Quick Facts About Diva's Nail & Spa
Diva's Nail & Spa place has a number of strengths and weaknesses based on the comments provided. These can be summarized as follows:
Strengths:
1. Clean and Friendly: The majority of customers appreciate the cleanliness of the salon and the friendliness of the staff. This creates a positive and welcoming environment for customers.
2. Nail Health: Some customers mentioned that the staff at Diva's Nail & Spa are attentive to nail health, ensuring that they prioritize the well-being of customer's nails. This indicates a dedication to providing high-quality service.
3. Punctuality: One customer mentioned that the salon is punctual, which can be a valuable strength for customers who value efficiency and timely service.
4. Customer Service: The comments indicate that the customer service at Diva's Nail & Spa is excellent, with Tina specifically being praised for her exceptional service. This is a significant strength as good customer service can greatly enhance the overall experience for customers.
5. Expertise in Ingrown Nail Treatment: One comment specifically mentioned how the staff at Diva's Nail & Spa were able to help with ingrown nails, making the customer comfortable during the process. This expertise in nail care and specialized treatments can be seen as a unique strength.
Weaknesses:
1. Overpricing: One recurring complaint is that the services at Diva's Nail & Spa are considered overpriced. This is a concern, especially considering that the comment acknowledges having experience with high prices in California.
2. Random Pricing: A customer mentioned feeling uncomfortable due to prices that seemed randomly made up. This highlights a lack of transparency and consistency in pricing, which can be a weakness as it may deter potential customers.
3. Limited Service: Another complaint is that Diva's Nail & Spa does not offer nail designs, which customers expect from a nail salon. This limitation may result in some potential customers seeking alternative establishments that offer a wider range of services.
4. Billing Inconsistency: One customer complained about being billed more than expected for a service, which suggests a lack of clarity or communication regarding prices. This inconsistency in billing can harm the salon's reputation and customer trust.
Based on the comments provided, it is evident that Diva's Nail & Spa has several notable strengths, including cleanliness, friendliness, and expertise in nail health and treatments. However, the salon also has weaknesses, such as overpricing, random pricing, limited services, and billing inconsistencies. In order to improve, Diva's Nail & Spa should consider addressing these weaknesses by ensuring transparent pricing, expanding their services to include nail designs, and improving billing accuracy. By doing so, they can enhance their reputation and attract a wider range of customers.
Best TL Reviews
I love this place. It's clean, staff is friendly, always looking out for my nail health, and just great to work with.
This place is extremely overpriced and this is coming from someone that's from California. It don't make no sense for a fill + gel to start at $55 plus, it makes me uncomfortable b/c prices are just randomly made up. They also don't do designs. How are you a nail salon and don't do designs? Demographics seem to be older middle age women. Never Again.
They did great job, but I read the post about the cost of the services, so I asked upfront. I was told $60 for a deluxe pedicure and $20 for a basic manicure. I got the bill and it was for $85. I said something and they said it was $65 for the pedicure.
I absolutely love it here! Ive been coming for years. Always clean and punctual. Super polite and friendly.
Tina is great. Excellent customer service
I just moved from California and after driving, moving and settling in I was on a desperate hunt for a nail salon. After going over locations and reading reviews I choose Diva’s. I walk-in and they took me in and choose a pedicure and brow service. I’ve always had trouble with ingrown nails and both Tina and Timothy took their time helping feel comfortable with the extraction. I also got my brows done after 6 weeks and they are so clean and it was painless. Safe to say I will go again.
The ladies here are super sweet, made my ugly feet much easier on the eyes!!!
I got a nee set of nails and my toenails painted. Im very picky about my nails and Tina nailed it perfectly! I have no complaints and the customer service was great! They are fun people to visit with while i am there! I definitely will continue going there
Diva's Nail & Spa Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
How to go there
Location
Places