Number One Nails

+1 910-892-3041

2114 W Cumberland St, Dunn, NC 28334 United States of America

Open Today: -

Quick Facts About Number One Nails

Strengths:

1. Positive reviews from satisfied customers: The comments from customers who had a good experience at Number One Nails indicate that there are talented and skilled nail technicians at the salon.

2. Accommodating and friendly staff: Several comments mention the friendly and accommodating nature of the staff, suggesting that they prioritize customer satisfaction and make an effort to provide a positive experience.

3. Skilled nail technicians: The positive comments specifically mention certain nail technicians, such as Brian and Van, who did an exceptional job on their nails. This indicates that the salon employs skilled professionals who are capable of delivering high-quality nail services.

4. Clean and tidy establishment: One comment mentions that the restroom is tidy, which suggests that the salon maintains a clean and hygienic environment for its customers.

5. Variety of nail colors: The availability of a wide range of nail colors is mentioned in one comment, indicating that the salon offers a diverse selection of options for customers to choose from.

Weaknesses:

1. Inconsistent quality of service: Several negative comments suggest that there is inconsistency in the quality of services provided at Number One Nails. Customers mentioned sloppy work, nails looking worse after a few days, and nails not being cleaned up properly. This indicates a lack of attention to detail and a potential inconsistency in the expertise of the nail technicians.

2. Overcharging: One comment mentions being overcharged $56, which could suggest a weakness in the salon's pricing transparency or possibly even deliberate overcharging.

3. Unprofessional behavior: One comment mentions the nail technician picking on the fact that the customer had anxiety and PTSD, which is considered unprofessional conduct. This suggests a lack of sensitivity and empathy from the nail technician.

4. Negative customer experiences: Several negative comments express dissatisfaction with various aspects of the service, such as nails being burnt, paint peeling off, and bubbles forming. These negative experiences can lead to a tarnished reputation and a loss of potential customers.

5. Gaps in expertise: One comment mentions the nail technician not applying gel powder to the tips of the nails during a filling process, suggesting a lack of expertise or attention to detail.

Best TL Reviews

I have never been this disappointed in my nails and overcharged $56 to be exact… it’s been three days and their looking crappier as each day approaches… I have bad anxiety and ptsd she picked at the fact I was shaking so bad but your professional shouldn’t you still know how to work accordingly…. And the fact they talk about some clients… no this was it for me

The first time I went, they did a fantastic job on my pedicure. This time, my 2 big toes are very sloppy, she should have removed the polish and started over on them since too much of the Polish pooled to the sides and they weren’t cleaned up well. Very disappointed, I’m going to remove the polish at home and do it over myself.

Brian is my go to! I never get fancy, but felt like it for Christmas. He accommodated and I LOVE them.

A man name Van did my pedicure and full set acrylic. These are best nails I've had in a long time. This was my first time coming to this place. I definitely recommend. He did a wonderful job. He made it look natural. And on my pedicure, he did a miracle for me!

Okay so I had to try out a new Nail shop for my pedicure because my other place hasn't been up to par.

I thought of Number Nails, never been there before but guess what!???? I LOVE IT! My nail tech was a wonderful Lady and she took her time and didn't try to break my toes during the massage ????.

Hey try them out and the water was hot????????❣️.

Number One Nails you have a new client....ME! I was unhappy with my other nail shop (NC Nails) so I tried your shop, and I was pleasantly surprised.

My nail tech took her time and was very nice, even though I came in at 6pm and they close at 7pm, but her personal care was great.

Try them out and the water is hot????????❣️.

BIG waste of money. Went here hoping to find a better place than where I’ve been going; that was a fail. I will never go back there. The lady that done my nails burnt my real nail by using the little “grinder” tool to long. Also burnt me in 5 places on top of that it was so bad it made them bleed. I had to correct her as she wasn’t getting any gel powder on the tips of my nails while filling them in. She got an attitude when she painted the first nail and I didn’t like it and asked for it to be taken off and look back at the colors. After waiting 5 minutes for her to come from the back she painted my nails in a hurry. Almost forgot to put the cuticle oil on me as well. Only one day into having them done I’ve gotten bubbles under my poslish after taking a shower. I press on it to see if I could make it go away and what do you know.... the paint just peels right off. I get gel nail AND polish and I’ve never had this problem before. After spending $50 dollars on the nails I’m very very angry with this!!! Never will I go back or recommend this place.

I am a regular. I love Myly and Leann. Myly does a perfectly clean, detailed pedicure. Bryan does my nails and he never disappoints. The massage chairs help relax me while I soak my feet. Ample parking. Always got something interesting on TV. Restroom is tidy. Have lots of colors to choose from.