Club Nails

+1 305-944-0740

2013 NE 163rd St, North Miami Beach, FL 33162 United States of America

Open Today: -

Quick Facts About Club Nails

Club Nails, as described by the comments above, has both strengths and weaknesses. In order to provide a comprehensive analysis, let's break down the strengths and weaknesses of the salon.

Strengths:

1. Long-standing Employees: One of the strengths of Club Nails is that they have employees who have been working there for at least 20 years. This indicates that the staff is experienced and knowledgeable in their field. The comment also mentions the customer's favorite technicians, particularly Tina, who has been highly regarded by the customer. This shows consistency and reliability in the quality of their work.

2. Nail Art and Technique: Many comments mention the quality of the nail work and art at Club Nails. Customers recognize the skills of the staff, particularly the nail technicians mentioned by name. This indicates that the salon offers a range of services, including acrylic nails and pedicures, that consistently meet customer expectations.

3. Reasonable Prices: A comment mentions that Club Nails offers reasonable prices compared to other salons that may overprice inferior work. This attracts customers who are looking for quality services at a fair price.

Weaknesses:

1. Cleanliness and Sanitation Issues: Several comments mention concerns with the cleanliness and sanitation of Club Nails. Customers have reported seeing dirt, rat droppings, and unsanitary practices. This is a significant weakness as it raises concerns about the overall hygiene and safety standards of the salon. These issues could potentially lead to health problems for customers.

2. Inconsistencies in Service: Multiple comments mention inconsistent customer service experiences at Club Nails. Some customers report leaving unsatisfied or with injuries, such as cuts. Others mention feeling ignored and not greeted upon entry. Inconsistency in customer service can lead to a negative overall experience for customers and discourage them from returning.

3. Lack of Communication/Transparency: One comment mentions that the salon lied about the absence of a specific nail technician, leading the customer to feel misled. This lack of communication and transparency can create trust issues between the salon and its customers.

In summary, Club Nails has strengths in terms of experienced staff, quality nail art and technique, and reasonable prices. However, the salon suffers from weaknesses such as cleanliness and sanitation issues, inconsistent customer service, and a lack of communication and transparency. These weaknesses can significantly impact the overall customer experience and lead to a loss of trust in the salon. It is important for Club Nails to address these weaknesses and prioritize improvements in order to enhance their reputation and retain customers.

Best TL Reviews

Absolutely filthy. Staff are friendly enough but they need to do a serious deep cleaning of the entire locale. I was waiting for a pedicure and look to my side and found what looked like rat droppings but they told me it was dirt that fell from a plant/tree that was nearby ????

Came here looking for Tina I've been going to her for many years. She is the best a gel mani will easily last 3 weeks, they told me she was on vacation. THEY LIED, Tina has left and I wish I could find her again. ???? if anyone has her number please ask her where she went!

What I asked for verse what I got. This nail shop has a page on IG so I decided to check it out and I was disappointed. I got a deluxe pedicure and full set ombré overlay. First off I felt like they guy that did my services was impatient and a little rough. When I went to get my pedicure they did not put a plastic covering inside the machine I had to request one and that is just UNSANITARY. After scrubbing my feet this man threw the foot scrubber in the foot basin I was just like what the hell who does that which made me asked him do they properly clean there tools. Then I asked for callous removal or paraffin he said they didn’t have it until one of the woman over heard and offered me a deluxe pedicure. The pedicure actually turned out to be very relaxing. I then should him pictures of nail ideas many of the designs he said he couldn’t do; so I choose ombré because another nail tech said the man could do them. Well this is the pic I showed them and this is what I got. Another nail tech had to completely the simply cloud design. This is the WORST OMBRÉ I ever seen. It barely even blends. They charged me $52 for these nails smh ????‍♀️ not worth it at all... the deluxe pedicure was $36 it was nice but SCARY due UNSANITARY conditions. I would be surprised if someone called the department of health on the I do not think they are CLEAN! Would be surprised if people got fungus from this place.

I used to be a fan of club nails….but NOW I despise them. I always leave with cuts and unsatisfied. I hit cut so bad this time around now I may have a fungus smh never going back again. The work is always sloppy

Beautiful nails done by Ami ????

She was so nice and patient ...definitely recommend her ... will come back

The best salon in all of South Florida hands-down. The people that work there have been there for at least 20 years. Same people same faces always have been my favorite technicians. I especially love Tina!

I’ve been going to the salon since I was 19 years old and the best thing about it is is that they know what they’re doing and my nails always come out great. !! Every single salon that I’ve been to I’ve had horrible experiences because they don’t care and don’t take their time to make sure your nails look nice and you feel good when you leave. Their prices are still reasonable and unlike other places that overprice you for horrible work. I highly recommend this salon

Nail work/art, is great.. but the customer service is trash… no one greets you upon entry or even ask what you need done. I was seated for 20 minutes before I decided to leave. If you value your time and being at least greeted, don’t waste your time

I've been going to Club Nails for many years to get my acrylic nails done, as well as my pedicures and they NEVER disappoint!

Din and his wife are the only one's that I get serviced since I've been seeing them for so many years????