Quick Facts About N C Nails
N C Nails has received a variety of comments, both positive and negative. In order to gauge the overall strengths and weaknesses of the nail salon, it is important to analyze each comment and look for recurring themes or patterns.
Starting with the negative comments, one customer mentioned that they did not receive the design they wanted and were charged a high price. Additionally, a nail came off along with the customer's real nail after only three days. This suggests a weakness in the quality of the nail services provided by N C Nails. Another customer mentioned losing their eyeglasses and experiencing difficulty reaching the salon for assistance. This indicates a weakness in their customer service and ability to address customer issues promptly.
One comment mentioned a specific nail technician who did not secure the nails well, causing two nails to come off. However, this comment also mentioned that the salon is otherwise clean and welcoming, and they try to accommodate the customer's requests. The prices were also mentioned as fair for the services requested. This suggests that while there may be weaknesses in the skill of particular technicians, there are strengths in the cleanliness of the salon and their efforts to satisfy customer requests.
Another customer expressed unhappiness with both the service and customer service, indicating a weakness in both areas. However, they did mention that the salon does great eyebrows, which suggests a strength in that specific service. They also mentioned being willing to continue driving to another location for their nail services, indicating a loss of trust in N C Nails specifically.
On a positive note, one customer praised the pedicure services, mentioning that it was worth the price and included additional treatments such as leg massage and oiling. This suggests a strength in their pedicure services and the value provided for the price.
Another positive comment mentioned that N C Nails is the best place in Kinston for a pedicure. The customer appreciated the welcoming attitude and expressed their satisfaction with the salon. This suggests strengths in customer service and the overall experience provided by the salon.
Finally, one comment expressed complete satisfaction with the nail job, signaling a strength in the skills of at least one nail technician.
In summary, the strengths of N C Nails include their clean and welcoming environment, fair prices for requested services, and satisfaction in specific services such as pedicures and eyebrows. However, weaknesses are evident in the quality of nail services, customer service, and addressing customer issues promptly. It is important for N C Nails to address these weaknesses in order to improve customer satisfaction and retain their clientele.
Best TL Reviews
I went to this nail place 3 days ago. Not only did I not get the design I wanted I was charged $70 and now 3 days later a nail came off along with half my real nail. Won't be going back to this location
The service was nice but I lost my eyeglasses inside or outside the parking lot tried to call
Usually I let a certain nail tech do my nails but she was very busy so I tried a gentleman tech. He will never do.my nails again. I had two nails to come off the day before my birthday. Two days and my nails were ruined . He did not secure them well at all. Otherwise they are a very clean shop and very welcoming . They try to do what you require. The prices are fair for the services I request
Very unhappy with the service and customer service will not be returning. They do great eyebrows but that is all. Will continue to drive to Wilson. This was my first nail salon experience in Kinston it has put off all my trust in my nails being serviced by any nail salons here.
The pedicure was on point paid $50 with gel polish it was worth it. Massage my legs, oiled them, and more....
Best place in Kinston for a pedicure! They act like they are happy to see you and appreciate your business.
Extremely poor service! The man took all kind of short cuts and did a very sorry job on my nails I will never return.
I'm really loving mymsild he did an excellent job on them
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Sunday | Closed |
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