Lee Nails

+1 248-557-2559

28841 Southfield Rd, Lathrup Village, MI 48076 United States of America

Open Today: -

Quick Facts About Lee Nails

Lee Nails place has various strengths and weaknesses, as highlighted by the comments from customers.

Starting with the strengths, one of the most common positive comments is about the cleanliness of the salon. Multiple customers mentioned that the place was clean, which is essential for any nail salon as it creates a hygienic environment for customers. A clean salon gives customers peace of mind and ensures that they feel comfortable during their visit.

Another noticeable strength is the friendliness and professionalism of the staff. This is mentioned in several comments, with customers expressing their enjoyment of getting their nails done due to the pleasant attitude of the employees. Friendly workers create a warm and welcoming atmosphere, which can enhance the overall experience for customers. Additionally, professionalism is a key aspect in providing quality service, as it ensures that the employees have the necessary skills and knowledge to perform their duties effectively.

The affordability of the services is another strength highlighted by one of the comments. The customer mentioned that they got shellac/gel nails for only $25, which is a reasonable price in comparison to other salons. Providing affordable services is important as it allows a wider range of customers to access the salon and enjoy their services.

The ability to accept walk-ins is also mentioned as a strength. This enables customers to visit the salon spontaneously without needing to make an appointment in advance. The convenience of walk-ins can attract more customers, as it provides flexibility in scheduling appointments and eliminates the need to wait for availability.

Additionally, the salon seems to have a range of options and colors for its customers to choose from. One specific comment mentions the availability of opaque gray color and the ability to switch colors when the customer was unsatisfied with the initial choice. Offering a variety of options and accommodating customer preferences can enhance customer satisfaction and ensure that their desired results are achieved.

Moving on to the weaknesses highlighted in the comments, one customer expressed dissatisfaction with a specific nail technician. They mentioned that the employee had a bad attitude, was not helpful, and did not provide a good hand massage. Negative experiences with employees can have a significant impact on customer satisfaction, as employees are seen as the face of the salon. Rude or unhelpful employees can create a negative atmosphere and deter customers from visiting again.

Another weakness mentioned is the lack of satisfaction with the nail service itself. One customer commented that their nails were not done well and the technician did not seem to care about their satisfaction. This highlights the importance of skilled technicians who pay attention to detail and strive for customer satisfaction. Inconsistent quality and lack of attention can damage the reputation of the salon and result in a loss of customers.

In conclusion, the strengths of Lee Nails place include a clean environment, friendly and professional staff, affordability, the ability to accept walk-ins, and a range of options for customers. However, the weaknesses include negative experiences with certain employees and dissatisfaction with the quality of nail services provided. Improving employee attitudes, training, and ensuring consistent quality should be areas of focus for Lee Nails in order to enhance customer satisfaction and maintain a positive reputation.

Best TL Reviews

Love Donna the whole team amazing

Clean place, friendly workers. Went with my mom. They did an amazing job. My mom and I got gel. First time at Lee Nails, will definitely go back. They accept walk-ins

I love this place????

This is what I call my Clear Got to Go Natural Shellac.--Gives you a permanent manicure look

The staff are very friendly and professional. I enjoyed getting my nails done.

I'm not the girl who has her nails done once a week, but since I have a wedding this weekend, I wanted my nails to look nice.

I called them around 6:30pm and they said I could walk in. I got shellac/gel nails for $25 + tip (cash tips only). The guy who did my nails did a great job and we chilled in companionable silence. I realized the color I picked was too light (Light Pink) and basically looked like my nails were super shiny and transparent (weird) so he let me switch to a the opaque gray color. I think it was number 95? I'm really happy with how they look!!

Tony is the greatest! Got me in and out fast. The nails are beautiful!

Donna is great! Very meticulous! Great service. She always bring my ideas to life

Lady at no# 7 table very nasty attitude ????. She was not helpful or caring. The table was dirty. No good hand massage. She acts like she doesn't like people so if you don't like people change jobs. She didnot do a good job at all on my nails.and didn't care if you like it. All she care about was taking your money.