Quick Facts About Nails & Spa
Nails & Spa place has received mostly positive feedback from customers, indicating several strengths that contribute to their success. These strengths include excellent customer service, skilled technicians, a friendly and welcoming atmosphere, attention to detail, and efficient appointment scheduling. However, there are also a few weaknesses mentioned in some comments, such as issues with durability and rhinestone application.
One of the major strengths of Nails & Spa place is their excellent customer service. Customers have praised the technicians for being patient, kind, friendly, and welcoming. They take the time to walk customers through the process and explain what they are doing, ensuring that customers feel comfortable and informed. The staff is also described as funny and kind, creating an enjoyable experience for customers. This positive atmosphere is enhanced by the friendly interactions between the technicians themselves, creating a pleasant environment for both customers and employees.
Another strength of the salon is the skill and excellence of its technicians. Customers have consistently praised the quality of the nail services provided, mentioning that their nails turned out lovely, beautiful, and classy. The technicians are described as skilled and talented, delivering the desired look exactly as requested. This skill and attention to detail contribute to customer satisfaction and loyalty.
Customers also appreciate the cleanliness and well-lit environment of the salon. A clean and well-maintained space is important for creating a positive impression and ensuring the comfort and safety of customers. Additionally, the efficient appointment scheduling is seen as a strength, as customers mention being able to get in and out without much wait time. The ability to accommodate additional services without causing delays further adds to the efficiency of the salon.
However, there are a few weaknesses or areas for improvement mentioned in some comments. One customer mentioned losing small rhinestones from their nails overnight, indicating that there may be a durability issue with the application of certain nail decorations. This suggests that the salon could improve the security and longevity of such embellishments.
Despite this weakness, the overall positive feedback suggests that Nails & Spa place has more strengths than weaknesses. With its focus on customer service, skilled technicians, and a friendly atmosphere, it has created a loyal customer base. The salon could consider addressing the durability of certain nail decorations to further improve the experience for its customers. Overall, Nails & Spa place seems to be a successful establishment in providing quality nail services.
Best TL Reviews
I walked in and was taken back immediately. I was taken care of by Stephanie and she was absolutely wonderful. She was so patient with, being someone who knows nothing about getting nails done. I told her what kind of look I wanted and she walked me through what she was doing and why she did it the way she did. The nails turned out lovely and she added decals and a reverse color underneath as well. I was so very happy with her work and I would definitely go back. Thank you!! ????
Kai was my tech and she is the sweetest Tech ever! Her demeanor is warm, kind and patient. Her work is skilled excellence. My hands look beautiful and classy! Everyone was very happy and upbeat there. The techs talked with one another in such a sweet way- greeting as they walked in and saying bye as they left out. I hadn't been to a nails shop with such friendly professionals in a while. Grateful I randomly stopped in. I'll be back for sure!
I LOVE them! The service is always amazing and they always make sure to take their time so they can deliver exactly what you asked for. The owner and Ivy are so funny and kind and always ensure that its an enjoyable experience! 10/10 could not recommend more!
Under New Management! Enjoyed my experience! When I came in, I was reluctant due to a bad experience from years ago. However, the new management definitely cares about his clients I was greeted at the door. Smooth experience. No wait. I received a gel overlay….looks really good. I will come back.
Everything about this place is absolute perfection! I love everything about how my nails came out, my technician was friendly, gentle, and welcoming. The place is beautiful and I believe everyone should come here at least once! ????
went my first time to this salon and was overall satisfied. i was in and out and the tech did a good job. except when i woke up the next morning i had lost 3 of the small rhinestones on my right hand. i didn’t even do anything with my hands. overall good experience except the rhinestones not being secure
Tim and his team are amazing! Very friendly and efficient. I scheduled an appointment for Friday at 5:30. Early that afternoon he called me to confirm I was coming in. When I arrived a little early, they took me and my daughter back right away. I initially scheduled for 2 pedi's but added 2 mani's - no problem at all and didn't have to wait. Also, place is well lit and clean. I live a half hour away but driving to Merrillville to see Tim is worth it!
Loved the staff they were awesome!!! Love my nails so Much they paid attention to detail and took time and effort to make them look awesome definitely I'm going back
Place Pictures
Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
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