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Fatima African Hair Braiding and Design

+1 630-495-3613
1103 E St Charles Rd, Lombard, IL 60148 United States of America
Open Today: 10:00 AM - 08:00 PM

Quick Facts About Fatima African Hair Braiding and Design

Fatima African Hair Braiding and Design place, based on the comments provided, has several strengths and weaknesses that can be highlighted.
Strengths: 1. Customer service: The customers repeatedly mention the friendly and welcoming nature of the workers at the salon. They appreciate the conversations and connections made with the staff, making the experience enjoyable and comfortable. This positivity contributes to a loyal customer base.
2. Professionalism: Customers mention the professionalism of Fatima, the owner of the salon. She is described as being professional, fun, caring, and patient. This attribute adds to the overall positive experience as it ensures that customers' needs and preferences are met.
3. Speed and efficiency: Multiple customers mention the fast and efficient service they received at the salon. The owner, Fatima, is described as working quickly and making the clients feel satisfied with the outcome. Efficient service is a crucial aspect in the hair braiding industry as it saves customers' time and ensures a satisfactory result.
4. Flexibility and availability: The salon is described as being flexible with scheduling appointments, allowing customers to call and get appointments last minute. This flexibility is especially important for individuals with busy schedules or last-minute plans. Customers appreciate the availability of the salon and the accommodating nature of the staff.
5. Hair quality: Customers mention the use of good quality hair and the absence of itchiness or discomfort after getting their hair braided. This attention to hair quality ensures that the customers' hairstyle lasts longer and remains comfortable, contributing to customer satisfaction.
Weaknesses: 1. Limited variety of services: The comments provided do not mention a wide range of services offered at Fatima African Hair Braiding and Design place. It is important for hair salons to offer a variety of services to cater to different customer preferences and needs. The absence of information regarding additional services may limit potential customers looking for different hairstyling options.
2. Lack of information about pricing: The comments do not include any specific information about the pricing of the services provided by the salon. Pricing is an important consideration for many customers, and the absence of this information may deter potential customers who are looking for transparency regarding costs.
3. Lack of information about the location: Although the comments mention that the salon is in a safe neighborhood, they do not provide specific details about the salon's location. It is important for potential customers to have clear information about the location of the salon for ease of access. This lack of specific information may make it difficult for new customers to find and visit the salon.
4. Limited mention of hairstylists: While some comments mention specific hairstylists such as Fatu and Sharon, not all comments provide details about individual hairstylists. This lack of information may make it difficult for customers to choose a specific stylist based on their preferences and expertise.
5. Lack of information about ambiance: The comments do not mention any details about the ambiance or atmosphere of the salon. This information is essential for potential customers who may value a specific ambiance or environment while getting their hair done.
In conclusion, Fatima African Hair Braiding and Design place has various strengths such as excellent customer service, professionalism, speed, flexibility, and quality hair, as highlighted in the comments. However, there are also weaknesses such as a limited variety of services, lack of pricing information, limited information about the salon's location, and lack of details about specific hairstylists and ambiance. Improving these areas can enhance the overall customer experience and attract a wider range of customers.


Best TL Reviews

I've went here for years, I love their workers and they did my hair pretty good I have nice conversations with one of the workers I've knew for a while. Her daughter is very nice and I accidentally unadded her off sc. I recommend this hair braiding shop ,their the best :)).
My experience here was just the best!!!Fatimah is very professional, fun, and caring. I called her on the whim after finding about her salon through Google and she was kind and patient and got me an appointment the next day! Her work is beautiful and she works very fast! I would recommend her to anyone! Her salon is in a safe neighborhood and it’s clean and the people who work there are so sweet and friendly! I will definitely come back! I think she has me as a customer for life!!!
I actually showed up last minute without an appointment hoping to get an appointment for another time. But to my surprise Fatu was nearly complete with a client and graciously agreed to take me! She's fast too! I loved the experience and my hair!
Thank you Fatu!
I have been coming here for box braids and twist for over 2 years I even left and tried somewhere closer to my house and that was a mistake! Mrs. Fatu is very flexible with me I’m able to call and get an appointment last minute. I have thick long curly hair and I’m very picky about who I let do my hair and I always leave satisfied! My main worry is my hair falling out because of braids being to tight etc and I never have an issue. I’m a natural hair queen and I take my hair care very seriously that’s why I’m writing this review to let everyone else know that I do recommend this salon! Very nice women work here and it helps because your spending hours at a time and money getting your hair done and sometimes it’s hard to find good places to go! Also hair is included with your style and it’s not itchy cheap hair! Now Go book your next appointment and no I’m not getting paid for this review it’s coming strictly from the good service I received !!
Third time coming for knotless braids service is always professional and my braids were nice and neat! Love Sharon she does a excellent job on my hair and will continue to choose this braid shop for future styles.
I’ve been coming to Fatimas for more than 10 years and have always had great service. I always love my hair! I’d recommend her to anyone. You will not be disappointed.
they do an amazing job my hair honestly looks so beautiful and it’s my first time getting it done the way i did i walked in with a positive and and walked out so much more happier book with them! prices are great service is great !
Been bringing my daughter here for two years to see Fatima and she is amazing! She takes her time to make sure everything is perfect and she will get you to change your normal for the best! Only great things to say!

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Fatima African Hair Braiding and Design Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday Closed
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 10:00 AM - 08:00 PM
Sunday 10:00 AM - 08:00 PM

How to go there

Location