Quick Facts About Nail Studio
Nail Studio place appears to have a number of strengths and weaknesses based on the comments provided. In this analysis, we will discuss the strengths and weaknesses of the salon based on the customer experiences shared.
Strengths:
1. Welcoming atmosphere: Multiple customers appreciate the warm and friendly environment created by the staff at Nail Studio place. The positive atmosphere can make customers feel comfortable and encourage them to return.
2. Skilled and attentive staff: Customers mention specific nail technicians who provide excellent services and take their time to ensure quality results. This indicates that the staff at Nail Studio place has the necessary skills and expertise to deliver satisfactory nail services.
3. Accommodating walk-ins: One customer mentions being satisfied with the salon's attitude towards walk-in customers. This suggests that Nail Studio place is flexible in accepting customers without prior appointments, which can be convenient for some individuals.
4. Variety of services: Nail Studio place offers a range of services, such as pedicures, manicures, and full sets, which attracts customers with diverse preferences. This allows customers to find and choose the service that suits their needs.
5. Updated facilities: Commenters note that Nail Studio place recently upgraded its chairs, tables, and other equipment. This demonstrates the salon's commitment to providing customers with a comfortable and modern environment during their visits.
Weaknesses:
1. Poor customer communication: One customer mentions feeling judged and mistreated when discussing additional services that would incur additional costs. This indicates a gap in communication and customer service, which can leave a negative impression on customers.
2. Inconsistent service quality: While some customers have had positive experiences, others mention issues with the quality of service received. Complaints about rushing, mistakes, and lack of professionalism suggest a lack of consistency in the nail technicians' performance.
3. Lack of accountability: In one instance, a customer complained about a crooked nail and the nail technician's refusal to fix it. This lack of accountability for mistakes can be frustrating for customers who expect the salon to take responsibility for the quality of their work.
4. Time management issues: Multiple customers comment on delays and scheduling conflicts. Late appointments, double booking, and unavailability for certain services can create inconveniences for customers and give the impression of poor time management.
5. Unprofessional behavior: One customer reports an unprofessional and rude interaction with a nail technician. Such negative experiences can impact a customer's decision to return to the salon and their overall perception of the establishment.
In conclusion, Nail Studio place possesses several strengths, such as a welcoming atmosphere, skilled technicians, and a variety of services. However, the salon also faces weaknesses in terms of communication, consistency in service quality, accountability for mistakes, time management, and professionalism. By addressing these weaknesses and building upon their strengths, Nail Studio place can enhance customer satisfaction and loyalty.
Best TL Reviews
Very welcoming! I love the way Helen and Shaina(sorry if i spelled it wrong) always leave looking bomb… Tina do bomb pedicures, she takes her time and is very gentle.. CUSTOMER FOR LIFE!!! Thanks ladies for your services today????
-Sherry
I came here with my cousins and thought nothing much like everything was gonna be good and I have a good amount of money because I knew it was my first time getting my nails done so I made sure I had extra money on me.
And all I wanted was white/black French tips one white and other black with some gems on it. And I told the lady and she made it seem as if I didn’t have enough money for my nails and I knew it was going to be extra but the lady made it seem out as if I didn’t have enough money…
Not sure if I’ll come back
Came as a walk in & was very pleased with their attitude & friendliness . The guy who did my pedi was a little rough & careless seemed to be in such a rush &went to the back to eat ???? without adding a color to my toes & the other lady had to come & finish my pedi up.. The lady who was working on my husband's feet did such an amazing job..
I have been trying out different nail salons here in the HD still trying that #1 spot but all in all willing to go back again
Overall good experience. Been going over a year for a monthly pedicure. They recently got new chairs, new tables... new everything! The ladies are very nice. The only thing is you have to have a total understanding with your person so nothing is lost in translation. Don't be afraid to tell them what you want. They are very friendly and helpful
Had nails done on Friday but didn't notice that one was put on crooked until I left home to go away for the weekend. Anyway I went back on Monday to see if the lady could fix it but all she did was make an angry face and told me " just file it". I thought that was so unfair being that it was her mistake and I paid good money for it and she couldn't even correct her own mistake. Never will I return to that place to get that kind of service for what I pay for.
They did an amazing job and are lovely ladies. Will definitely be going back there!
I moved here 2 months ago and I finally found my nail spot!! Love my full set!
Had a 430 appt with Shaiana 1st had to came back to her bc she did a great job on my nails the 1st time, this time she was late, had someone in the chair after telling me to come back at 4:30, then tells me she can't do gold flakes or nail take off without breaking my nails. She did this the 1ST time. She kept looking at her appt book, ok I get it rush me off, just say you don't have time. So unprofessional. I can't stand ppl like this. Never coming here AGAIN!
Nail Studio Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:30 PM |
| Sunday | 10:15 AM - 05:00 PM |
How to go there
Location
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