Quick Facts About Top La Nails
Strengths:
1. Efficiency: Multiple customers have commented on the speed and efficiency of the service at Top La Nails. One customer mentioned that the owner, Mingh, is known for being quick and efficient.
2. Kind and gentle service: Some customers had positive experiences with the staff, stating that they were sweet and gentle during the nail treatments. This indicates that the staff at Top La Nails are able to provide a comfortable and pleasant experience for customers.
3. Ability to accommodate requests: Despite some negative experiences, there were also customers who were satisfied with the nail designs and styles they received. They appreciated that the nail technicians listened to their requests and executed them accurately.
4. Convenient location: A positive comment mentioned that there is a hair cutting shop, Hair Alchemy, located next to Top La Nails. This suggests that customers can easily get their hair styled or cut immediately after getting their nails done, offering convenience and saving time.
Weaknesses:
1. Inconsistent quality: Several customers expressed disappointment with their experiences at Top La Nails. They reported receiving subpar services, such as rushed and rough treatments. The inconsistency in quality can be a major weakness for the salon.
2. Pricing and overcharging: Multiple customers mentioned issues with pricing. One customer was overcharged for an acrylic set, and another felt that the pedicure they received was not worth the $30 price tag. Inconsistencies in pricing and experiences can be viewed as a weakness, as it reflects a lack of transparency and may lead to customer dissatisfaction.
3. Communication and customization: Some customers mentioned that their requests for specific designs or styles were not followed by the nail technicians. This can be frustrating for customers who have a clear vision for their nails. The lack of communication and attention to detail is a weakness that can lead to customer dissatisfaction.
4. Unsanitary practices: A comment highlighted concerns about unsanitary conditions at Top La Nails. This raises red flags about their hygiene procedures, which is a major weakness in any salon or spa setting. Unsanitary practices can lead to health issues and negative customer experiences.
In conclusion, Top La Nails has strengths in terms of efficiency, kind service, and ability to accommodate customer requests. However, they also have weaknesses in terms of inconsistent quality, pricing issues, communication and customization problems, and potential unsanitary practices. By addressing these weaknesses and focusing on improving the overall customer experience, Top La Nails can work towards providing a more satisfactory service for their customers.
Best TL Reviews
I came for a pedicure and the whole thing lasted 10 minutes and they were not busy at all. She was very rough during the pedicure and didn’t ask what color polish I wanted before she started painting my toes. $30 for a ten minute mediocre pedicure. I came for an acrylic set another time and they over charged me what they originally quoted me and the nails were not even close to what I had asked for. The first picture is what I asked for and the second is what I got. On top of that I had an asthma attack and the older gentleman doing my nails wouldn’t let go of my hand to go get my inhaler despite leaving my phone, keys, and wallet inside as I stepped to my car to get my inhaler. Both experiences were negative
This is my first time coming here, and I am very pleased with my nails. The lady was so sweet and very gentle with my nails. She took her time but was very fast. I love my nails!
I've been a customer of Mingh's *the owner for about 25 - 30 years! She is quick and efficient! I love this place! Has great coworkers too! Zoo is also amazing ????
Service was ok the guy who did my pedicure cut my toe nails down to nothing and left them crooked. The lady that did my nails was good but didn't follow the design that I gave her the whole thing costed me $116.85
It's okay. I wouldn't say the best place to get your nails done but a decent place. I got cut a few times while they were filing my nails. And a little unsanitary.
Obsessed with my nails! 10/10 simple style but everything I asked for she did it right ☺️ Will be going back again FOR SURE! And bringing all my crazy nail ideas with me to see what she can do ????
i’ve been coming here for years and every single worker has become lazy.. and does not take there time. i always give a specific way i want my nails because i’m obviously paying for it and they give me something completely different and when asked to redo it they rush even more and look completely awful i do not recommend coming here they never get you on time amd have awful service
Is a good place to go to get your nails done and right next to it to the left hand side is a hair cutting shop for men and women and kids that is great as well "HAIR ALCHEMY '
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Top La Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 09:00 PM |
|---|---|
| Tuesday | 10:00 AM - 09:00 PM |
| Wednesday | 10:00 AM - 09:00 PM |
| Thursday | 10:00 AM - 09:00 PM |
| Friday | 10:00 AM - 09:00 PM |
| Saturday | 10:00 AM - 09:00 PM |
| Sunday | 10:00 AM - 12:00 AM |
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15. Top Nails