Quick Facts About Pro Nails
Pro Nails Place has received a mix of positive and negative comments from customers. In order to assess their strengths and weaknesses, let's analyze the feedback provided.
Starting with the negative comments, one customer mentioned that their nails looked as if a 5-year-old had done them, with glue and acrylic all around the nails and on their fingertips. They also complained about the tools not being sanitized, which raises concerns about hygiene and sanitation practices in the salon. Another customer mentioned that their cuticles were sore even two days after getting their nails done, indicating a lack of care and attention to detail.
One customer complained about the quality of service received at Pro Nails Place. They stated that their granddaughter's nail polish was repeatedly smeared, and when they attempted to get it fixed, they were met with blame for the poor job. This incident further highlights a lack of professionalism and customer service at Pro Nails Place.
However, it's important to note that there were also positive comments about Pro Nails Place. Several customers expressed their satisfaction with the service, mentioning specific nail technicians like Ann, Sandy, and Kevin. They praised the friendly and accommodating nature of the staff, as well as the quality of the nail work performed. Customers claimed that they received compliments on their nails and felt that the staff at Pro Nails Place were professional and respectful. One customer even mentioned that they would never go anywhere else for their nails since starting with Ann.
Additionally, customers mentioned that Pro Nails Place offered competitive prices and that the service was quick. Some customers felt that it was a great place for mother-daughter dates and appreciated the affordability of the prices.
Considering the strengths and weaknesses of Pro Nails Place based on the comments provided, their strengths can be summarized as:
1. Competitive prices: Customers appreciated the affordability of the services offered at Pro Nails Place.
2. Friendly and accommodating staff: Several customers mentioned the welcoming and friendly nature of the staff, specifically Ann, Sandy, Kevin, and Michelle.
3. Quick service: Customers emphasized the efficiency and speed of the service provided.
4. Positive customer experiences: Many customers expressed their satisfaction with the nail work performed and received compliments on their nails.
On the other hand, the weaknesses of Pro Nails Place are:
1. Inconsistent quality: Some customers reported poor workmanship, such as nails looking like they were done by a child and issues with nail polish smearing. This indicates a lack of consistency in the quality of service provided.
2. Hygiene and sanitation concerns: One customer raised concerns about the cleanliness and sanitation practices in the salon, including tools not being sanitized. This is a significant weakness as it raises health and safety concerns for customers.
3. Lack of attention to detail: Complaints about cuticles being sore for days after a nail appointment suggest a lack of attention to detail and care for the customer's comfort and satisfaction.
4. Poor customer service: The incident of a customer's granddaughter's nail polish repeatedly smearing, and the blame being put on the customer, indicates a lack of professionalism and poor customer service.
In conclusion, Pro Nails Place has some strengths, such as competitive prices, friendly staff, and quick service. However, they also have significant weaknesses, including inconsistent quality, hygiene and sanitation concerns, lack of attention to detail, and poor customer service. These weaknesses should be addressed in order for Pro Nails Place to improve and provide a better overall experience for their customers.
Best TL Reviews
My nails look as if I allowed a 5 year old with a Dollar Tree nail kit to do my nails. The guy kept scraping my cuticles while filing. There is glue and acrylic all around my nails, on my fingertips. They look like thin flat shovels. My cuticles still hurt. I need to wait a few more days before I can go to my regular salon and have them soak these off and start fresh because these are beyond repair. The files he used were full of nail dust from other clients. The tools he used did not look like they had been sanitized.
My fingertips are sore and my cuticles are still on fire 2 days later.
Been going here for years--Great service! Competitive prices! Always quick! Ann, Sandy, Kevin, Michelle ...really they are all great. Love visiting them every other week. Ann is really really great and highly requested! Update: Kevin is no longer there and he's greatly missed ???? They do take walk ins but really have become more on an appointment basis now. You can call to schedule.
Been here 3 times now and everytime has been great! The last visit I came im close to closing time and she still did my nails, she didn't rush or make me feel like a problem! My 10yr old daughter loves coming here. The prices are affordable. A great places for mother/daughter dates. Highly recommend.
Ann did an amazing job on my nails! It was my first time at pro nails but Ann was welcoming, accommodating, friendly, and made my nails look exactly how I wanted. She does a great job with detail and I will be coming back!
I would never go anywhere else but this place. I see Ann, but I have seen a few others for my pedicures. I can't say enough good things about this place. I get compliments on my nails all the time! Very professional, accommodating, and no complaints here!
I go every two weeks to get my nails done by Ann, she does AMAZING WORK. She is on time every appointment and always so respectful. Since I’ve started going to Ann, I haven’t seen another nail tech.
Took myself and granddaughter in for first time maybe got out an hour ago was there for 2 hours. My granddaughters polish was messed up before we left. They re-did it but we literally walked out the door and 1 nail was completely smeared again. We didn't bother going back they had already tried blaming her for the shotty job. $96 for 2 of us and 2 hours of wasted time. Trying to fix her nails right now.
Beware don't settle for this place. We only went because our regular salon was closed.
Signed
not ever going back
Was very nice and polite service was quick but I payed 40$ for a basic French tip basic shape and short length but the lady I never got her name either did not know how to do nails or just doesn't care and I asked her how long she has been doing nails and my answer was 17 years so why is it that almost all my tips don't fit my nails and already 4 days later I'm getting lift on the edges this is not my normal place I had to go here in a time pinch and will never go back not even to get them fixed that's how unsatisfied I am
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Pro Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 07:30 PM |
| Sunday | 02:00 AM - 06:00 PM |
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