Beauty Nail

+1 413-781-6986

209 Elm St # West, West St, West Springfield, MA 01089 United States of America

Open Today: -

Quick Facts About Beauty Nail

Strengths: 1. Positive customer service: Many of the comments mention the friendly and accommodating nature of the staff at Beauty Nail place. This indicates that they prioritize customer satisfaction and create a welcoming environment. 2. Reasonable prices: Several comments mention that the prices at Beauty Nail place are reasonable. This can be an advantage for customers who are looking for quality services at affordable rates. 3. Clean establishment: One comment highlights the cleanliness of the salon. A clean environment not only promotes hygiene but also adds to the overall positive experience for customers. 4. Attention to detail: The comment that praises the nail details indicates that the salon pays attention to the specific requests and preferences of customers, aiming to provide a satisfactory nail service. 5. Ability to accommodate groups: One comment mentions that the salon allowed friends to sit near each other and socialize while getting their nails done. This suggests that Beauty Nail place can accommodate groups and provide a fun and interactive experience for customers who visit with friends or family. 6. Welcoming environment: The comment about the clients being nice to talk to highlights that the salon fosters a friendly and welcoming atmosphere, where customers feel comfortable and enjoy their time while getting their nails done.

Weaknesses: 1. Inconsistent service: The comment about the gel manicure being the worst ever indicates that the quality of service at Beauty Nail place may not be consistent. It suggests that there might be some technicians who do not meet the expectations of customers. 2. Lack of organization and time management: The comment about the technician taking a phone call minutes before attending to a customer and the salon being understaffed on a Monday afternoon suggests that the salon may have issues with organization and time management. This can lead to longer waiting times and potentially unsatisfactory experiences for customers. 3. Limited gel color selection: One comment mentions that the salon has an unorganized selection of gel colors. This suggests that Beauty Nail place may not offer a wide variety or a well-organized range of gel colors, which can limit the options for customers to choose from. 4. Outdated facilities: Another comment mentions that the massage chairs and the overall look of the salon seem old and worn off. This indicates that Beauty Nail place may not invest in updating its facilities, which can affect the overall impression and comfort of customers. 5. Inadequate staffing: The comment about the salon being understaffed suggests that Beauty Nail place might not have enough employees to handle the number of customers they receive. This can result in rushed services, longer waiting times, and potential dissatisfaction for customers. 6. Potential damage to natural nails: The comment about the technician overfiling the customer's natural nails, resulting in them becoming brittle, highlights a potential issue with the technique or skill level of some technicians at Beauty Nail place. This can lead to damage to customers' natural nails, which can be a concern for those seeking long-term nail health.

Best TL Reviews

Gerat

The person that did my nails filed them down so much that my natural nails have become brittle. She didn’t even remember to put a top coat on and my nails are chipping. Worst gel manicure ever! I could wait to get out of there. Took a “call on” minutes before she walked in customer before me. Unorganized selection of gel colors. Never going back. My nails WERE long and now breaking.

They almost always do a great job ???? I definitely recommend them! Thank you guys ????

My friend and I recently started to regularly maintain our nails, and have been trying different salons. This was by far the beat we have been to and I will never go anywhere else. They were warm, friendly, easy to talk to- and let us sit near each other so we could all socialize. Most importantly they didn't overfile my gel and actually took time to soak off my polish to protect my nail underneath. I had wanted a pretty complex nail design for St. Patrick's day and they not only happily did the design but made it even better than the images I brought to show. Then as we were checking out they took the time to help us model our hands for a picture even though we were their last clients of the evening. They were extremely reasonable in price and the establishment was clean. Looking forward to coming back!

I love this place so much definitely coming again, the ladies were wonderful and treated us so well, even my little cousins were able to get their nails done ❤️❤️

Not the best but they are really good. The ladies are really nice and kind there. They work fast but the focus on the nail details tho. I love their work and the prices are pretty reasonable. There is also a little chair for kids pedicure, which I think adds a nice touch since most moms bring their daughters. On the other hand, the place is little bet old and needs to be up to date. even the message chairs are worn off. I also would love to see the place staffed with more people because the four ladies couldn't keep up with how much customers they get even tho it was a Monday afternoon when I went. I would recommend it for Manicure, not so much for pedicure.

The ladies at Beauty Nails are so sweet and always so accommodating! The customers that go there are always nice to talk to as well when getting your nails done. Such a welcoming environment and I always leave happy!

They did a great job . Very friendly. The place was very clean. They take there time with the customers. I really like it there. I would give them a 10!