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Casa De Estilos

+1 847-742-8740
301 Dundee Ave, Elgin, IL 60120 United States of America
Open Today: 09:00 AM - 07:00 PM

Quick Facts About Casa De Estilos

Casa De Estilos is a hair salon that has received both positive and negative feedback from its customers. In this analysis, we will focus on the strengths and weaknesses of the place based on the comments provided.
Strengths:
1. Good Service: Multiple customers have praised the service at Casa De Estilos. Erik, in particular, is highlighted for providing a fresh haircut and being reliable. This suggests that the staff at the salon is skilled and attentive to the needs of their customers.
2. Great Prices: The affordability of Casa De Estilos is mentioned positively in a comment. The fact that they charge only $12 for a haircut and style is perceived as a strength, especially in comparison to other businesses in the area.
3. Friendly Atmosphere: The comments emphasize the friendly nature of the salon. Customers feel welcome as soon as they enter, which enhances their overall experience. This friendly atmosphere is described as a strength of Casa De Estilos.
4. Good with Children: A customer praised Casa De Estilos for cutting their 4-year-old grandson's hair well. The stylist's ability to handle children who do not sit still for long periods is a strength, ensuring a positive experience for both the child and their caregiver.
5. Established Reputation: A long-time customer mentions that they have been going to Casa De Estilos since they were a child, indicating that the salon has been in operation for a considerable period of time. This suggests that they have built a loyal customer base and have a good reputation within the community.
Weaknesses:
1. Failure to Meet Specific Requests: In one comment, a customer mentions that they asked for a razor cut but did not receive one. This suggests that the stylists at Casa De Estilos may not always fulfill specific requests from customers, which could be a weakness if customers have specific preferences for their haircuts.
2. Inconsistency in Quality: Another customer mentions that they had a negative experience with a specific stylist named Nayeli. They claim that Nayeli left their daughter's hair crooked and did not do a good job overall. This inconsistency in the quality of service can be seen as a weakness, as customers expect consistent and satisfactory results.
3. Lack of Professionalism: The same customer who had a negative experience with Nayeli also mentioned that she was late for her appointment and did not apologize for keeping the customer waiting. This lack of professionalism can be seen as a weakness in terms of customer service and may lead to dissatisfaction and a loss of customers.
4. Cash-Only Policy: While not explicitly mentioned as a weakness by any of the customers, it is worth noting that Casa De Estilos only accepts cash payments. In an increasingly cashless society, this may limit convenience for some customers who prefer to pay with cards or digital payment methods.
In conclusion, Casa De Estilos has several strengths such as good service, affordability, a friendly atmosphere, and a good reputation. However, there are also several weaknesses, including a failure to meet specific requests, inconsistency in service quality, lack of professionalism, and a cash-only policy. By addressing these weaknesses, Casa De Estilos can further improve its overall customer experience and satisfaction.


Best TL Reviews

The best Service, Thank you Erik. Can Always count on you for a fresh haircut.
Great experience with Eric tonight for our son's first haircut!
The guy did a good job, but I specifically asked for a razor cut, but he didn't use a razor.
Un muy buen lugar para recortarse y estar a la moda con nuestro cabello. Tienen una excelente atención, son amables y un ambiente familiar.
Great prices. They except only cash. But charge only $12 for your hair cut and style. Very friendly. They did a great job on my 4 year old grandsons cut. He doesn't sit still very long.
I started going to this place for me and my daughter from seeing it driving by. Nayeli knows how to cut hair better than the other lady who once left my daughter's hair crooked so I would just wait for Nayeli, right before covid she started saying that my daughter had a lot of hair, she said it several times and I noticed my daughter's hair wouldn't be as straight as the other times so I stopped going. When they opened back up I went back for me twice. Yesterday I went and saw Nayeli in the parking lot it was 2:30 and she said she would be back at 3 that she was on her lunch break. I went back at 2:55 and she didn't show up until 3:22. She didn't apologize or seem to care that she had me waiting because I did tell her I was going back at 3. I was always generous with the tips and she knows it, I should have stopped going after she didn't do a good job with my daughter's hair. I will not be going back, places like this don't appreciate their customers.
Have been coming here since I was a kid, when they first started with a smaller shop. Still coming in, and now bringing my own kids in for haircuts. As soon as you enter they greet you and make you feel so welcome. Never leave unhappy with the cuts. Worth the wait!!!
They do a great job on haircuts, no line to wait for and very affordable.

Casa De Estilos Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Payments
  • Cash-only

Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 08:00 AM - 06:00 PM
Sunday 08:00 AM - 03:00 PM

How to go there

Location