Holly's Nails

+1 615-453-2480

1029 W Main St I, Lebanon, TN 37087 United States of America

Open Today: -

Quick Facts About Holly's Nails

Holly's Nails has received a range of comments, both positive and negative, about their services. Overall, the strengths of Holly's Nails can be summarized as follows:

1. Friendly Staff: Multiple comments mention the friendly staff at Holly's Nails. This is important as it creates a welcoming and comfortable atmosphere for customers.

2. Attention to Detail: Some comments highlight that the staff at Holly's Nails take their time with customers' nails, ensuring a thorough and careful service. This attention to detail is appreciated by customers and contributes to the satisfaction of their experience.

3. Skilled Nail Technicians: Positive comments mention the skill of the nail technicians at Holly's Nails, particularly in regard to acrylic sets and eyebrow services. The specific mention of a nail technician named Mike indicates that there might be individual staff members who excel in their work.

4. Reasonable Prices: A couple of comments mention that the prices at Holly's Nails are fair. This can be seen as a strength since customers feel they are receiving good value for the services they receive.

However, there are also several weaknesses that have been identified by customers:

1. Inconsistent Results: One customer mentioned a negative experience where they did not receive the desired nail design and the quality of the nails was subpar. This inconsistency in results raises concerns about the overall quality control at Holly's Nails.

2. Nail Breakage: Multiple comments complain about nails breaking soon after the service. This suggests a potential issue with the durability and strength of the materials used or the skill in applying them.

3. Lack of Customer Service: Some customers express frustration with the lack of acknowledgment and communication from the staff when they enter the salon. Waiting times have been mentioned as an issue as well. This indicates a lack of focus on customer service and needs improvement in terms of efficiency and communication.

4. Inconsistent Skill Levels: One comment mentions that the nail technician did not have the necessary shaping skills and the final result was unsatisfactory. This highlights a potential training or hiring issue within the salon, as not all technicians may possess the same level of skill.

5. Decline in Quality: A long-time customer mentioned a decline in the quality of services at Holly's Nails over the past year. This consistency issue raises concerns about the salon's ability to maintain high standards and suggests a need for improvement.

In conclusion, while Holly's Nails has strengths such as friendly staff and attention to detail, there are notable weaknesses including inconsistent results, nail breakage, lack of customer service, inconsistent skill levels among technicians, and a decline in quality over time. Addressing these weaknesses can help Holly's Nails enhance their overall customer experience and improve customer satisfaction.

Best TL Reviews

Thus is a very good place to get your manicures and pedicures. I go once a month to get my pedicure. Since my back surgery last year I have trouble bending in the position one needs to do to do my own pedicure. I have tried several places and found that this has been the best for me. Staff are friendly and they take their time with your nails. I highly recommend this place.

I got a full set of acrylics done and they did a fabulous job! I walked right in and was seated, my nails were done within 45 minutes and they are so cute! The staff is very friendly and the price was great for what I got. I'll definitely be back!

I wanted short matte black nails, since my job doesnt allow long nails, during the process not only was my nail tech rushing but she a lot hurt my nail bed AND did NOT give me what I wanted. My matte started coming off 2 DAYS after getting them done, the design did not match, and they were longer and not squared as much as I wanted. The photos below is what I wanted vs what I got.

Got a full set of nails. One broke that same night. Went to get it fixed and they told me the man I said did my nails quit 2 weeks ago. They did fix it but another nail broke 4 days later. The place is terrible and the techs are worse. I don't appreciate being called a liar.

First, let me say that the tech was very friendly. Unfortunately, that's about all the praise I can give. Third salon I've been to in Lebanon. Thought it was going to be great, because a coworker referred me there. I was wrong. The tech was a seemed to be trying to scrub my skin off my feet and hands with a very coarse file while trying to get the previous gel pedi off my feet and prepping my unpolished hands for a fresh mani. My big toenails aren't naturally symmetrical, so no big deal. BUT, my left toenail now looks like a sliver when compared to my right. She did the least amount of cuticle trimming possible, even after asking for additional trimming twice. My left ring finger is filed so crooked, it looks like I did it myself. No soaking of my hands at all. Again, the least amount of cuticle trimming on my hands, as well. Looks like I painted my nails myself, too. Hands down (pun intended) one of the top three worst mani/pedis I've ever had. Good thing it only cost me 75 of my favorite dollars, including $10 tip, for both.

I have been coming here for years too get my eyebrows done . and over the past year or so . This place has just went down hill . when you first walk in no one and I mean no one . Acknowledges u as a person they don’t say “how can I help you “ it will be about a 10 minute wait “ and so forth they just look at u while u sit down an when they are done with the person before u that’s when they tend too speak . wait is awful . They just lost another customer.

Mike was my nail tech, he is amazing, he took his time and was very precise... I think this is the most beautiful set of nails I've ever had. I would recommend this business. He is now my guy from now on. The salon was tidy and mellow, very relaxing. Priced very fairly for top quality work.

if u want ur nails done right DO NOT GO HERE! whoever did my set doesn’t know how to shape at all and when i showed her the designed she said she could 100% do it no problem.. they look horrible and slobby! worst set of nails i’ve ever had on