Quick Facts About K-Nails
Strengths of K-Nails Place:
1. Talented Technicians: Some customers have praised the skills and talent of certain technicians at K-Nails Place. They specifically highlighted the work of Eddie and Elizabet, mentioning that their nails were perfectly shaped and filled. This indicates that the salon has skilled technicians who can provide high-quality services.
2. Gentle Services: The comment suggests that the male technicians, such as Tracy and Andy, tend to be more gentle. This indicates that K-Nails Place has staff who prioritize the comfort and well-being of their clients.
3. Friendly Staff: Many customers have mentioned the friendly and pleasant nature of the staff at K-Nails Place. They have specifically mentioned technicians like Donna and Megan, who are known for their great customer service. This suggests that the salon has a welcoming and positive atmosphere.
4. Longevity: One comment mentions that they have been going to K-Nails Place for over 13 years. This indicates that the salon has managed to establish a loyal customer base and maintain its reputation over an extended period.
Weaknesses of K-Nails Place:
1. Inconsistent Quality: One customer commented that the service at K-Nails Place can vary depending on the individual technician. They mentioned that at least one lady was a "cuticle butcher" and that their nails were sloppy. Inconsistency in service quality can be a significant weakness for a salon, as it can lead to dissatisfaction among customers.
2. Communication Issues: A few comments mention misunderstandings between the customers and the staff regarding the desired outcome of the service. This indicates a possible weakness in communication or understanding on the part of the salon staff. Clear communication is essential to ensure customer satisfaction.
3. Pricing Issues: One customer had a negative experience regarding pricing. They were initially quoted $10 for a service but were then charged $20. This suggests a lack of transparency or perhaps miscommunication regarding pricing policies. Inconsistent or unfair pricing can lead to customer frustration and dissatisfaction.
4. Long Wait Times: A comment points out that making an appointment may not guarantee a timely service, as the wait time can be up to two hours. Prolonged wait times can inconvenience customers and lead them to seek services elsewhere.
5. Nail Quality: One customer expressed dissatisfaction with the quality of the materials used, as their nails chipped soon after the service. This indicates a weakness in the durability and longevity of the nail products or application techniques used at K-Nails Place.
In conclusion, while K-Nails Place has strengths such as talented technicians, friendly staff, and a loyal customer base, it also has weaknesses in terms of inconsistent quality, communication issues, pricing problems, long wait times, and concerns regarding the durability of nail services. These weaknesses should be addressed in order to maintain customer satisfaction and attract new customers.
Best TL Reviews
Good, depending on who you get. At least one lady is a cuticle butcher and EVERY finger was bloody. Nails were very sloppy as well. It burned any time I touched water for 3 days.
The men tend to be the most gentle. Tracy is good, Andy is good. Might take a few trips to find the person you like and then just make sure to stick with them.
OmG! Eddie (co-owner) usually does my nails and he is great. HOWEVER, Elizabet did my nails for the first time, and I am in Awe of her talent! My nails were PERFECTLY shaped and the filling was PERFECTLY done! I highly recommend Elizabet! The most pleasant nail technician EVER! ❤️
I asked for my nails to be cut shorter and a different shape… i was told it would be $10 but instead they tried to charge me $20 for that kind of service? Then they continued to tell me i need to just go back where i had then done and get them cut and reshaped from the place I originally got them done at? The nail tech got up from his station and through my hand away from and told me to wait… but he never returned. Another tech took over and told me to leave cause i didnt wanna spend $20 i told her to cut my nails and ill will give you $10 she rolled her eyes and got on a phone call with someone else and didnt say a word to me. I gave them their $10 and left with no tip given. Worse experience ever!
Paid almost $100 plus tip just for them to tell me they don’t have polish to match my toes. Price doesn’t match the quality of nails I could have did them myself but better with no degree ????????♀️ Don’t expect them to care , they just want your money, welcome to America, Don’t waste your time You are better off being a boss and learning from YouTube ????????♀️
I tried them for the first time. My gel manicure was alright. My pedicure was also nicer. We had a little issue with understanding what I wanted vs what they wanted me to get, but the firm person that I am made them understand. I just wished the pedicure chairs weren’t so close since they had no plexy glass and customer next to me had no mask. Still tip him but doubt it I’ll go back
If you call for appt it's not honored. Your appt will be 2 hours. The service past year isn't the same it's time to find a new nail place. Sad I have come here past 12 plus years.
*** UPDATE!!!!
All of my nails chipped! I am so displeased with the quality of the materials used. I will not be returning!!!
The man who did my fill-in and pedicure today did an excellent job. He was very patient and didn’t rush his work. His name is Vincent and he reminds me of my nail technicians up in NY. He knew exactly what I wanted and I am overly satisfied. I will be returning and will be recommending customers. Thank you!!
Wonderful people and beautiful place to go and get nails and pedicure. I've been going there over 13 years. Donna always does my nails she's the best and does beautiful designs. Megan always does my pedicure she is wonderful. So relaxing and pedicure and nails she also does beautiful designs. Everyone is very friendly and pleasant. Great place to go to
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