Top Nail

+1 248-395-3384

19937 W 12 Mile Rd, Southfield, MI 48076 United States of America

Open Today: -

Quick Facts About Top Nail

Top Nail Place has several strengths based on the comments provided. Firstly, customers appreciate the nice and intimate setting of the salon, which creates a comfortable and relaxing atmosphere. The cleanliness of the salon is also praised, indicating that they prioritize maintaining a hygienic environment for their customers. Additionally, the staff is described as friendly, professional, and personable. This suggests that they prioritize customer service and aim to create a positive experience for all clients.

Another strength of Top Nail Place is their excellent service. Many customers express satisfaction with the quality of their nail services, noting that their nails always look nice after visiting the salon. This indicates that the salon employs skilled and talented nail technicians who are capable of delivering satisfactory results.

The salon's ability to handle a busy schedule is also mentioned as a strength. While it is noted that the salon can get very busy, customers are generally understanding of this and appreciate the service they receive despite the potential wait times. This suggests that the salon is efficient in managing their appointments and has the capacity to handle a large influx of customers.

The owner, Lisa, is specifically mentioned as playing a positive role in the salon. Customers describe her as professional and appreciate her friendly demeanor. This highlights the importance of leadership in creating a welcoming and enjoyable atmosphere for both customers and employees.

In terms of weaknesses, one customer mentions that they did not like that they had to repeatedly request for short nails, as the technician insisted on giving them a different length. This suggests a lack of attentiveness to customer preferences from this particular technician, which can be seen as a weakness in terms of meeting customer expectations.

Another weakness mentioned is the discrepancy in pricing. One customer noted that the prices actually start at $50, contrary to what may be advertised or implied. This lack of transparency in pricing can create confusion and potentially lead to customers feeling deceived or dissatisfied.

It is worth noting that the weaknesses mentioned are specific instances and may not reflect the overall experience of all customers. Additionally, as these comments provide a limited perspective, it is important to gather more feedback and conduct a comprehensive analysis to fully assess the strengths and weaknesses of Top Nail Place.

Best TL Reviews

I really like this nail salon a nice intimate setting clean and friendly staff. Excellent service, but be patient sometimes they can get very busy. Thank you Lisa for keeping me looking my best!!!!

First time here. It was cool. Didn’t like that I had to keep saying I wanted short nails and the tech insisted on giving me the length she wanted. I work with my hands and can’t have long or even medium length nails. I get wanting to make money but give the client what they ask for. Also then prices actually start at $50. The pic posted is old.

OMG‼️ ‼️ My 1st time visiting and V was AMAZING ‼️ She massaged my feet better than anyone has ever done before -- hands down‼️ The entire staff is warm and friendly, and they even blended two colors to match my fingernails since I went elsewhere for a full set‼️ Top Nails is my SALON going forward ‼️

Everyone is so friendly and professional, especially the owner Lisa :) They do a great job, are clean, and very reasonably priced!!

First time visit and LOVED IT!! Emily performed fabulous service. Beautiful finish, fast which is just what was needed today. Staff is friendly.

Love Top Nail… Always professional and personable service.

My Nail Tech Is AMAZING!!!! He’s Been Doing My Nails Since I Started Getting Them Done. The Entire Staff Is So Warm Welcoming As Well As The Atmosphere.

Everyone is so nice and polite. My nails always looks nice. I passed by several nail shops just to go to them. The lady at the front always greets with a smile and says hello every time. She always has positive things to say before, during, and after your visit.