Grace African Hair Braiding

+1 734-326-7113

4312 S Wayne Rd, Wayne, MI 48184 United States of America

Open Today: -

Quick Facts About Grace African Hair Braiding

Strengths:

1. Friendly and welcoming atmosphere: Multiple comments mention the warmth and friendliness of the staff at Grace African Hair Braiding. This creates a positive and comfortable environment for customers.

2. Efficient and fast service: Customers appreciate the quick and efficient service provided by the braiders. The fact that they finish in a timely manner is a strength, as it allows customers to get their hair done without spending the entire day at the salon.

3. Neat and beautiful braids: Many customers praise the braiding skills of the staff and mention that they receive compliments on their braids. This highlights the quality of the braiding work done at Grace African Hair Braiding.

4. Affordable prices: Grace African Hair Braiding is mentioned as being affordable, which is a strength as it makes their services accessible to a broader range of customers.

5. Positive word-of-mouth: Some customers mention that they recommend the salon to others and would give out their contact information. This indicates that the salon has a strong reputation and many satisfied customers who are willing to promote their services.

Weaknesses:

1. Tight braiding: One customer mentions that their hair was braided too tightly, resulting in pain and hair loss around their edges. Another customer also complains about tight braids, stating that it caused discomfort even days after getting their hair done. These comments highlight the issue of braiding technique and the need for careful attention to customer comfort.

2. Hair damage: The customer who experienced tight braiding also mentions experiencing a small bald spot in the middle of their head after taking down their braids. This suggests that the salon may not prioritize the health and integrity of the customer's hair.

3. Mixed reviews on quality: While some customers praise the neatness and quality of the braids, others express dissatisfaction with their experience. One customer mentions experiencing sores on their scalp and being unhappy with the quality of the braids. These mixed reviews suggest some inconsistency in the quality of services provided at Grace African Hair Braiding.

4. Lack of adherence to customer requests: One customer mentions that they asked for knotless braids but still received tightly braided hair. This indicates a lack of communication or failure to meet customer preferences, which can be seen as a weakness in customer service.

5. Painful and traumatic experience: One customer describes their experience as painful and traumatic, emphasizing that the braiders should have been more attentive to their discomfort. This negative experience highlights the need for improved communication and attentiveness to customer needs and comfort.

In conclusion, Grace African Hair Braiding has strengths in terms of friendly service, efficiency, affordable prices, and positive word-of-mouth. However, weaknesses include issues with tight braiding, hair damage, inconsistent quality, lack of adherence to customer requests, and painful experiences. These weaknesses should be addressed to ensure a more positive and satisfactory experience for customers.

Best TL Reviews

These ladies are so wonderful. I love my hair. They were fast efficient. Warming and welcoming. With neat parts and beautiful braids. It is worth traveling to this location to get your hair braided by the best.

I love it here! I have been coming for 3 years and couldn’t imagine going anywhere else. Grace is reliable affordable and fast. Most shops if there is more than one braider you can tell the difference in the braid pattern at Grace shop you can’t all the ladies are good, pleasant and professional.

I always get compliments on my braids so I’m forever given out their shop number! ????

These ladies are nice and accommodating when you arrive, making you feel at home. I got knotless braids twice and they held up well, I was not there all day and the price is right. I highly recommend you patronize their business and spread the word.

I asked for knotless braids. And when they finished it was cute, it's just the fact that I asked for knotless and they still braided my hair so tight, and was pulling. I took my hair down this week and saw hair loss around my edges and it's a tiny bald spot in the middle of my head, I never had issues before but this time I don't think I'll be coming back.

The only reason I'm not giving 1 star is because I actually like my hair. The ppl who did my hair (there were two) did a good job as far as the neatness of my braids, but they braided entirely TOO tight! Feels like my brain was braided up as well...that's how tight it is. I can understand it lasting longer, but I want to keep my edges and don't want bald spots when I take my hair down. Also, it shouldn't still hurt days later! This is my second time going to Grace's. The last time was one year and a half ago, and I thought I'd give them another chance. Please learn that when a client is cringing as y'all are braiding...to let up some. It was a very painful and traumatic experience, and it shouldn't be like that

By far the worst I have experienced I will never return when I say the only reason why these braids are still in is because I don't wanna pay somebody to fix their work I mean it. All that pain just for me to be able to lift my braids up the next day plus sores in my head. NEVER AGAIN

Very friendly, timely service. My knotless braids look neat and fabulous! Will be returning

I got there at 9am and I was done at 1130 service was great music was good I will always go to grace African braiding.