Quick Facts About J & J Nails
J & J Nails place has received mixed reviews, with some customers praising the quality of their services and friendly staff, while others have had negative experiences with rude staff and poor results. In order to provide a comprehensive analysis of the strengths and weaknesses of the nail salon, let's break down the comments:
Strengths:
1. Skillful and pleasant technician: Ty, the nail technician, receives high praise for his professionalism, skill, and ability to create a positive and calm ambiance. He is described as polite, gentle, and thorough in his work.
2. Attention to detail: Ty takes the time to ask customers what they want and delivers exactly that. He pays attention to small details such as cracked nails and offers acrylic to repair them, leaving customers highly satisfied.
3. Gel X nails: The salon offers Gel X nails, and one customer commends the painless application of the product, which is an attractive option for those looking for long-lasting and durable nail enhancements.
4. 3D nail art: Another customer compliments Thai for creating fantastic 3D nail art, suggesting that the salon has talented technicians who can provide unique and creative designs.
5. Quick and efficient service: Tiffany, a nail technician mentioned by a customer, is reported to provide quick and efficient service, ensuring customers can get their nails done in a timely manner without compromising quality.
Weaknesses:
1. Rude and uncommunicative staff: One customer describes their experience with a nail technician who did not speak to them and became upset when they changed their chosen nail color. The interaction left the customer feeling dissatisfied and unhappy.
2. Poor nail quality and long drying time: Another customer expresses dissatisfaction with the results of their nails, describing them as "trash". Additionally, the polish did not fully dry after five hours, which is a significant inconvenience and indicates a lack of attention to detail in the nail salon's process.
3. Communication and customer service issues: A former customer shares their experience of having their requests ignored by a technician, which led to a poor-quality nail job. When they approached the owner with their concerns, they felt dismissed and disrespected due to the language barrier.
4. Dirty environment and negative attitude: A customer comments on the cleanliness of the salon, specifically mentioning dirty tables. They also mention a negative attitude from the staff, even after tipping $5 for their dissatisfaction with the nail style and filing.
5. Rude clients: A commenter notes that other clients can become rude at times, although this is not at the salon's control. It may affect the overall experience for customers who encounter disrespectful fellow clients.
Based on the comments, the strengths of J & J Nails place include skillful technicians (such as Ty and Thai), attention to detail, and a variety of services such as Gel X nails and 3D nail art. The weaknesses include rude and uncommunicative staff, poor nail quality and drying time, communication and customer service problems, a dirty environment, and negative attitudes from the staff. These weaknesses indicate areas for improvement in order to provide a consistently positive and satisfactory experience for customers.
Best TL Reviews
Ty is the best! He made my experience so pleasant and warm. The ambiance is very positive and calm. There’s no loud music or people talking loud, it was relaxing. He asked me exactly what I wanted and gave me just that. He’s very professional and funny! You can talk to him about everything. He’s so polite. He saw that both my big toes were missing the side of my nails, cracked due to wearing closed toed shoes. He placed some acrylic and they came out so perfect! I’m so in love. He finished with a nice hand massage, as well. The pedicure was quick and easy. my feet came out so soft. They was no cuts or hard tugs. He’s very gentle but gets the job done. He gave me a very nice massage on my legs, followed by some hot towels after. 5 stars! They do have Gel X nails. It normally hurts me when they apply it and I didn’t feel a thing when he did it. He offered some bling and I gave in, it looks so cute and dainty on my ring fingers. My nails came out so elegant and clean, I couldn’t be happier! Please go to him! He rocks!
Terrible experience. The gentleman that did my names did not say one word to me. Very rude. Got mad that I changed the color I originally picked. And my nails came out like trash! They never fully dried after 5 hours (old polish) and now my nails are all marked up. Never coming back.
I LOVE THIS PLACE!
Thai always does my nails to perfection! I drive 2.5 hours from Ft Myers , Florida to Miami because this is
THE PLACE for any of your mani pedi needs!
I’ve been coming here for years and recommended many friends and they also are always satisfied and happy! “I’M HAPPY!”
Thai, created some 3D nail art which is also fantastic!
Come here for all your nail needs! Ask for Thai!!!
i went to this shop years ago referred by a friend. my first experience with jimmy the owner was great. i went for a 2nd visit to get a refill and fix a broken nail. they past me on to his niece, whom i immediately told her i like for all to be same, the arched acrylic not flat that nail looks like a trampoline. also i asked her not to change the form of the edges. i like the corners a tad rounded but the top not to straighten because somehow you end up with bunny nails. NONETHELESS the tech left a huge bump on a nail. got upset when i repeated 2 not to file and she didnt do the repair same as other nails... no matter what i asked she refused and it wasnt the language barrier because another naill tech explained. i returned a day later because i couldn't take the lump on thumb the flat nail etc.... i spoke to the owner and he said NO One has ever complaind about her..i said to the OWNEr.... so i the customer did my own nails and did this ...???? the owner started to talk in his native language and everyone laughing. i took it and he fixed all issues.. I never went back again. i decided that i would retry. well.... all i can say is that the guy lee gave me coffin style nails which i do not like, but too late, glued on!! wide in the back narrow slim in front. and filed totally as he pleased nothing like i like. i like the nail to be the same width but minimized...not pointy. i can do my own acrylics...have done mine for years....i just wanted pampering..... the place is dirty the tables and i hate to say but their attitude (even after tipping $5!!!) for unhappy style and filing, they act like cockeroaches... as it does not matter.. not even saying thank and good day did i get a response. sad... sad sad....... the only good experience was the first time and a lady kellie or kylie that did my feet....that is it...they will never see me again.....NEVER this style isn't my taste, and the technician should ask .... not glue away.... i will fix when its time for refill..which i will do myself with young nails product.
amazing nail tech i got these beautiful black nails only for 30 dollars !! i’m so happy this place is awesome.
I've been here twice and I'm always in a hurry however, Tiffany has me in and out in about an hour with a perfect gel mani and regular pedicure. She was super quick but also paid a great deal of attention and did a wonderful job! Reasonably priced as well!
it's a good spot when not busy clients can get rude at times but you cant control that. just enjoy and relax
Lee and the rest of the staff there are awesome. So happy with my nails!!!
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J & J Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:30 AM - 08:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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