Quick Facts About Jenny Nails
Jenny Nails Place has received both positive and negative comments from customers. In order to analyze the strengths and weaknesses of the salon, we will consider the comments provided and provide an objective evaluation.
Strengths:
1. Skilled Nail Technician (Henry): One customer praises Henry as the best nail tech in the area. This indicates that the salon has competent and talented staff who can provide excellent services to customers.
2. Quality of Service: Another customer commends the salon's customer service and states that their experience was worth every penny. This suggests that Jenny Nails Place values customer satisfaction and strives to provide quality services.
3. Clean and Beautiful Salon: A customer mentions that the salon is clean and beautiful. This indicates that the salon invests in creating a pleasant and hygienic environment for customers, which can contribute to their overall experience.
4. Talented Nail Technician (Stephanie): One customer highly recommends Stephanie as a skilled nail technician. This further emphasizes the salon's commitment to employing talented staff who can deliver exceptional results.
Weaknesses:
1. Inconsistent Nail Results: One customer expresses disappointment in their nail results, mentioning bubbles in their nails, an off paint job, and improper buffing. This suggests that the salon may have inconsistent quality control, leading to unsatisfactory outcomes for some customers.
2. Lack of Communication: A customer mentions that they were not greeted or asked about their preferences upon entering the salon. This lack of communication can make customers feel unwelcome and result in a negative initial impression.
3. Coughing Owner: A customer states that the owner, Jenny, was coughing during their visit. This can be a turn-off for customers who prioritize cleanliness and hygiene.
4. Inability to Fulfill Customer Requests: Another customer mentions that the salon did not have chrome nails available, which forced them to settle for an alternative option. This suggests that the salon may not always be able to meet customer demands, potentially leading to disappointment.
5. Poor Quality and Service: A customer shares a negative experience where their nails were not as expected, the cuticles were cut poorly, and one of the staff members had an attitude. This indicates a lack of attention to detail and professionalism, which can greatly impact customer satisfaction.
6. Pricing Confusion: One customer expresses dissatisfaction with the pricing experience, where the technician initially assumed they wanted gel nails instead of acrylics, leading to increased costs. This suggests a lack of clarity and possibly miscommunication between staff and customers regarding pricing and services.
Based on the comments provided, it appears that Jenny Nails Place has both strengths and weaknesses. The strengths include having talented technicians, providing quality service, and maintaining a clean salon. However, the weaknesses, such as inconsistent nail results, lack of communication, potential hygiene issues, failure to fulfill customer requests, poor quality/service, and pricing confusion, can have a detrimental impact on the salon's reputation and customer satisfaction. It is important for the salon to address these weaknesses in order to improve and provide a better overall experience for their customers.
Best TL Reviews
Henry is the best nail tech there so I was so shocked at my nail results. There are bubbles in my nails. I asked for coffin design and pay extra for it and you see my results the paint job was a little off but I didn't mind because what could she do the buffing was off . shocked I haven't been there in a long time but I thought they did better service in this . When I came into they put me with a older lady she put one nail on glued it down and asked $40 I'm like can you do the prep work first I'm going to pay you NO money up front so I went and got the money and asked for Henry so I guess this was my results because I asked for a different nail tech
Love Jenny's', Henry is the best nail tech in Camden (his nails will Never fall off if u like getting tips!) & Jenny shapes the eyebrows Ever! Great customer service & worth every penny!
i went on new years eve and im from philly. i didn't like that they didnt great me or ask me what i want when i walked in.the owner jenny kept coughing so thats a no no for me. and she didnt do my nails as pointy as i like -----Rhinestones fell off after two days---- also didnt have chrome so i settled for mood color
You must book with Stephanie!! She is literally a nail goddess. She takes her time and is a perfectionist which I absolutely love. I have an issue with my big toe and she took her time to make it so much nicer and gave me more confidence about it. Her designs are absolutely amazing. The owner, woman in the front and all of the employees are so nice and welcoming. The salon is absolutely beautiful and clean. I have never been to such a nice nail salon in my life. You have to try Stephanie and the place out, I promise you will not be disappointed ????
Nails aren’t what I asked for, they kept cutting my cuticles horrible service first time and my last time there , one of the ladies acted like she had an attitude
Worse nail salon ever I asked this woman who was so called to be the best nail tech in the shop for FRENCH TIP ACRYLICS. Keep in mind I booked an appointment for what I wanted and even asked for a price which came out to be 26$ .I’m knew to getting my nails done so I don’t know much about the difference between gel and acrylics but I specifically asked for just acrylics. & before getting my set down as I was sitting down she said “gel right” and I politely said no that I wanted acrylics. I go to pay and I pull out enough money for what they originally told me it would be then she tells me it’s 40$. While doing my nails I’m looking at them and they were kinda ugly, I tried trusting the process but they looked bad but I thought for just 26$ it wasn’t that bad. But for 40$ this was a horrible job. Sloppy work she didn’t even do the French tip straight the line was crooked af. And in the light you can see through the black tips because she didn’t even go over it twice
Love Jenny's! Fast and 1st time getting blue gel polish..
Never get nails done by ole boy so much acrylic my nails look puffy as hell
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Jenny Nails Info
Amenities
Accessibility
Payments
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Cash-only
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | Closed |
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