Quick Facts About Beauty Queen Beauty Supply
Beauty Queen Beauty Supply place has several strengths and weaknesses based on the comments provided.
One of the main strengths of Beauty Queen Beauty Supply place is its excellent customer service. Multiple comments mention the helpfulness and friendliness of the salespeople. They are praised for going above and beyond, such as contacting the dealer to inquire about a product and offering to call the customer when it arrives. This level of customer service is crucial in building a loyal customer base and ensuring customer satisfaction.
Another strength of the store is its wide range of hair products at competitive prices. Commenters appreciate the selection and affordability of the haircare products, accessories, weaves, and braiding hair. This makes Beauty Queen Beauty Supply place a favorite among customers who are looking for quality products at reasonable prices.
The organization and cleanliness of the store are also highlighted as strengths. Commenters mention how neat and organized the store is, with sections and products easily accessible for browsing. This helps customers find what they need efficiently, enhancing their shopping experience.
Additionally, the sense of community and personal touch that small businesses like Beauty Queen Beauty Supply place offer is appreciated by customers. Commenters mention feeling welcomed, greeted, and offered assistance as soon as they walked into the store. This personal interaction and connection create a positive and satisfying shopping experience.
On the other hand, there are also some weaknesses noted in the comments. One weakness mentioned is the expensive prices of some wig selections, even with discounts. Commenters suggest that they have seen lower prices and a better variety of wigs in other places. This could be a drawback for customers looking for more affordable options or specific wig styles.
Another weakness mentioned is the behavior of the employees. One commenter describes a confusing encounter where multiple staff members lined up in the wig aisle, seemingly making assumptions about the customer's preferences. This behavior, along with the lack of trust implied by not allowing employees to ring up sales, might give a negative impression to picky shoppers who prefer to take their time before making a purchase.
In conclusion, Beauty Queen Beauty Supply place has strengths in its exceptional customer service, wide selection of hair products at competitive prices, organized store layout, and sense of community. However, it also has weaknesses in terms of pricing and employee behavior. Overall, the positive comments outweigh the negative ones, suggesting that Beauty Queen Beauty Supply place is a favored beauty supply store for many customers.
Best TL Reviews
Great customer service from 4 of the salespeople there today. They were very helpful. There was a product I needed that was not available & they contacted the dealer to see if it could be added onto the next shipment. They then took my phone number & said they would call when it arrived or if they were not going to be able to provide me with it.
Besides that, they have many hair products at competitive prices, as well as the actual hair & wigs that they have a very good selection of. This is my new favorite beauty supply store!
First time going they have lots of things to buy but there wigs selection was good n the lady's that helps you with the wigs they all was very nice no complaints here I will be going back
The staff was friendly and they have a huge selection of haircare products, accessories, and weaves at a beyond reasonable price. I will definitely be back. It reminds me of Beauty Master in Atlanta.
I went looking for an affordable sweat suit and they never disappoint
The wig prices were expensive even though they had some for 50% off..wasnt a fan of some of the wig selections. The braiding hair, twist and locs were reasonably priced... ive seen lower at other places with some of the selection. Each store is different. the store was compact yet cleanly and organized. A staff member did offer to assist which gave made me give it the 4th star. Good customer service is important????
The first thing I appreciate it about this location is how very neat and organized it was. As soon as I walked in the door I was greeted and the people there were friendly. I also like the fact that they have everything organized in sections and very accessible for you to look at. there were a lot of hair samples right on the floor so if you wanted to get an idea of what was in some of the box items you could get a better opinion of the product before you purchased it.
So, I walk in and almost immediately I had an employee asking if I needed help finding anything. Then, a really nice woman I assumed was the owner jumped in with an offer to help as well. If that ain't some amazing customer service idk what is. Then the prices and selection were outrageously good. Like...they made me realize I hate corporations. Small businesses like this one have soul and a strong sense of community that corporation-owned businesses lost ages ago.
Not very good
A lady attempted to help me with wigs, so when she felt like she was unsuccessful she radios for another who I recognized as having been working there.
The next thing I know everyone who works there was lined up down the wig aisle???
It takes me a while to decide so not sure what to make of that other than they thought I wanted
something I couldn’t pay for?? I have purchased there several times before they just didn’t have what I was looking for on February 5, 21.
Not sure why the employees act this way. Apparently, the owners don’t trust them either since they don’t even allow them to ring up their sales, yet they are acting as if they have some type of ownership in it.
Bizarre.
Not a recommendation if you are a picky shopper and want to take your time before making a purchase.
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