Changes Salon & Spa

+1 561-408-2278

4748 Forest Hill Blvd, West Palm Beach, FL 33415 United States of America

Open Today: -

Quick Facts About Changes Salon & Spa

Changes Salon & Spa, based on the comments provided, has both strengths and weaknesses.

Starting with the strengths, many customers mentioned the skill and expertise of the hairdressers. Jordan and Claudia were specifically praised for their cutting and coloring abilities. Customers were happy with the results of their haircuts and hair color treatments. Claudia was specifically commended for her knowledge of color and her ability to treat hair with perfection. Chiki was also mentioned as a skilled hairdresser, particularly talented in blonde highlights on darker hair.

Another strength of Changes Salon & Spa is the family-oriented and friendly staff. Customers mentioned feeling welcomed and comfortable during their visits. The owners, Claudia and Chiki, were personally involved in providing excellent customer service. The fact that they greeted customers and offered beverages and snacks was highlighted as a positive aspect of the salon. The professional and friendly atmosphere created by the staff was praised by several customers.

The cleanliness and ambiance of the salon were also mentioned as strengths. One customer described the salon as clean and classy, with a beautiful hand-painted mural at the back that they loved. Another customer appreciated the welcoming and comfortable environment.

Now let's move on to the weaknesses of Changes Salon & Spa based on the provided comments. One common complaint was related to misleading advertising. A customer mentioned seeing an advertisement for an $18 haircut on Tuesdays but was told they needed to present a flyer on a different Tuesday to avail the promotion. This inconsistency in promotions may have left customers feeling confused or deceived.

Another weakness highlighted in a comment was unprofessionalism. One customer had a negative experience where the hairdresser was not present for the appointment and did not communicate with the customer. The hairdresser also tried to sell additional services, such as hair extensions, which the customer did not ask for or want. This lack of professionalism and poor communication left a negative impression on the customer.

The last weakness mentioned was the physical appearance of the salon. One customer described the place as "horrible" based on their perception. Unfortunately, the comment did not provide any specific details regarding the aspect of the place that looked horrible. It is unclear whether the customer referred to the overall cleanliness, decor, or something else.

In conclusion, Changes Salon & Spa has several strengths, including skilled hairdressers, a friendly and welcoming staff, and a clean and classy environment. However, there are some weaknesses related to misleading advertising, unprofessionalism, and an unclear comment about the physical appearance of the place. It is essential for Changes Salon & Spa to address these weaknesses to ensure a consistently positive customer experience and maintain a good reputation.

Best TL Reviews

Loved how Jordan cut my hair, only thing was they had an advertisement on a flyer in the establishment that say $18 haircut on Tuesdays and when I asked about it they said that I valgas to come in a different Tuesday to present that flyer even though it had a different promotion going on that was for the flyer.

My daughter got her first haircut here and I am so happy with the results!! Claudia was so patient with her and my kiddo loves the haircut. Thank yall so much!

I’m in love ! Came in with two different shades of blonde in hair and needed a fast fix for a wedding. Claudia did beyond my expectations ! The color was amazing and she made sure it wouldn’t ruin my natural curls !

One of the best places I’ve been too hands down. I was greeted by one of the owners, Claudia when I came in and was offered a beverage a delicious bites while I waited. It’s clean and classy and staff of family oriented and friendly. They have this beautiful hand painted mural in the back that I absolutelyyy loved. I was seated by Claudia’s daughter that goes by “Chiki”. She made me feel right at home and carried the best conversation. In the end she did highlights and tone and a cut with a treatment that left my hair silky soft. I’ve never had service as good as this and I would recommend everyone to come and get their hair done here!. They are amazing and do a great job. I loved the outcome! And going to a new place can be scary! But hey they did notttt disappoint!!

Let me start by saying that this place is awesome. You always feel at home. This last time I called Claudia on Thursday last minute to see if she could do my hair on Friday after work and she didn’t hesitate and booked me on for 5:30pm. I needed to retouch my color with highlights. Have in mind they close at 7pm, well in no given moment I felt like Claudia ever rushed through it and she even had family from out of town waiting on her to go places. But she took her time and my hair came out perfect, even better than last time as the color is getting better. I even asked her to cut my daughter’s ends while we wait for my treatment and she did it too. The whole staff is super friendly and professional and the salon is clean and welcoming. Will highly recommend to friends and family!

The Best experience ever the knowledge Claudia has with Color It is incredible, the way treat my hair with perfection .

I left with the best color ever she is a professional

I recommend this place and definitely I will come back

What an incredible experience!! Chiki is AMAZING! My hair looks so great! Finding someone who is truly good at doing blonde highlights on darker hair is so hard but she is a master at this! I could not be happier!!

Sooo unprofessional! Got to the hair salon for my hair color appointment that was all set for 2:30 pm. Got there 10 minutes before & I won’t say name but she was supposedly too busy with other clients but when I got to the hair salon she wasn’t even there... Umm..it’s was my appointment at 2:30, what does she mean she’s too busy with other clients? She never texted me back to let me know when I could come back & of course I didn’t beg for no other appointment because she was so unprofessional. She was also trying to get me to get hair extensions when I never went there for that. But oh well, not worth going, too unprofessional & plus the places looks horrible