Quick Facts About Helen's Beauty Salon
Strengths:
1. Good quality cuts: Multiple comments mention that Helen's Beauty Salon provides good quality haircuts. Customers are pleased with the outcome of their trims and cuts, indicating that the salon has skilled employees who can execute hair services effectively.
2. Reasonable prices: Many reviews mention that the salon offers its services at a reasonable price. This makes it accessible to customers with different budgets, providing value for money.
3. Friendly staff: Multiple comments highlight the friendly and helpful nature of the staff at Helen's Beauty Salon. This contributes to a positive and pleasant experience for customers, making them more likely to return.
4. Appointment flexibility: Although the salon operates on an appointment-only basis, customers mention that they can sometimes receive immediate service if there is an open schedule. This flexibility allows for more convenience and accommodates customers who may not have made an appointment in advance.
5. Thoroughness in work: One review specifically mentions that the hairdresser is thorough in her work, cleaning all her equipment before each use. This attention to detail adds a level of professionalism and ensures a hygienic environment for customers.
Weaknesses:
1. Lack of communication: One customer left a negative comment regarding a miscommunication with the hairdresser. This suggests that there may be a weakness in effectively communicating customer preferences and ensuring that the desired outcome is achieved.
2. Inconsistent wait times: While multiple reviews mention short wait times, there is one comment about the wait being a bit too long on weekends. Inconsistency in wait times can be frustrating for customers and may deter them from visiting the salon during busy periods.
3. Language barrier: One review is written in a different language, indicating that there may be a language barrier at the salon. This can potentially hinder effective communication and customer satisfaction, particularly for non-speakers of that specific language.
4. Unwanted changes to hairstyles: One customer expresses disappointment in the hairstylist taking it upon herself to give a different haircut than what was agreed upon. This indicates a lack of attention to customer preferences and potential disregard for their input. It is important for a salon to prioritize customer desires and ensure that they are satisfied with the final result.
5. Limited availability: Although some customers mention the possibility of immediate bookings, the salon primarily operates on an appointment-only basis. This may restrict walk-ins and potential customers who prefer spontaneous visits or have limited availability.
In conclusion, Helen's Beauty Salon has several strengths such as good quality cuts at reasonable prices, friendly staff, and appointment flexibility. However, there are weaknesses in communication, inconsistent wait times, possible language barriers, unwanted hairstyle changes, and limited availability.
Best TL Reviews
I came in to get a TRIM on my hair that was a little below waist-length. The lady took off at least 7 inches and gave me layers after we had only agreed that she would be taking about 2 inches off and cutting 2 short strands at the front. She took it upon herself to give me a haircut I didn't want, which is frustrating because my hair means a lot to me. At the end she commented that the haircut she had given me looked good on my straight hair. I didn't confront her because what's done is done, but if you're particular about your hair I wouldn't come here. This place is more of a barbershop than a beauty salon.
Great place for haircut fast and done right price went up just recently from 12 to 15 support your small businesses have a great day
This spot is pretty awesome! Three of us received gorgeous cuts/trims from Helen herself. She was super thorough to ensure she trimmed everything. We are all quite pleased with our new dos, so we will for sure return! The staff was friendly and the wait was not long at all.
Appointment only. But if you don't have one, she can book you right then, if she has an open schedule. We just had to wait outside, did a quick grocery shopping mean while, and walk around for a few minutes. The lady seem very thorough. Cleans all her equipment before each use. And did a good haircut.
good quality cuts at a reasonable price. sometimes you must wait for a cut. but it's worth it. recommended. best time to go is during the week. weekends the wait is a bit too long.
Amabilidad experiencia en su trabajo y el precio accesible para todos los bolsillos.
Great variety of beauty and hair supplies.. Great customer service.. always a pleasant experience....
All three barbers are really good they don't rush your haircut they cut it right
Helen's Beauty Salon Info
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Tuesday | Closed |
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