Quick Facts About Salama Beauty Supply
Salama Beauty Supply place has both strengths and weaknesses based on the comments provided. It is important to consider these factors when evaluating the overall quality and reputation of the store.
One of the strengths mentioned by a customer is that the store had a good selection of ladies' clothes. This indicates that Salama Beauty Supply offers a diverse range of products, which can attract a wide customer base. Additionally, customers mentioned that the hair they purchased was of high quality, indicating that the store stocks good products. Moreover, customers appreciated the affordable prices, which can be a significant strength for attracting price-conscious shoppers.
Another strength highlighted is the positive experience with the new manager. The customer mentioned that the manager was "super cool," indicating that the store has capable and friendly management. This can contribute to a positive shopping experience and customer satisfaction.
However, there are several weaknesses mentioned in the comments that need to be addressed by Salama Beauty Supply in order to improve their overall performance.
One of the main weaknesses pointed out by multiple customers is the lack of operational hours being posted. This makes it difficult for customers to plan their visits and may lead to missed opportunities for business. It is crucial for businesses to have clear and consistent hours of operation to provide convenience and reliability to customers.
Another weakness highlighted is the abrupt closure of the store without any explanation. This not only disappoints customers but also creates uncertainty and a lack of trust. Transparency and good communication are essential for maintaining a positive reputation and customer loyalty.
In terms of customer service, there are both positive and negative experiences mentioned. While one customer praised the new management, others had negative encounters with the staff. One customer mentioned that the lady working at the store was more focused on her phone call than attending to customers. This lack of attentiveness and perceived inconvenience can drive customers away and result in lost business. Moreover, another customer mentioned that the store was not open on time and the employee seemed disengaged. Punctuality and a proactive approach to customer service are essential for providing a satisfactory shopping experience.
Lastly, one customer mentioned that they were unable to enter the store a few minutes before closing time. This suggests a lack of flexibility and customer-centered mentality. Providing service until closing time is important for accommodating customers' needs and maximizing sales opportunities.
In conclusion, Salama Beauty Supply place has strengths such as a good product selection, affordable prices, and friendly management. However, there are weaknesses that need to be addressed, including the lack of operational hours, abrupt closures, poor customer service, and inflexibility towards customers. By addressing these weaknesses, Salama Beauty Supply can improve their overall performance and reputation, ultimately leading to customer satisfaction and loyalty.
Best TL Reviews
Hadn’t been there in a while. They are under new management apparently. Manager was super cool. The store had lots of good ladies clothes. And the hair we got was BOMB. Good prices.
Not open and no operational hours posted
They closed abruptly with no explanation. Not good and very disappointing when you are in need of their service. I don't think that type of behavior would be acceptable in other parts of town that are not highly populated with melanin.
Lady was more busy talking on the phone with her friend than taking care of the customer, and it was like we were inconveniencing her when we had a question. Definitely loosing business by being on the phone for the entire 15 minutes we were in the store trying to find items wanted to buy. No help equals no business.
They were not open on time and i believe she was just sitting in the car doing nothing of importance watching instead of doing their job
They’re under NEW management! Much better place. Completely different vibe… two thumbs up
I got there at 4:53 and I could come in because they close at 5:00 on Sunday ?? I drove all the way from Illinois the lady could have took my transaction it wasn’t even 5:00 ghetto , ghetto, ghetto
First time visiting this store. Had the type of hair I was looking to buy, it was parking and the store was clean. The guy behind the counter was also very nice and helpful.
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Salama Beauty Supply Info
Amenities
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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