Upper Kuts Barber Shop

+1 774-202-5913

206 Rockdale Ave, New Bedford, MA 02740 United States of America

Open Today: -

Quick Facts About Upper Kuts Barber Shop

Strengths:

1. Clean cuts and friendly people: Multiple comments mention that the barbers at Upper Kuts Barber Shop provide clean cuts and are friendly, making the overall experience pleasant for customers.

2. Welcoming hospitality: Customers appreciate the welcoming nature of the staff, who make them feel comfortable while waiting for their haircuts. The presence of snacks and drinks also adds to the positive atmosphere of the shop.

3. Child-friendly: One comment mentions that the barber gave their child a phone to watch SpongeBob, which shows that the shop is accommodating and understanding when it comes to children. This can be a major strength for parents looking to get haircuts for their kids.

4. Quick and talented: The shop is praised for its efficiency and the skills of the barbers. Customers mention that the barbers are quick, yet still able to deliver high-quality haircuts. This can be appealing to those who value speed and proficiency.

5. Spanish music: One customer highlighted the presence of Spanish music as a positive aspect of the shop, adding to the overall ambiance and creating a unique experience for customers.

Weaknesses:

1. Appointment punctuality: Multiple comments mention issues with appointments being delayed or not being honored at all. Customers have experienced long waits even when they have made appointments, which can be frustrating and time-consuming.

2. Rushed service: One comment mentions that the barbers seemed rushed and not interested in creating long-term customers. This may indicate that the quality of the haircut could be compromised as a result, leading to dissatisfaction among customers.

3. Poor quality haircuts: Another comment mentions that the haircuts received for their children were of poor quality and lacked skill. This suggests that not all barbers at Upper Kuts Barber Shop possess the same level of expertise or attention to detail.

4. Price: One comment references the cost of the haircuts, stating that they were $40 plus tip. If the quality of the haircuts does not meet customer expectations, this price point could be considered too high for the value received.

In conclusion, Upper Kuts Barber Shop has strengths in terms of clean cuts, friendly staff, welcoming hospitality, child-friendly services, quick and talented barbers, and a unique ambiance with Spanish music. However, weaknesses such as appointment punctuality, rushed service, poor-quality haircuts, and potentially high pricing detract from the overall customer experience. These weaknesses should be addressed in order for the shop to improve and attract more satisfied customers.

Best TL Reviews

I hope you have time to wait. I have gone twice with appointments in the last month. The first time I went my barber was not even there. I was told he would be there any minute. I sat there for 40 minutes before I got sick of it and left. I tried again today made an appointment. My appointment was for 12:30. I got there at 12:30. I waited until 1:15 while the man who was supposed to be cutting my hair was cutting another man's hair. He wasn't even close to done when I got up and left . I watched two guys walk in sit down and get their haircut. I've spent an hour and 25 minutes here on two separate trips and I have yet to get my haircut Moral of the story is do not make an appointment here. Go as a walk-in unless you have time to dedicate.

Clean cuts and very friendly people working there

The hospitality of the people there is so welcoming and they make you feel comfortable while you wait for your hair cuts there's also chips and drinks that they sell overall wonderful place wonderful people

I took my son for his first haircut there amazing very nice clean I was so excited I kept taking pictures the barber gave his phone so my kid could watch SpongeBob awesome anyone and everyone should go here thanks guys

Great clean atmosphere. But unfortunately not the place to take a couple of kids. It was definitely rushed. Seemed like they weren’t really interested in creating a customer for life and the outcome of my two kids haircuts reflected the poor quality and skill of the barber that performed the service for $40 plus tip. Both cuts were hacked in a bad way. I would definitely not recommend.

Great dealership, good service and great deals

This spot is truly the best. The guys are always so friendly and quick. And very talented . Just call ahead they will make something happen I bring all

My boys there every couple weeks ‘ and the Spanish music in there tops it off great place!

Took my son to get a haircut. The barber Val was very professional and greeted me right away. He did a great job. We will back to see him.