Quick Facts About T's Nails & Spa
T's Nails & Spa place, based on the comments provided, has a mix of strengths and weaknesses. It is important to note that these comments represent the opinions and experiences of individual customers and may not reflect the overall quality of the establishment.
Starting with the strengths, some comments praise the salon for its nail technicians and their skills. One customer specifically mentions Anna, who is described as the "forever nail person" and praised for her ability to shape nails to fit desired designs. Another customer mentions Diane and highly recommends her for nail designs, suggesting that there may be a few talented and skilled technicians working at T's Nails & Spa.
Additionally, the salon is praised for its cleanliness by some customers. They mention that the salon is well-maintained and clean, which is an important aspect for many people when choosing a nail salon. Cleanliness often contributes to an overall positive experience and can enhance a customer's perception of a salon.
Furthermore, some positive comments mention good customer service. These individuals state that the staff is nice and friendly, implying that there are instances where the salon provides satisfactory customer service.
On the other hand, there are numerous weaknesses mentioned in the comments. The most frequent complaint revolves around the poor customer service experienced at T's Nails & Spa. Customers claim that the staff is rude, condescending, and unresponsive. One specific comment mentions that the staff didn't properly schedule appointments and didn't treat customers with respect, leading to a negative experience.
Another common complaint is related to the quality of services provided. Multiple comments mention issues with nail polish, both regular and gel. Customers claim that gel polish chips quickly, and regular polish may not be applied properly or last long. Additionally, there are reports of pedicures not being done well, with rough skin remaining and foot massages being skipped. These complaints suggest a lack of attention to detail and a failure to provide a satisfactory service.
There are also mentions of delays and poor time management on the part of the salon. Some customers report long wait times, delays in starting services, and inconsistencies in handling appointments. These issues can be frustrating for customers, especially if they have made prior arrangements or have time constraints.
Lastly, there are comments expressing disappointment with the overall value for money. Some customers believe that the services they received were not worth the price paid, mentioning dissatisfaction with their nails and pedicures. These customers may have expected a higher level of service and quality due to the higher price point.
In conclusion, T's Nails & Spa place has both strengths and weaknesses. Positive aspects include skilled technicians, cleanliness, and some instances of good customer service. However, frequent complaints about rude staff, inconsistent scheduling, poor service quality, and subpar value for money indicate areas where the salon could improve. It is important to consider that these comments represent the experiences of individual customers and may not encompass the entire range of services offered by T's Nails & Spa place.
Best TL Reviews
The worst service I have ever got.. PLEASE DO NOT GO IF YOU WANTED GOOD NAILS. The customer service is very bad. They are not nice and they wanted don’t respond to you properly and says “do what ever you want” Very rude. My nails situation was bad after 3-4 days a gel nail polish. I wasted a lot of money on them. Their regular nail polish is good than the gel ones. They asked to come once to the store to fix it but I could make it the other day they gave me appointment after hours and I was not sure if the store is open or not. I am not at all satisfied with the service and the way they talked.
I don’t normally leave reviews but the customer service is so bad here that I just had to.
This is my third time here and each experience gets worse. I wanted to give them a try since my mom is a big fan. I don’t understand why.
They don’t properly schedule their appointments. The staff is rude.
They’re condescending.
The water for the foot bath is too hot, while someone walked by they informed me it’ll be a few more minutes and I informed them the water was too hot he said “just wait a few minutes for it too cool down.” The last time I did a pedicure there was still rough skin on the bottom of my foot and the Polish only lasted a few days.
Update. My appointment was at 4 at 4:20 they seated me at 4:25 I informed them of the hot water. It is now 4:35 and my pedicure has not started yet.
There have been ladies at the other side waiting to get their pedicures who arrived way before I did and the man who told me to wait for the water to cool down has just started to do their pedicures.
Also my moms water was fine she said her water is now cold.
So if you want to waste a whole afternoon, receive terrible service, and receive a lousy pedicure and this is the place !
4:42 Pedicure had finally started.
The people I’ve interact with prior (a very short woman and an older gentleman) were rude.
The tech (he has glasses) doing my pedicure very delightful, sweet, and bad manners.
Only reason I did not get up and leave is because my mother wanted to stay.
Anna is my forever nail person. Anna does amazing work!!! She have good customer service and knows how to shape your nails to fit the design that you are looking for. They are always super busy, it will help to call and make appointment.
My first experience here wasn’t the greatest but I decided to go back and I had a different person this time and she KILLED it! I am so I love with my nails! Her name is Diane and I 10/10 recommended her for your nails designs! ????????????????
They are amazing! I had a 10/10 experience it was super clean the people were nice and they perfectly matched my design!
My pedicure was not done well, I still had dead skin everywhere and the paint chipped right away and she did not do the foot massages which is really why I go.And its like she was afraid to just get in there and do her job properly. Which makes me sad cuzI love this place. T was always good and thorough.!!!
T’s Nails is by far the best nail salon I have ever been to. Anna and T are the owners and they have an amazing staff and cleanest salon. Great customer service! If you are looking for a salon, Go to T’s!
Horrible service. Dont ever go. I and my mom went for pedicure and nails. Pedicure worst service. The roughness dint go at all. I told him to do again. He ignored n neglected. Nails i got dip done. Not happyy at all. Nailpolish came of from sides and m not satisfied. When you charge extra for everything. We expect good service. I took my friends also along with me. Even they were not happy. $250 waste of money. Will never come back.!!!!
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T's Nails & Spa Info
Amenities
Health & safety
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Staff wear masks
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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