Quick Facts About JC Nail Spa
JC Nail Spa has received a mix of positive and negative feedback from customers. In order to assess the strengths and weaknesses of the place, it is important to analyze these comments.
Starting with the positive comments, multiple customers praised the SNS work and relaxing pedicures provided by JC Nail Spa. This feedback suggests that the staff are skilled and capable of delivering high-quality services. Additionally, customers mentioned feeling welcomed and appreciated by JC and his team, indicating positive customer service. Another customer complimented the friendly and accommodating staff, showcasing their ability to meet the individual needs of customers.
Furthermore, one customer expressed their love for JC Nail Spa, highlighting that the nails always turn out gorgeous, clean, and personalized to their style. This demonstrates that the nail techs take their time and pay attention to detail. Additionally, the customer appreciated the efforts made by the staff to get to know them on a personal level, showing good customer rapport. The positive feedback from this customer indicates that JC Nail Spa has a consistent track record of delivering satisfactory results.
On the other hand, negative comments about JC Nail Spa were also present. One customer expressed disappointment with the nail peeling off after one day and subsequently having multiple nails peel off within a short period. This suggests a problem with the quality of products used or the technique employed by the nail techs. The customer also mentioned that the nail tech charged them for redoing the service, which is an indication of potential issues with customer service.
Another negative comment mentioned nails popping off within two weeks, contrasting with the customer's previous experience of waiting three weeks for fills without any issues. This suggests a decline in the longevity of the nails and raises concerns about the durability of the service provided. The customer seemed satisfied with the staff and their work during their visit, but the nails' short lifespan was a significant drawback.
Additionally, a customer had a negative experience where multiple nails popped off within five days of getting a full set. The manager's explanation regarding the increase in oil production causing the lifting of the nails was deemed ridiculous by the customer. This incident displayed a lack of understanding and empathy from the manager's side, and the customer felt mistreated and did not receive any resolution for their concerns. This negative experience could lead to a loss of customers and damage to the reputation of JC Nail Spa.
To summarize, the strengths of JC Nail Spa lie in their ability to provide pleasing SNS work and relaxing pedicures, as well as creating a welcoming and accommodating atmosphere for their customers. The consistent delivery of high-quality service and personalization contributes to customer satisfaction. However, weaknesses can be identified in the potential use of lower-quality products, short-lived nails, and unsatisfactory customer service. These weaknesses could diminish the overall experience and potentially lead to the loss of customers.
Best TL Reviews
Went & had my nails done by the owners wife ,Ava on Friday …the very next day one was starting to peel off, went back that day another male tech fixed it at no charge like two days later two more started to peel, went back & the same male nail tech took them all off except the first one that was repaired and redid them, but was charged for the service….
I have been going here quite a few years but in the last six months it seems like customer service is not a priority. I don’t know if JC is using cheaper products, but NEVER had this problem before! All in a nutshell my nails cost me double the price and now 6 days later another one is starting to peel!! I am so disappointed I guess that I will be looking for another place to have my pedicures and nails done!
Been going to JC nails for a few months and each time is a pleasant experience! Great SNS work and relaxing pedicures. Jc knows how to make you feel welcome. Thanks for your great service guys!
First off, I refuse to go anywhere else. JC and his team of talented nail techs never fail me. Every single time I have went my nails have been gorgeous, clean and they take their time with my nails and getting to know me and my style. I cannot express how much I love this place. See you guys in a few weeks for my next set!
I just recently started going here and it is great! The staff is friendly and accommodating to your needs. I have been extremely satisfied both times I have visited this place and I can't wait to get my nails filled in every two weeks! I also heard they do great eyebrow waxing so I think I will do that next time to. I've received many compliments on my nails.
I had a full acrylic set less than 2 weeks ago (on the 18th) and today my pinky nail popped off and my middle finger nail is about to pop off as well. I've gotten my nails done for six years on and off and I've always waited 3 weeks for fills with no issue. I've never had a nail just pop off. The staff was nice enough when I was there and I actually really liked my nails, but they are not lasting 3 weeks until another fill.
If you are looking for a nail and pedicure place to go, this is it. I have been going to this establishment for over 4 years, the work he performs is always top notch. The prices are fair, the salon is clean, and he cares about his customers. My nails and my pedicure always look fantastic when done. I love this place !!!
I'd give JC Nails a ZERO.. Less than a week ago , I had a full sets done. Within 5 days, two nails pop off and the other nails started lifting, I went into the shop and spoke to the manager, he said, "I've been in this business for over 20 years and I've seen this a lot, since you haven't been wearing full sets over a long period of time, your oil production (my hands) has increased causing the nails to lift." I'm a nurse and I've been in my business along time and I've never heard anything more RIDICULOUS.." Of course he wouldn't HELP ME or meet me half way. I spent $38 for nothing. He's loss several customers, I'VE NEVER BEEN TREATED SO UNFAIRLY IN A LONG TIME.
I went to go get my actylics off (that I also got from there) during both times they were kind, professional and gentle! Incredible owner and I great prices too! If you're in the area there is honestly no better place.
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JC Nail Spa Info
Amenities
Health & safety
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Payments
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Debit cards
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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Location
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