Kings

+1 910-328-4884

511 Roland Ave, Surf City, NC 28445 United States of America

Open Today: -

Quick Facts About Kings

Kings Place, located in Surf City, seems to have several strengths and weaknesses based on the comments provided.

One of the main strengths of Kings Place is its cleanliness and organization. One reviewer mentioned that the store was very clean and organized, which can be a positive factor for customers. A clean store creates a pleasant shopping experience and allows customers to easily navigate through the products. This aspect can contribute to a positive reputation for Kings Place and attract more customers.

The manager, Crystal, was also praised for her friendly and helpful attitude. She assisted customers in picking out decals for their shirts and accommodated a customer who had only received two out of three purchased hats by giving them a free hat. Customer service plays a crucial role in the success of a business, and Crystal's helpfulness and willingness to resolve issues are strengths of Kings Place.

Kings Place seems to have a wide variety of beach-related products, including beach towels, trinkets, t-shirts, and toys. One commenter noted that they offer more options for temporary tattoos compared to other stores. This variety can be seen as a strength, especially for tourists looking for a one-stop shop for beach essentials and souvenirs. Additionally, they have a hermit crab area and a large selection of coffee mugs with different names on them, indicating that they cater to various interests and preferences.

Reasonable prices and a good selection were also mentioned as positive aspects of Kings Place. One commenter stated that the clothing and souvenir selection is large and offers moderately good quality for fair prices. This can make Kings Place an attractive option for customers looking for affordable souvenirs and beachwear.

However, there are also several weaknesses that were mentioned in the comments. One reviewer complained about the quality of henna at Kings Place, mentioning that it was sloppy and melting off their skin. They felt that it was not worth the $20 they spent. This indicates a weakness in the quality of their henna service, which can lead to customer dissatisfaction and a negative reputation.

Additionally, one commenter mentioned that the service members at Kings Place did not know the prices of the products. This lack of knowledge can be frustrating for customers who want to know the cost of the items they are interested in purchasing. Lack of transparency in pricing can create confusion and lead to customer dissatisfaction.

Furthermore, there were complaints about the staff at Kings Place being rude and unhelpful. One reviewer mentioned that the staff did not make an effort to assist them when they were trying to make a purchase. Another reviewer stated that the staff seemed like they did not want business and had a negative attitude. This indicates a weakness in the customer service aspect of Kings Place, which can significantly impact the overall experience for customers and potentially drive them away.

In conclusion, Kings Place has strengths such as cleanliness, friendly management, a wide variety of products, reasonable prices, and a good selection. However, weaknesses such as poor henna quality, lack of knowledge about prices, and rude staff can hinder the overall customer experience. Addressing these weaknesses can ensure that Kings Place provides a positive shopping experience for its customers and retains a good reputation within the area.

Best TL Reviews

My great aunt and I went earlier this morning and the store was very clean/organized. The manager Crystal was very friendly and helped us pick out decals for our shirts that we purchased. Another thing that made me want to leave a review was that my great aunt only received two out of three hats that she had purchased yesterday, the manager was very accommodating and had given her a free hat due to the circumstances.

Will visit again!

Is it Eagles or Kings? Typical beach store with huge selection of beach towels and trinkets or chatchkey. You can get tee's made and temporary tattoos which I haven't seen in the other stores and more toys then other places. Smaller of the big beach stores in the area. Was not greeted or bothered during the visit.

Pretty much the same as every other beachwear and souvenir type place in the area but right next to Beach Bunny ice cream which makes them more convenient if you're trying to kill time. Plenty of Topsail Island t-shirts, hoodies, salt water taffy and trinkets for men, women, and kids. They also have a hermit crab area and a wall of coffee mugs with a huge number of first names on them.

-terrible henna

-prices were not known by service members

-not sanitary

more info about henna the directions and precautions were disclosed after procedure, in the end it was sloppy and melting off of my skin. They did not

fix it, and was $20 well thrown away. Overall was a terrible experience and would not recommend getting henna there my after results were very disappointing and not worth the price at all

Likely the best tourist trap in Surf City. The souvenir and clothing selection is large and moderately quality for the most fair prices around, having looked at several stores.

Keep in mind that it absolutely is a tourist trap and try not to spend more than you truly wish, and you'll be fine. Maybe pick up a little reminder trinket if you're here on vacation.

We went into the store to get T-shirts made. The guy who was pressing shirts in an area behind the register asked us what we wanted and we told him. He could not hear us so we walked over to the area to tell him what we wanted to buy. He told us we cannot go back there. So we went in front of the register and waited for over 5-7 minutes while he and another girl next to him just stared at us and made no effort to come help us or even to say "just a minute, I will be with you."

Rude staff, obviously they do not want business. Needless to say we left.

This is my favorite spot to get souvenirs! We always have shirts made. The Assistant Manager is awesome and makes us feel so welcome!

Stopped in here on the way off the island for souvenirs. It was clean and organized. The staff was friendly and knowledgeable and helped us get what we wanted. Prices were reasonable and selection was good.