Leon's Quality Cuts LLC

+1 585-295-3357

411 Chili Ave, Rochester, NY 14611 United States of America

Open Today: -

Quick Facts About Leon's Quality Cuts LLC

Leon's Quality Cuts LLC has several strengths based on the comments.

Firstly, Leon's experience of 26 years in the industry is a significant strength. This indicates that he has built up a wealth of knowledge and skills over the years, which is crucial for a successful barber. Customers appreciate his expertise and dependability.

Secondly, the friendly and welcoming atmosphere of the shop is highly praised. This creates a positive experience for customers and encourages repeat business. A great vibe and friendly conversation make the salon a comfortable and enjoyable place to be.

Thirdly, affordability is highlighted as a strength. The comment mentions that the prices are super affordable and would recommend it to anyone, particularly college-aged individuals. This affordability makes Leon's Quality Cuts LLC more accessible to a wider range of customers and attracts those who may be price-conscious.

Another strength of Leon's Quality Cuts LLC is the quick and efficient service. One customer mentions being in and out of the shop in less than 20 minutes. This efficiency is a desirable trait, as it shows respect for the customer's time and ensures a smooth experience.

Additionally, Leon's willingness to accommodate walk-in customers, even though he primarily operates by appointment, demonstrates flexibility and a commitment to customer satisfaction. This willingness to go above and beyond helps build customer loyalty and shows that Leon is willing to make exceptions for the sake of his clients.

Furthermore, Leon's ability to fulfill customers' specific haircut requirements is mentioned as a strength. This indicates that he pays attention to detail and listens to his customers' needs, ensuring they leave the shop as happy customers. This level of personalized service is highly valued and appreciated.

Another strength is Leon's professionalism and reliability. One customer mentions their satisfaction with Leon's work, and they already have their next appointment set. This shows that Leon consistently delivers high-quality haircuts and builds trustworthy relationships with his customers.

Despite receiving mostly positive comments, there are a few weaknesses mentioned.

One customer had a negative experience with a different barber at the shop, Cedric. The customer described their haircut as far from what they asked for, mentioning uneven lengths and a lack of experience with different hair types. This highlights a potential weakness in the shop where not all barbers may have the same level of skill or experience as Leon. Ensuring consistent quality among all barbers in the shop is a challenge that Leon's Quality Cuts LLC should address.

Another weakness mentioned is a lack of accountability by the shop. The customer who had a poor haircut experience mentioned being refused a refund and being ghosted when they sought a resolution. This lack of customer service and dissatisfaction handling reflects poorly on the shop and may lead to negative word-of-mouth.

In conclusion, Leon's Quality Cuts LLC has several strengths. These include Leon's 26 years of experience, the friendly atmosphere, affordability, quick service, flexibility with walk-ins, attention to customer requirements, and professionalism. However, weaknesses were also noted, such as inconsistency in quality among barbers and poor customer service in handling complaints. Recognizing and addressing these weaknesses will be important for the continued success and growth of Leon's Quality Cuts LLC.

Best TL Reviews

Leon’s is a great shop. Leon runs the place alone, but is lookin to fill chairs. He’s also been cutting for 26 years. Leon is super friendly and most importantly great at what he does. While I was here helped local kids of the community lookin for a couple dollars by making him wipe down the counters for him. The vibe is great in the shop and Leon is great to talk to if you strike up a conversation while getting a cut.

Prices are super affordable and would recommend it to anyone in the college age or in general.

Didn’t receive a haircut from Leon but from the other guy in there Cedric. The atmosphere was great and kind and I can’t speak on the owner’s ability. My haircut was far from what I asked and completely uneven lengths, as he did not seem to have experience with different types of hair and was not honest about that. When confronted after I returned home and got a closer look I was refused a refund and ghosted.

Good service in n out less then 20 min very clean shop n a good Barber that know what he doing

I walked into Leon’s shop yesterday without an appointment, knowing that it’s not a good thing to do these days. Leon said they normally go by appointments but he was willing to take care of me anyway, as I was coming in from out of town and desperate for a professional cut for my Madison High School Reunion. Customer service was excellent, great conversation and I was totally satisfied and made sure I saved Leon’s number in my phone for my next visit home to the Big Roc!

Best shop in Rochester valid cut good service and everything if u want a good cut come here!!

The atmosphere in the shop was great and Leon made sure all my haircut requirements were fulfilled and I left out of there a happy customer

Great environment with even better cuts. Leon is a very skilled and experienced barber, but beyond that he's a kind and considerate person. You won't regret coming here!

Leon took good care of me. He did great work and lined me up well. I already have my next appointment set. Thank you for the hard work!