Quick Facts About I Love Nails
Strengths of I Love Nails Place:
1. Creative and skilled technicians: Multiple comments mention the skill and creativity of the nail technicians at I Love Nails. Customers appreciate the precise techniques and attention to detail, particularly in shaping and designing nails. This demonstrates that the salon has competent and talented staff members who can provide quality services.
2. Comfortable and friendly atmosphere: Many reviews highlight the comfortable and friendly atmosphere at I Love Nails. Customers feel welcomed and comfortable during their visits, which enhances their overall experience. This positive environment can contribute to customer satisfaction and loyalty.
3. High level of customer care: The comments emphasize the attentive and caring nature of the staff at I Love Nails. Customers mention feeling important and valued during their appointments, which indicates that the salon places a strong emphasis on providing excellent customer service. This can help establish positive relationships with customers and encourage repeat business.
4. Ability to address and resolve issues: Some comments mention instances where customers had issues with their nails, such as finding fungus or receiving a subpar job. However, it is worth noting that I Love Nails seemed responsive and willing to rectify the problems. This demonstrates a willingness to address customer concerns and shows a commitment to customer satisfaction.
Weaknesses of I Love Nails Place:
1. Inconsistency in the quality of service: Some comments suggest that the quality of service at I Love Nails may vary depending on the technician. While some customers had positive experiences with certain technicians, others had negative encounters with different individuals. This inconsistency in the level of service provided could be seen as a weakness since customers may not always receive the same standard of service.
2. Lack of attention to customer preferences: The nail salon received negative feedback regarding not meeting customer preferences. In one instance, a customer mentioned that the owner did not follow their requested design and instead decided to do the design she wanted. This lack of regard for customer preferences can lead to dissatisfaction and potentially deter customers from returning.
3. Issue with pricing transparency: One customer mentioned being charged extra for gel polish despite being initially informed that it was included in the service. Another customer expressed disappointment at the pricing of eyebrow services. These instances indicate a potential lack of transparency in pricing, which can erode customer trust and result in negative experiences.
4. Negative experience with specific staff members: Some customers express dissatisfaction with specific staff members, particularly noting rude behavior, short temper, or poor pedicure skills. The negative experiences with certain staff suggest a need for further training or appropriate management to ensure consistent quality service.
In conclusion, I Love Nails Place has strengths in terms of skilled technicians, a comfortable atmosphere, attentive customer care, and a willingness to address and resolve customer issues. However, weaknesses include inconsistency in service quality, lack of attention to customer preferences, pricing transparency issues, and negative experiences with specific staff members. By addressing these weaknesses and building on their strengths, I Love Nails Place can work towards providing a consistently positive and satisfactory experience for their customers.
Best TL Reviews
I went to I Love Nails on 7-2-2022 and had a set of gel nails put on. I did not like the way I Love Nails did my set, so when it was time for a fill I went to a different salon. The new place takes the polish off to find fungus under 6 of my fingernails. I knew something wasn't right while I was getting the gel nails applied at I Love Nails. The way they were done seemed different, but I just trusted the nail lady. I just wanted to let people know. You can decide for yourself.
Julie is amazing! I totally recommend her! She's sweet and creative and does an awesome job period. The atmosphere here is super comfortable and I am glad the place is as clean as it is. The pedi is nice as well here.
I love” I ❤️ Nails”… From the chill environment, to making you feel important, to the attention and care they put in whatever service they’re performing, They get 5 stars and my returning business!!! Amy did my nails and Nancy my pedicure they are both very good and satisfying!!! Don’t hesitate to try out anyone there cuz they’re all good!!!
Maaaannn I'm so in love!! Shape on point, precise technique, THE PATIENCE, this shop has amazing nail techs and the atmosphere is friendly and comfortable! My favorite shop going on a year now. I love you Julie! Danny and Ann are fabulous pedicures as well and my feet are a Project but I leave glowingly happy and beautiful every single visit.
The 2 guys are the worst for pedicures. I normally deals with Ann but unfortunately she wasn’t there.
The owner was very rude and has a short temper. She did a very fast job on my nails and looked horrible. The owner also did the design she wanted and not what I wanted. I then asked another nail tech, Ann, to do my nails and she did AMAZING. I will not be going back due to the owners attitude.
After having a horrible dip job done at another HSV salon, the girls were more than helpful with redoing my entire set. Love the french tip with the Disney princess oval shape. Thank you so so much. You guys are absolutely amazing!!
I took my mother for Mother's day to get a pedicure. Then the woman charged $20 extra for the gel after we was told it was included. Don't get your eybrow done there either bc she doesn't know how to do them. To bad for the nice girl that did my feet bc I did not leave a tip. You can buy a whole bottle of gel polish for $10. She was ripping people off on Mother's day. I was lied to & want be spending my money there anymore.
Place Pictures
I Love Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
Places
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