Quick Facts About Elena Beauty Salon
Elena Beauty Salon has a mix of positive and negative comments, which provides insight into their strengths and weaknesses.
One of the strengths mentioned repeatedly is the skill and expertise of the stylists. Both Elena and Adriana are praised for their ability to cut and style hair well. Customers appreciate their attention to detail and ability to understand their needs. This indicates that Elena Beauty Salon has talented stylists who can provide quality service to their clients.
Another strength mentioned is the speed and efficiency of the salon. Customers mention that the salon is fast and consistent, allowing them to get their hair cut quickly. This is a positive aspect as many people value efficiency and prompt service.
The affordable prices at Elena Beauty Salon are also seen as a strength. Customers appreciate the good prices and mention that they are surprisingly low. This suggests that the salon offers competitive pricing, which can be attractive to customers looking for affordable haircuts.
On the other hand, there are some weaknesses mentioned in the comments. One recurring complaint is about communication issues and poor customer service. One customer mentioned that they asked for a cleanup but ended up with 4 inches cut off, which was not what they wanted. This indicates a lack of clear communication between the customer and the stylist, leading to a negative experience. Another customer mentioned that Elena did not inform them about a mistake in their haircut and did not offer any compensation for it. This demonstrates a lack of accountability and poor customer service on the part of the salon.
There are also complaints about the cleanliness and appearance of the salon. One customer mentioned that the place was gross, while another mentioned that they did not accept electronic payments and had to use an ATM. These comments suggest that the salon may not prioritize cleanliness and convenience for their customers.
In summary, Elena Beauty Salon has strengths in terms of skilled stylists, efficient service, and affordable prices. However, they have weaknesses in terms of communication issues, poor customer service, and a less-than-ideal salon environment. These weaknesses are important areas for improvement that the salon should address in order to enhance their overall customer experience.
Best TL Reviews
Adriana does an amazing job cutting my hair and trimming.Adriana me corta el cabello y hase un buen trabajo.
My first time here .Recently moved from out of state. I the I read the reviews before coming and they were all on point. I finally have found someone I can come to on a regular basis because Elena knew exactly what I needed. She is excellent at her craft and I am happy with my haircut..
Asked for a cleanup. Got 4 inches cut off… worst experience ever. How will I go into my host work looking like a dork. Horrible experience. Place was gross. Plus not accept any electronic payment an make you use an atm…
Do not come here!!
Got a haircut here last week and thought everything went well even after waiting 40 min for a simple haircut. My hair looked fine when it was complete so I didn't ask to get a view from the back side since there was a line and we had all been waiting ro quite a while. However, when I got home, I noticed Elena had cut a whole line of hair which was obviously visible and looked pretty bad. Hair grows and I got over it, however Elena's poor judgement to not inform me or offer the haircut for free for messing it up is quite low and shameful.
No vallan a ese lugar no saben cortar el pelo le dices lo que quieres y te lo cortan a lo rústico pero bueno su precio es lo que te da ni modo
Great place. Fast and consistent.
Elennas and Elena is the best, I always leave with the best haircut at a surprisingly good price. She's fast and excellent at her job I can't be more happy.
I enjoyed my visit! Adriana listened to how I wanted my hair cut AND did an awesome job! She is also very nice!
Thank you Elena's!!!
Elena Beauty Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 08:00 AM - 08:00 PM |
|---|---|
| Tuesday | 08:00 AM - 08:00 PM |
| Wednesday | 08:00 AM - 08:00 PM |
| Thursday | 08:00 AM - 08:00 PM |
| Friday | 08:00 AM - 08:00 PM |
| Saturday | 08:00 AM - 08:00 PM |
| Sunday | 08:00 AM - 08:00 PM |
How to go there
Location
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