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Lucky Nails

+1 678-583-5544
136 Willow Ln, McDonough, GA 30253 United States of America
Open Today: 10:00 AM - 04:00 PM

Quick Facts About Lucky Nails

Lucky Nails place has received several positive comments from satisfied customers. These comments highlight some of the strengths of the nail salon, including the quality of the service, the friendly staff, the cleanliness of the salon, and the attention to detail.
One customer mentioned that their nails were perfected and they were consistently asked questions to ensure they got exactly what they wanted. This indicates that Lucky Nails place prioritizes customer satisfaction and takes the time to understand and deliver on their customers' preferences.
Another customer praised the owners, John and Kim, for their sweet and friendly personalities. They also mentioned being a long-time customer without ever leaving disappointed or mad. This suggests that John and Kim provide consistent and high-quality service, earning the loyalty and trust of their customers.
The same customer also mentioned getting their eyebrows and lashes done at Lucky Nails place and being satisfied with the results. This suggests that the salon offers a range of services beyond just nails, expanding their customer base and catering to a variety of beauty needs.
Another customer specifically mentioned the foot rub they received from John during their pedicure. They described it as the best foot rub they had ever experienced and praised the relaxing ambiance of the salon. This indicates that Lucky Nails place pays attention to the small details and strives to create a relaxing and enjoyable experience for their customers.
Another positive comment highlighted the extensive and detailed service received from the owner while getting a pedicure. The customer mentioned the owner going above and beyond and providing an exceptional customer experience. This further supports the notion that Lucky Nails place values customer satisfaction and strives to exceed expectations.
Despite these strengths, there are a few weaknesses that have been mentioned. One customer mentioned that the salon sometimes lacks enough staff, resulting in long wait times. This can be seen as a drawback for customers who value efficiency and quick service.
Additionally, one customer expressed their disappointment in the lack of communication regarding their lashes appointment. They stated that they were told the owner was too busy and couldn't do their lashes, which left them unsatisfied. This highlights a communication issue that Lucky Nails place may need to address to ensure all customers feel heard and valued.
In conclusion, Lucky Nails place has several strengths, including their quality service, friendly staff, cleanliness, attention to detail, and range of offerings beyond just nails. However, they also have a few weaknesses, such as occasional long wait times and communication issues. Overall, the positive comments outweigh the negative ones, suggesting that Lucky Nails place is generally well-regarded by their customers.


Best TL Reviews

this is my new nail place! my nails were perfected and i was consistently asked questions to make sure i got exactly what i wanted. great prices, great nails.
John and Kim are very sweet people. I been going there for 4 years and never left disappointed or mad. I always love my nails and toes when they finish. I also started getting my eyebrows and lashes done there too. PERFECT!!! always will be a customer.
John and Kim are great! I got a pedicure after work and got the best foot rub from John! Then Kim gave me a beautiful pedicure. The salon was neat and clean. I really enjoyed the ambiance during my relaxing pedicure. I will definitely be coming back here.
I'd give 10 stars if I could. I came in today (Saturday) and there were only 2 people there. The lady advised I'd have to wait 20min. I waited based off the good reviews. The guy started my feet with a nice, soft, long foot rub with intensive care Vaseline and did a leg massage. The lady (possibly the owner) finished by cutting my nails and cuticles, and performing an extensive, detailed dead skin removal. She was extremely sweet and went above and beyond with everything that she did. I'd be here all day if I noted each great thing. By far, the best customer experience I've EVER had ANYWHERE. Glad to have found my new nail salon. Thank you both so much!
I loved going to Lucky Nails for many years, but due to not enough help, the time spent there for just a pedicure could be up to two hours. Other then that, they do a great job and are very friendly.
I come here faithfully????..
99% of the time John ALWAYS do my nails, he take his time making sure it's done just the way I like it. He does such a great job!! & that 1% is when they are super busy. I always get my brows & underarms waxed here to.
Overall their great, with great prices.
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I am very disappointed in this nail shop. I came in and specifically asked for my lashes, nails, and feet to be done. First I had to wait at least 10 mins for my pedicure (no problem) once the pedicure was done they started on my nails. While I'm getting my nails done I ask about my lashes and Kim tells me she can't do my lashes because she is busy and have a appointment at 2:00p.m... I let them know I'm disappointed and would like a better explanation as to why I couldn't get my lashes done and I was told it was my problem. This is not good for business...Communication is the #1 rule
First time I have been here and had a great experience. Place was clean. Did not have to wait to get a pedicure. The employees are very nice and take a lot of time with you. My toes look awesome and feet feel great. I will be back!

Lucky Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday Closed
Tuesday 10:00 AM - 06:00 PM
Wednesday 10:00 AM - 04:00 PM
Thursday 10:00 AM - 04:00 PM
Friday 10:00 AM - 04:00 PM
Saturday 10:00 AM - 04:00 PM
Sunday 10:00 AM - 06:00 PM

How to go there

Location