EM Lash Studio ( Inside Wal Mart)

+1 615-664-4774

inside) walmart RIVERGATE, 2232 Gallatin Pike N, Madison, TN 37115 United States of America

Open Today: -

Quick Facts About EM Lash Studio ( Inside Wal Mart)

EM Lash Studio inside Walmart has a mix of positive and negative comments from customers that highlight the strengths and weaknesses of the place. By analyzing these comments, we can get a better understanding of the overall experience at EM Lash Studio.

Starting with the strengths, one customer mentions that the service provided by Rashmi, who did their lashes and eyebrows, was amazing. They appreciate her gentle technique and quick work. Another customer also mentions the wonderful customer service at the studio, noting that they have been a repeat customer and have recommended the place to others. They specifically praise the beauty and quality of the lashes and the perfection of the eyebrow wax and tint. Another positive comment highlights the professionalism and politeness of Rashmi, describing her as thorough and someone to highly recommend.

Based on these positive comments, it can be concluded that some of the strengths of EM Lash Studio include skilled technicians who provide quick and gentle service, excellent customer service with a focus on customer satisfaction, and the use of quality products for lashes and brow services. The politeness and professionalism of the staff are also mentioned as strengths.

Moving on to the weaknesses, there are a few comments that highlight areas of improvement for EM Lash Studio. One customer complains about the lack of evenness in their eyebrows after threading. They mention that one brow was thinned out more than the other, which the technician tried to cover up by offering a brow fill. This indicates a lack of skill and attention to detail on the part of the technician. Another customer expresses frustration with the durability of the lash extensions, stating that they fell off after a few days. They also criticize the unprofessional response of the technician when confronted about the issue. Additionally, one customer mentions a lack of friendliness and welcoming attitude from the technician during their visit. They were disappointed with the results and had to clean up stray hairs themselves at home.

Based on these negative comments, it can be concluded that some of the weaknesses of EM Lash Studio include inconsistencies in the quality of service, a lack of attention to detail, and unprofessional responses to customer complaints. There also seems to be a lack of friendliness and welcoming attitude from some of the technicians.

To summarize, EM Lash Studio inside Walmart has some strengths such as skilled technicians, quick service, excellent customer service, and the use of quality products. However, the studio also has some weaknesses including inconsistencies in the quality of service, a lack of attention to detail, unprofessional responses to complaints, and a lack of friendliness from some of the technicians. These weaknesses should be addressed in order to improve the overall customer experience at EM Lash Studio.

Best TL Reviews

I chose to have my eyebrows and chin threaded. She had completed my services in about 5 minutes. I told her my brows were not even. She said that’s because one was darker than the other. I still had hair on my chin. She quickly went back over it and told me it was like that because I had been using a razor. But what really bothered me, is that I asked what it would cost before she started. She looked at my chin and said $25 because I had hair on my cheeks. I thought there was a set price. I won’t be returning!!!

This place is amazing. I was greeted right as soon as I walked up, and Rashmi the woman who done my lashes and eyebrows was amazing!!!! She was so gentle and she did it really quick. I will definitely be back

Wonderful customer service! I have been a repeat customer and have sent many more! Lashes are beautiful and eyebrow wax and tint is perfect! Ei have even brought my teen!

Very nice lady she so respectful and makes you feel so comfortable being there I will forever come to her she’s amazing keep up the good work your doing great

This lady just cannot do lashes! So pretty once she’s done but sadly they only last a few day before they’re falling off! Find someone else ladies she’s unprofessional when you tell her about it. It’s Saturday and I got my lashes done Wednesday morning and they’re all off my eyes now! I’m getting my money back from my bank asap!

Not best experience . Tech was not friendly or welcoming. I requested she keep my brows fuller basically clean them up. She over threaded one side and tried to cover her self by offer a brow fill because she knew she thinned one brow out more than the other. My brows were very full and the tech tried to say one side was thinner than the other. That was a lie both brows were full, she over threaded. I declined the service and she was basically done with me. Did not check her work as I had to go home and clean up stray hairs from my brow myself and also no cooling gel or anything. After I decline the fill it was basically over. I was referred by a friend. I only wish I would have received the service she bragged about, because my experience lacking.

Rashmi did a wonderful job getting me in and out in 20 minutes as my party shipped. She was thorough and explained how she does her services. Highly

recommend the brow and eyelash extension's.

Great service EVERYTIME and I love Rashmi she is professional, polite and thorough.