MANE AVENUE

+1 502-969-6577

4801 Outer Loop, Louisville, KY 40219 United States of America

Open Today: -

Quick Facts About MANE AVENUE

Mane Avenue is a hair salon and barbershop that has received both positive and negative reviews from customers. In order to evaluate the strengths and weaknesses of the place, let's consider the comments provided.

Starting with the strengths, multiple customers mention that they enjoy getting their hair cut and beard trimmed at Mane Avenue. They praise the skills of their barber, emphasizing that they are top-notch. This indicates that the barbers at Mane Avenue have the expertise and ability to provide high-quality haircuts and grooming services.

Another strength highlighted by customers is the ease of scheduling appointments. They mention that scheduling is made easy, which implies that Mane Avenue has efficient systems in place for managing appointments, allowing customers to book at their convenience. This is important because it helps in providing a smooth and organized experience for customers.

The atmosphere of Mane Avenue is also positively commented on. Customers mention that the atmosphere is comfortable and relaxing. This suggests that the salon has created a welcoming environment for customers, promoting a sense of ease and enjoyment during their visit. A comfortable atmosphere can contribute to a positive overall experience for customers.

Additionally, one customer commends Mane Avenue for their barber's friendliness and patience, especially when working with children. The customer mentions that Daniel is great with their sons, ages 3 and 8, and delivers excellent haircuts. This highlights the ability of Mane Avenue's barbers to handle different hair types and cater to the individual needs of their customers.

Moving on to the weaknesses, one customer raises a concern about the decrease in the number of barbers at Mane Avenue. They mention that there used to be more barbers and a wait time, but now only a few people are seated inside the salon. This indicates a potential decline in business, which raises questions about the quality of service or the perception of value among customers.

Another customer expresses disappointment with their haircut on their 6-year-old son. They mention that although the fade was good, too much hair was cut from the top, resulting in a buzz cut appearance. This suggests a lack of attention to detail or miscommunication between the customer and the barber.

In another negative comment, a customer expresses dissatisfaction with the appointment system. They mention that Mane Avenue only takes appointments and expects customers to wait despite having scheduled appointments. This implies that the management of appointments might be a weakness, leading to customer frustration and longer waiting times.

Additionally, there is a comment regarding a customer's experience of not having their appointment honored and feeling that they were lied to. This suggests a lack of professionalism and possibly poor communication between the staff and the customer.

Lastly, a customer implies that they experienced discrimination based on race at Mane Avenue. They felt that the barbers were not attentive and made inappropriate remarks. This indicates a potential weakness in inclusivity and customer service.

In conclusion, Mane Avenue has several strengths, including skilled barbers, ease of scheduling, and a comfortable atmosphere. However, there are weaknesses such as a decline in the number of barbers, potential miscommunication or lack of attention to detail during haircuts, issues with the appointment system, and allegations of discrimination. Addressing these weaknesses would be crucial for Mane Avenue to improve its customer experience and regain lost business.

Best TL Reviews

I truly enjoy getting my hair cut & beard trimmed at Mane Avenue. My barber is top notch. Scheduling s made easy. And the atmosphere is comfortable & relaxing. Keep up the great work! Hat is off to the owner and each barber!

Haven't been there forever. Only seem to have 3 or 4 barbers anymore. Tyler's the only one left since they opened. Used to be busy & have a wait. Now only a few people are seated inside. Seems Mane Avenue is dead, like the rest of J Mall. Too expensive & looks like they've lost a lot of business

Daniel is great with both of my sons who are 3 & 8. He is always so friendly and so patient with both of them. Their haircuts always look amazing. He also works with getting them both in together back to back which helps out a lot. And my eight-year-old loves the designs he does on the side of his head.

Not bad haircut sented 6yra old son to get his hair faded and alittle on top but took alot on top look like a buzz cut but the fade was not bad but the tip got hacked off. Oh well it will grow back in at least 3months to were it needs to be. Friendly barbers I would recommend there service but emphasize on the top of head more clearly lol!

I was in a pinch and was nervous about letting any barber on my sons head. To my pleasant surprise this shop is extremely professional, courteous and extremely mindful of time. Master barber Gregg was up for the task and cut my sons hair with precision! I will be back without hesitation! Do not be hesitant about using this shop! They provide excellent customer service!

The whole operation is garbage don’t try to be a walk in because they only take appointments. Then have the nerve to tell you to sit and wait and your next up when someone comes available lol. Hour later you are still waiting while barbers are just standing around talking about I have an appointment coming. Bro get this money that’s in your face I don’t recommend to any one unless it’s your last choice!

(Edit the deposit was NOT deducted) Paid deposit for appointment, did not honor appointment time. No forewarning. He offered to schedule 2 hours later, I declined.

The barber also replied via Booksy saying I lied about the situation and a different barber offered to cut my hair. Also mentioned "what was I supposed to do, push my client out the chair?"

The professional stylist wouldn't over book and would cancel in advance. I didn't need a discount and preferred not to waste the trip to the mall

We booked and ALSO CALLED TO VERIFY IN ADVANCE. It was same day confirmation, but we called and verified with him.

Wanted to update this review after the barber's reply on the other site.

Definitely not ever going bk are 1st time and last man who cut my sons hair did a really bad job did his lineup very bad but the man before him the barber sure took his time to make sure everything was right it seems to me from what I saw it’s more of a race preference. u got to be what they like in order for them to really care. They should treat n cut hair equal everybody’s money is the same..... also when we walked in know one said anything and 2 guys were just staring and saying slick remarks it was like they really was not trying to cut my sons hair they should of just straight up told me I would of not wasted my money