U.S.A NAILS

+1 907-488-8099

301 N Santa Claus Ln, North Pole, AK 99705 United States of America

Open Today: -

Quick Facts About U.S.A NAILS

U.S.A NAILS has several strengths based on the comments provided. Firstly, the owner goes above and beyond to take care of their customers. This shows a strong commitment to customer satisfaction and creating a positive experience. The establishment is also consistently clean, ensuring a hygienic environment for customers. This attention to cleanliness and sanitation is a significant strength in the nail salon industry.

Furthermore, U.S.A NAILS is praised for its technicians and their processes in providing services. The technicians are described as skilled and talented, producing beautiful nails. The older gentleman who did the nails is specifically mentioned as being sweet and kind, indicating that the staff not only possess technical expertise but also have a friendly and welcoming demeanor. The salon is described as big and pretty, adding to the overall positive experience for customers.

Another strength of U.S.A NAILS is its ability to accommodate same-day appointments. This is particularly helpful for individuals who need immediate service. The fact that they were able to schedule a same-day appointment and provide a good pedicure without rushing the customer suggests strong efficiency and organization within the salon.

Additionally, U.S.A NAILS receives praise for its customer service. Customers mention that the salon provides amazing customer service, making them feel valued and appreciated. The technicians are described as genuinely happy and friendly, which sets this salon apart from others that treat customers like numbers. This personalized attention and friendly atmosphere contribute to the overall positive experience.

Affordability is also highlighted as a strength of U.S.A NAILS. Customers mention that the salon offers fair pricing, making it an accessible choice for individuals who are conscious of their budget. The fact that the salon is described as nice and affordable indicates that customers can receive quality services without breaking the bank.

Despite the positive comments, there are also some weaknesses mentioned about U.S.A NAILS. One customer had a negative experience where the technician was rude and short, leading them to leave and go to another salon. This indicates a lack of consistent customer service and suggests that not all technicians in the salon possess the same level of friendliness and professionalism.

In another comment, a customer expresses dissatisfaction with the quality of work and the price. The customer had to wait for a long time before being able to receive the service, and the result was not up to their expectations. The file was excessively used on the natural nail, leading to potential discomfort during removal. The nail technician also did not fulfill the customer's desired nail shape and the paint application was sloppy and uneven. Furthermore, the customer expected more services, such as a manicure or cuticle treatment, but did not receive them despite the high price paid. This comment highlights issues with the quality of the service, lack of attention to detail, and a disconnect between the customer's expectations and the actual service provided.

Another customer experienced difficulty in making an appointment due to the salon's busy phone line. This suggests a weakness in the salon's communication system, potentially leading to frustration and inconvenience for customers.

In conclusion, U.S.A NAILS has several strengths, including the owner's commitment to customer satisfaction, a clean establishment, consistent technicians, same-day appointments, friendly and skilled staff, a big and pretty salon, and affordability. However, there are weaknesses noted, such as inconsistent customer service, issues with the quality of work, difficulties in making appointments, and a discrepancy between customer expectations and the service received. Overall, while U.S.A NAILS has notable strengths, it is important for the salon to address these weaknesses to ensure a consistently positive experience for all customers.

Best TL Reviews

The owner goes above and beyond to take care of you. Not only is it a clean establishment but it is also consistent with the technicians and their processes to doing the services! I am always satisfied when leaving

Recently moved to town, been needing a pedicure asap. I called around this was the first place to get me a same day appointment. I got a good pedicure and did not feel rushed. Also, they were very sweet to my daughter who just got her nails painted.

Best nail salon I've ever been to. The technicians are genuinely happy you're there, very friendly and smiley, not like the salons that treat you like a number and barely smile. My nails came out beautifully and the older gentleman who did them was so sweet and kind. He's very talented. The lady that was at the register was the same. And the salon is big and very pretty. Highly recommend.

Just tried this place for the second time and they're amazing with fair pricing for around here. They provide amazing customer service, and I've been very pleased with my experience so far. Will definitely go back.

I have been going here for years. They do perfect eyebrows and amazing pedicures. I've never had my nails done. The trick is to go early on a weekday. They are very nice and affordable. The owner is the sweetest lady ever!

Was trying to get my gel nails redone and I went in and she was very rude and short with me , so I left and went to a different place!!!! If I had a choice I would but zero stars!

I only went once and I wont be back. The quality of work is not worth their price in my opinion. Went in for full set, there was no one waiting, I was told a 30 min wait. Okay. An hour 15 min later I am finally able to sit. Smaller collection of gel color than I am used to. The nail tech went pretty crazy on the file on my natural nail to where I know it is going to hurt to have these removed. It was unnecessary, I had no polish or any product on my fingers. Havnt had acrylics for months. Had to have corrections on length more than once, they did not match and one was completely crooked. I originally wanted almond shape, but my tech did not understand and I got square. Asked to have them fix it and eventually just gave up and asked for just squoval. Paint application was sloppy and uneven. Did not cover entire nail and had to ask for another coat but it still was not fully covered. I also paid 55 for just a set.did not include a manicure, my cuticals were not pushed or trimmed or anything, not even a soak or lotion. Over all not pleased. I dont like having to micromanage when getting my nails done.

My experience was not a good one. I couldn't make an appointment because their phone line was busy every time I tried calling between 10am-1pm.

When I arrived, they said 30 minute wait and it ended up being an hour before they started my pedicure.

The lady who gave me the pedicure handled my feet roughly and after she scrapped under my nails and I said "ouch!"...she kept doing the same thing.

It took an hour and 15 minutes to get a simple pedicure.

I will not be returning.