Quick Facts About Beauty Concepts Salon & Spa
Strengths:
1. Affordable prices: Many customers mentioned that Beauty Concepts Salon & Spa offers reasonable prices for their services, making it accessible to a wide range of people.
2. Efficient service: Several customers noted that they were pleased with the speed and efficiency of the salon. They appreciated that they were able to get their services done promptly without feeling rushed.
3. Welcoming and pleasant staff: Multiple individuals mentioned that the staff at Beauty Concepts Salon & Spa were friendly, welcoming, and created a pleasant atmosphere. This positive customer service contributed to a satisfying experience for many.
4. Skilled eyebrow threading: The owner, Gita, received numerous compliments on her eyebrow threading skills. Customers praised the quality of her work and found her services to be highly satisfactory.
5. Squeezed in without an appointment: One customer mentioned that the owner was accommodating and managed to fit them in for a service even though they did not have an appointment. This flexibility suggests that the salon aims to provide a convenient experience for their customers.
Weaknesses:
1. Old nail polish: A customer reported that the nail polish used during their visit seemed old and smudged easily. This suggests that the salon may need to update their nail polish inventory to avoid unsatisfactory results for customers.
2. Unprofessional behavior: One customer felt that their nail technician was not professional and engaged in inappropriate conversation, including asking about their income. This behavior made the customer uncomfortable and could deter them from returning to the salon.
3. Refusal of services for males: A couple wanted to enjoy a spa day together but were informed that the salon did not provide services for males. This policy was perceived as discriminatory, and the customers expressed their disappointment in the salon's refusal to accommodate them.
4. Haircut mistake and denial: A customer had a negative experience with their haircut, stating that the stylist made a mistake but was unwilling to accept it. This lack of accountability may affect the customer's trust and satisfaction with the salon.
5. Lack of expertise in eyebrow shaping: Another customer expressed dissatisfaction with the quality of their eyebrow shaping service. They felt that the esthetician lacked the necessary skills and training to deliver satisfactory results.
In conclusion, Beauty Concepts Salon & Spa has strengths in affordable pricing, efficient service, friendly staff, skilled eyebrow threading, and flexibility with appointments. However, the salon faces weaknesses regarding old nail polish, unprofessional behavior, a discriminatory refusal of services for males, a lack of accountability with haircut mistakes, and inadequate expertise in eyebrow shaping. Addressing these weaknesses will be crucial for the salon to improve customer satisfaction and maintain a positive reputation.
Best TL Reviews
I used a Groupon. I think the nail polish is really old as when I got home the big toe on both feet are smear. Also, I felt she was not very professional. As she left me and went into another room and left me sitting for about 20 min while she talked to a friend that came into the salon as I was there. We also did some superficial chat and when she asked me about my work she also asked me how much I made and that made me feel very uncomfortable. It's just not a question you ask somebody. I will not be using the service again.
Miji did a beautiful job on my mani pedi! Very affordable and she had the perfect pace!! With a 3PM appointment, I was done and writing this review by 4:10 PM! I didn’t feel rushed at all, but wasn’t stuck here for hours either. I really appreciated being able to come in and be her only appointment! The staff was very pleasant!Very pleased.
This salon is fabulous! Owner Gita is very welcoming and does incredible eye brow threading at a reasonable price. Also, very highly recommend stylist Angela for haircut and color!
Very very good experience 1st time visit to this place I was late but still waiting for me give me full service that I need it and ofc the result,s are best never had any where before from now on only Beauty Concepts Salon will b in my list. For beauty service I need.
Thank you Beauty Concepts
My husband wanted to plan a special spa day for us to enjoy together for my birthday this year and he found this place through groupon. When we went in and asked about pedicure, manicure, and facial services. Then lady stated that her nor anyone in the establishment would do services for males. She stated the reason being they weren't trained for it? I googled afterwards about what the difference between doing nail or facial service on a male vs female would be and found nothing about specific training and that apparently men being rudely refused salon services like this is not uncommon. All I have to say is this is 2022 do better.
Went there without an appointment, yet the owner was kind enough to squeeze me in. Had a great experience. My skin looked bright and my nails, feet and hands looked fabulous. Would come again…
Lady just messaged up my hair and she was not even ready to accept her mistake.plz don't go for hai cut
The person who did my eyebrows does not have an idea of what she is doing. I paid 9$ for just spoiling my eyebrows. She needs more training
Place Pictures
Beauty Concepts Salon & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | Closed |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 07:00 PM |
How to go there
Location
Places
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