Quick Facts About Grand Nail Spa
Grand Nail Spa has received overwhelmingly positive reviews, indicating several strengths that make it a popular choice for customers. Some of these strengths include their excellent nail technicians, friendly staff, attention to detail, wide selection of colors and designs, and soothing and clean atmosphere. However, there are also a few weaknesses that have been mentioned, such as inconsistent experiences with different technicians and issues with nail quality and service. Let's explore these strengths and weaknesses in more detail.
One of the main strengths of Grand Nail Spa is the skill and expertise of their nail technicians. Multiple customers have praised their nail technicians, such as Kelly, Lily, Michelle, and Henry, for doing an amazing job on their nails. They mention that their nails look beautiful, the shape is natural, and the length is perfect. These positive experiences highlight the professionalism and talent of the nail technicians at this salon.
Another strength of Grand Nail Spa is the friendly and helpful staff. Several customers have mentioned that the staff is welcoming, friendly, and always willing to accommodate their requests. This positive customer service experience creates a pleasant environment for customers and contributes to their overall satisfaction.
The wide selection of colors and designs is another strength of Grand Nail Spa. Customers appreciate the range of options available to them, allowing them to get creative and choose designs that suit their preferences and styles. This variety helps meet the diverse needs and tastes of the customers.
The soothing and clean atmosphere is also a strength of Grand Nail Spa. Customers mention feeling relaxed and comfortable during their visit. The cleanliness of the salon adds to the overall positive experience, as it reflects good hygiene practices and attention to sanitation.
In regard to weaknesses, some customers have mentioned inconsistent experiences with different technicians. While certain technicians, like Kelly, Lily, Michelle, and Henry, have been highly praised, others have had negative experiences with different technicians. This inconsistency in quality suggests that there may be a variation in skill and expertise among the nail technicians at Grand Nail Spa.
There have also been a few negative comments regarding nail quality and service. One customer mentioned that their nails turned out "awful" with smudged polish and one nail that was sideways. Another customer mentioned that they were not happy with their gel nails and that the technician refused to fix the issue. These negative experiences highlight a weakness in terms of quality control and customer satisfaction. These incidents may be isolated occurrences, but they are worth considering when evaluating the strengths and weaknesses of Grand Nail Spa.
Overall, Grand Nail Spa has several strengths, including talented nail technicians, friendly staff, attention to detail, a wide selection of colors and designs, and a soothing and clean atmosphere. These strengths contribute to the positive experiences of many customers at this salon. However, there are a few weaknesses, such as inconsistent experiences with different technicians and issues with nail quality and service. Addressing these weaknesses would further enhance the overall customer experience and reputation of Grand Nail Spa.
Best TL Reviews
My go to nail salon. I don't get my nails done often but if I have an event or just want to pamper myself I know Grand Nail Spa will do an amazing job. This time I did ombre dip and love love love it! Kelly made them beautiful and the shape is natural and not bulky. I'll be back!
Today, I went in to get dip powder. This was my first time ever going to Grand Nail Spa and let me just say they did not disappoint at all! Lily took her time and was very careful when doing the dip powder. She was so nice and friendly! I am so happy with my nails!! No one has ever done my dip nails so beautifully! I will definitely be coming back in the near future. Thank you so much Lily❤️
Great experience here! Got a full set of gel nails & they did a great job! I like them short & they did a perfect length & shaped them well. I’ll definitely be back!
Grand Nail spa is wonderful. I truly love going here. Everyone is friendly and very helpful. I am usually pretty difficult when it comes to my nails. The last set I had that they did for me was 10 different colors. They do an amazing job. I would highly recommend Grand Nail Spa to anyone.
honestly I’ve been here a couple times and both experiences weren’t great. most recent time i just got my nails done a few days ago and there awful. I got gel and didn’t ask for it they told me they couldn’t do a French tip without the gel. and the guy who did it just kept smearing the black nail polish with the top coat. was really impatient and rushing himself and he did awful and one of my nails is sideways and he refused to fix it . he told me it was fine when it wasn’t . Don’t recommend them for acrylic tbh .
Michelle and Henry are the best! I definitely recommend booking appointments with them, they are both so meticulous each time I’m there. My mom and I will never book with anyone else!
I moved to Land O Lakes about a year and a half ago and tried out all the nail places in our area. I FINALLY found Grand Nail Spa and I'm absolutely in love with them! Kelly is not only an amazing/professional manager, but a talented nail tech. Kelly is able to create all the nail design challenges I approach her with. My nails always look great and they last! She never rushes and pays close attention to detail. They have every color imaginable and keep up with current nail trends. I'm super picky with my pedicures as well. Any of their nail techs do a great job on my toes! OH the foot massages.. sooooo good. In regards to the salon's atmosphere, it's soothing and clean.
Love the experience here! I’ve been a loyal customer of the owner for more than one year. She is super nice and always try to fulfill any of my requests.
Definitely see myself coming back every time I need to get a new set????
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Grand Nail Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
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Wi-Fi
Planning
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Appointments recommended
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
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| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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