Love My Nails

+1 716-444-2601

9540 Transit Rd Suite 102, East Amherst, NY 14051 United States of America

Open Today: -

Quick Facts About Love My Nails

Love My Nails place has several strengths based on the comments provided. Firstly, customers rave about the natural look of their nails, indicating that the salon is skilled at achieving a realistic and polished result. This is a significant strength as it shows the technicians' attention to detail and ability to create beautiful nails that customers are proud of.

Secondly, the customer service at Love My Nails place is highly praised. Many customers mention the friendly and welcoming atmosphere, creating a positive experience for them. In particular, Kim, the owner, is highlighted for her exceptional service and willingness to accommodate customers, even staying late to ensure perfection. This demonstrates a dedication to customer satisfaction and going above and beyond to meet their needs.

Additionally, the salon is described as conveniently located, making it easily accessible for customers. This is a strength as it allows customers to visit without much hassle, attracting a larger clientele. Accessibility is an essential element for businesses, and Love My Nails place seems to have capitalized on this.

Moreover, Love My Nails place is commended for its nail designs and customization options. The salon is seen as able to accommodate specific requests, indicated by a customer's satisfaction with their strawberry nail design. This versatility showcases the technicians' talent in creating unique and visually appealing nail art, catering to different tastes and preferences.

Furthermore, the quality of the products used at Love My Nails place is highlighted positively. A customer mentions that their dip and gel manicure lasted six weeks, which is impressive compared to experiences of nails breaking off the next day. This indicates that the salon uses high-quality products that ensure durability and longevity, enhancing customer satisfaction and value for money.

On the other hand, there are some weaknesses that can be identified from the comments. One customer mentions that their regular polish manicure did not last a day and resulted in broken nails. This suggests that the application or quality of regular polish may not be as satisfactory as other services offered by the salon. This weakness can be detrimental to the reputation of Love My Nails place and may deter potential customers who are seeking long-lasting results.

Another weakness is the miscommunication experienced by a customer regarding the service they wanted and the pricing. The customer expected a fill with acrylic and redressed their preference several times. However, they were charged for a fill with French polish, which was not what they wanted. This indicates a breakdown in communication between the customer and the technician, resulting in a misunderstanding that led to dissatisfaction. Improved communication and understanding of customer preferences are necessary to avoid such issues in the future.

In conclusion, Love My Nails place has several strengths that contribute to its positive reputation. The salon excels in achieving natural-looking nails, offers excellent customer service, and is conveniently located. They are highly skilled in nail design and customization, and use high-quality products that ensure long-lasting results. However, there are weaknesses regarding the longevity of regular polish and miscommunication regarding service preferences and pricing. Addressing these weaknesses will further enhance the salon's reputation and customer satisfaction.

Best TL Reviews

Nails look so natural. Really love ❤️ my nails. Kim is terrific, wouldn’t go anywhere else ????. You can go for a month without getting your acrylic nails done and they still look amazing. I’ve never had more complaints ❤️

I needed my nails done for my birthday (got too busy and forgot to make an appointment ????) but Kim made time for me and stayed late taking her time to get everything just right. Lee also fixed my pedicure that another tech at a different salon kinda messed up so I'm very grateful! Thank you ladies! I recommend and I will be back!

~* I came in for a very specific nail design & got it! Who doesn’t love strawberries? ????

I was able to get a last minute appointment on a Sunday! It was My first visit & I will be returning for all My nail needs! Beautiful work!

The salon is very conveniently located for me when I visit the Northtowns. I walked in without an appointment for a regular manicure, no gel, no acrylic. My nails were unpolished, but several had some small areas of residual gel base that needed to be removed from a quite old gel manicure at another salon. A grinding tool was used to remove it, rather than wrapping acetone-soaked cotton balls on my fingertips like I’ve seen done elsewhere. I’m blaming too much grinding for making 2 of my nails so thin and soft that they bent easily. I was careful, but both nails had broken by the next day. I paid $50 for this regular polish manicure (including $10 for 2 small decorative stickers!) and it didn’t last a day. Also, My granddaughter asked why there were bumps on my nails (uneven layers of polish). Very nice people and convenient location, but don’t think I’ll go back.

I went in for the first time, girl that runs it is very sweet! I had the man who didn’t speak much English. I wanted a fill with French. He said, Gel? I said no, acrylic. He held up a nail polish, white and said Gel? I pointed to polish and said white. When I left, I was charged $70 for a fill with French nail polish? She said, oh, it will last longer! I never had an Issue with polish not lasting by the time I need a fill again. I will not be back.

Kim and her team do a wonderful job! I’ve gone to them 3 times now and I’ve had a positive experience each time. I got a dip & gel manicure and they lasted six weeks! I’ve gone to salons where my nails broke off the next day, so I’m quite pleased with the quality of the products that this salon uses. It is very clean inside and everyone is super nice and welcoming. Highly recommend!

I love Love My Nails! It’ll be my year anniversary of when I started going here in April! ???? To be honest, I was a “get a pedicure once MAYBE twice a year” person (didn’t get my nails done since my WEDDING 8 years ago); HOWEVER, Kim got me HOOKED & now I go every 3 weeks for my nails (tips -as needed-, dip, and gel) and I get a spa pedi about once every 2 months. I stopped getting my hair done to save money, but now I get my nails done! ???? SO worth it tho! I definitely recommend trying this place out! You will be hooked too! I guarantee it!! ????

My mother and I came in for pedicures and absolutely loved it. Very clean, modern and spacious. The service was quick, efficient and very friendly. The color selection is amazing! Kim and her staff did an amazing job and my mother and I will be absolutely be coming back.