Lucky Nails & Spa

+1 559-276-8980

3140 W Shaw Ave # 103, Fresno, CA 93711 United States of America

Open Today: -

Quick Facts About Lucky Nails & Spa

Strengths:

1. Reasonable pricing: The first comment mentions that the pricing at Lucky Nails & Spa is reasonable, which can be a strength for attracting customers who are looking for affordable services.

2. Excellent service: The first comment also states that the service at Lucky Nails & Spa is very good. This indicates that the staff is skilled and provides high-quality services, which can contribute to customer satisfaction and loyalty.

3. Clean environment: The first and fifth comments mention that the environment at Lucky Nails & Spa is clean. This is a positive attribute as it creates a pleasant and hygienic atmosphere for customers.

4. Thorough service: The first comment specifically praises Julie for being extremely thorough in providing a pedicure. This attention to detail can be a strength of the salon and contribute to customer satisfaction.

5. Friendly and welcoming staff: The first and fourth comments mention that the staff at Lucky Nails & Spa is friendly and welcoming. This creates a positive atmosphere for customers and can make them feel comfortable and valued.

6. Skilled technicians: The second comment mentions that the nails are always perfect when leaving Lucky Nails & Spa, indicating that the technicians have good skills and deliver satisfactory results.

Weaknesses:

1. Inadequate attention to lifting acrylic: The second comment mentions that the technicians at Lucky Nails & Spa do not notice when the acrylic nails are lifting and just fill over them instead of removing the lifted acrylic. This lack of attention to detail can result in subpar nail treatments and potentially lead to issues like nail fungus.

2. Higher prices compared to competitors: The second comment also criticizes the prices at Lucky Nails & Spa, stating that they are higher than average and additional charges are added for certain services like gel. This can be a weakness as customers may choose other salons that offer similar services at lower prices.

3. Unprofessional and disrespectful owner: The third and sixth comments describe the owner of Lucky Nails & Spa as rude, disrespectful, and unprofessional. This is a major weakness as it can deter potential customers and create a negative reputation for the salon.

4. Poor quality of work: The third comment states that the nails done at Lucky Nails & Spa looked like cheap nails and broke the next day. This suggests that the quality of work may not consistently meet the expectations of customers, leading to dissatisfaction.

5. Lack of attention to detail in nail polish application: The fourth comment mentions that the nail polish started to chip and rub off after only a week, indicating that the technicians may not be applying the polish properly or using appropriate products. This can be a weakness as customers expect their nail polish to last.

6. Inconsistent nail paint quality: The seventh comment mentions that the nail paint rubbed off just a few hours after getting a manicure. This inconsistency in the quality of the products used can be a weakness and result in dissatisfaction among customers.

In conclusion, Lucky Nails & Spa has strengths such as reasonable pricing, excellent service, clean environment, thorough service, and friendly staff. However, it also has weaknesses including inadequate attention to lifting acrylic, higher prices compared to competitors, an unprofessional owner, poor quality of work, lack of attention to detail in nail polish application, and inconsistent nail paint quality. It is important for the salon to address these weaknesses in order to improve customer satisfaction and establish a positive reputation.

Best TL Reviews

Tried a new place in town. Pricing is reasonable, service is very good, clean environment. This was the BEST pedicure I’ve ever had in my life the massage alone was about 30-45 min long which was wayyyy longer than any massage I’ve ever had at any salon while getting a pedicure.The staff was very friendly and welcoming. Julie took her time and was extremely thorough. I was very pleased with their service and recommend Julie 10/10.

I love the work here, my nails are always perfect when I leave this place. However, the price isn’t worth it. Every time I get a fill they don’t notice the lifting taking place on my nails and just fill over.. instead of removing the lifted acrylic .

this is now the second time I have removed my nails and I have nail fungus because of water getting trapped underneath the acrylic. I don’t have this issue with other places I’ve gone.

Also, their prices are not average . They had $13 on top of their regular pedi prices for gel.

Worst experience of my life . Please don’t go there unless you want to get bullied by the owner. I got a set done the nail broke the next day, the nails were so thin they looked like box nails you buy at Walmart. Super over priced for what I paid. I went the following day the owner would not let me talk was being extremely rude and yelling plus walking way when I tried to speak. I never experienced such unprofessional and disrespectful situation. Not only did he disrespect me but also allowed a “Karen” to disrespect me as well until I had to walk out in the verge of tears this place does not deserve one star. You’re better off going to Walmart and buying the press ones, not worth getting yelled at. The owner needs to be more educated and learn how to treat costumers with respect. Best of luck to whoever is brave enough to to go!

I love coming here since it was recommended when I first moved this way. Always clean and friendly. I asked for a Halloween set and John (could be Xiong) killed it. Happy Halloween! ????

Be aware of a Rude Ignorant Overbearing Uncomfortable “Owner” he’s Narcissistic and totally inappropriate! I’ve been coming here for 15 Years absolutely adore Mia she’s my Bestie Pedicure Lady for life! Sophia is also one of the best I’ve gotten my Nails done by! The Man at front and answering phones is absolutely the worst person I’ve ever dealt with at a nail salon and in general! He will bombard u with questions boss u around and doesn’t even schedule appointments correctly! Many women have voiced there experience with him and it’s not pleasant! I’ve had a lady randomly say she was so glad he wasn’t there that day! Literally! Also I’ve seen him treat people poorly and also myself! Not sure why Kathy let’s that happen! I only put up with it cause I’ve been coming for years and do not like how other ladies do my nails! I Have a good bond/comfortability with these ladies! I doubt he will ever learn custom service or how to treat a lady! I’ve often said he needs to have more Men coming around cause I doubt he would try it with them!“With his mini me self”! I think it’s because we’re women he thinks he can just treat us that way! Ladies stand up for yourselves if he tries to bully! Two stars only for Mia and Sophia! Now that Sophia left it’s only one star for Mia!

After just a week 5 jewels came off. Paint was chipping on a few fingers, and one of the tips off my stiletto nails broke off. Not to mention the girl who did my nails acted like she barely knew what she was doing. and I had to go back in 30 minutes later, because it was supposed to be black and I noticed in the sun it was a midnight blue. Terrible experience. And that’s after $40. I’ll definitely never go back. Hopefully this doesn’t happen to anyone else.

I usually go in for an eyebrow and lip waxing. I’ve never had to wait and it comes out to 14 dollars for both. They always do a good job not matter which lady it is. Today I took my mom in for a pedicure and it was just in time before it got busy. They have massage chairs for those getting a pedicure and they are wonderful! :) The ladies are nice and they work hard. They do accept credit cards and have a restroom for customers. The pedicure was 22 dollars for each person which is not bad :) I will go back bc it is close to my house and they have fast and friendly service.

I took my daughter there to get a pedicure and manicure and when we got home one of the nails paint rub off after 3 hrs of just getting it won't go back to that place again