Quick Facts About USA Nails
USA Nails place, based on the comments provided, has a number of strengths and weaknesses. In order to evaluate these, it is important to consider the different aspects of the salon experience, including customer service, quality of service, cleanliness, and pricing.
Starting with the strengths, one recurring comment is about the quality of the nail technicians at the salon. Many customers mention specific nail technicians who they consider to be amazing and knowledgeable at what they do. This indicates that there are skilled professionals working at USA Nails place who are able to provide satisfactory nail services to customers. Additionally, the salon is praised for being fast and efficient, which is a positive attribute for customers who value a quick service.
Furthermore, some customers appreciate the friendliness of the staff. It can be inferred that the employees at the salon create a welcoming and positive atmosphere, which contributes to a pleasant customer experience. Friendliness is an important aspect of customer service and can leave a lasting impression on customers.
Moving on to the weaknesses, there are several comments regarding the cleanliness of the salon. Customers mention tools not being properly cleaned or sanitized between uses, lack of sanitation in general, and reusing of files and attachments without cleaning. These observations raise concerns about the overall hygiene of the salon, which is a significant negative aspect for customers who prioritize cleanliness and health safety standards.
Another weakness highlighted by customers is the inconsistency in pricing and the surprise adjustments in prices. This lack of transparency can lead to customer dissatisfaction and a feeling of being deceived. Clearly posting prices and informing customers upfront about any additional costs can help to avoid misunderstandings and provide a more transparent pricing structure.
Additionally, there are comments about poor customer service. Some customers mention that their requests were not fulfilled or that the employees were rude and unfriendly. This indicates a lack of attentiveness and professionalism on the part of the staff, which can greatly impact the overall customer experience. Providing exceptional customer service is crucial for any business to maintain customer loyalty and reputation.
In terms of the quality of service provided, there are mixed reviews. While some customers are satisfied with their nails, others complain about bad nail art, thick and oval-shaped nails, and nails not being done according to their preferences. These inconsistencies suggest a lack of quality control or training among the nail technicians, which is an area that the salon needs to address in order to improve customer satisfaction.
In conclusion, USA Nails place has strengths in terms of having skilled nail technicians, a friendly staff, and providing fast and efficient service. However, the salon has weaknesses in terms of cleanliness, transparency in pricing, and customer service. Improving these areas will be crucial for the salon to offer a better overall experience to its customers.
Best TL Reviews
I had a guy do my nails and he kept doing other things than what he’s getting paid for. He even went out of the salon and bought things from the market across the street. He did my nails bad, their thick, oval, and the nail art has horrible gaps. I’m never going back there again, if you want to have horribly done nails then that’s the place to go
I have been going here for over 10 years an I will never go anywhere else unless I’m out of town???? Becky an Kevin Are amazing nail techs and very knowledgeable on what they do ♥️
My nails turned out great however, my pedicure not so much. There was no cleaning after the person in front of me just rinsed out. When given a pedicure I expect my feet to feel soft and smooth again not the case. The tools used were just rinsed not sanitized in any way. For the price it isn't the service I would expect. I personally won't be returning.
First time here and they did a great job just wish they had specified the polish cost more. . got an eyebrow wax ($7)and full set ($38) ($25 full set+ $13 for polish?)and aunt got hers painted w/gel ($22). All were very well done. And staff was friendly. Fast. And efficient
only downfall was the surprise price adjustments.
Horrible customer service. Showed the guy the design i wanted. He attempted leopard print... Looked like a tan target with a thick black circle around it. I told him I did not like it. He filed it off and painted it white and would not paint the design. She refused to help or redo my nails. My daughter's got hers done... Her pinky nail was so thick and stuck straight up. Not to mention they do not sterilize equipment between customers. The use the same file and attachments on everyone without cleaning them. They also charged me $25 for my 7 yr old turning on one of the chairs. I reported them to the health department and better business. Would nit have given them a star but wanted to be able to leave a comment
I’m not much of a 1 star giver and I’m pretty frequently in the nail shop getting pedicures with my girlfriend.
The tools were not cleaned in between uses of our pedicures . No sanitation. No new toe nail clippers. Nothing.
People seem friendly.
But the cleanliness factor was absolutely disgusting
Straight trash. Employees are rude and unfriendly. There are no prices posted anywhere, like they just expect you to know how much their services are. The city should just reclaim this building and put something worthwhile in. Trash.
I went here to get my powder gel nails done… the guy did not know how to remove powder gel and completely screwed my nails up… then didn’t even know what a French tip was… so I just picked a solid color and told him to just put regular polish on… my nails came out horribly. I’ll never go back to this place again, single worst nail experience I have EVER had!
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USA Nails Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:30 PM |
|---|---|
| Tuesday | 09:00 AM - 07:30 PM |
| Wednesday | 09:00 AM - 07:30 PM |
| Thursday | 09:00 AM - 07:30 PM |
| Friday | 09:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:30 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
Places
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