Quick Facts About Pretty Nails
Pretty Nails Place is a nail salon with both strengths and weaknesses, as indicated by the comments provided.
Starting with the strengths, some customers mentioned the excellent service provided by certain nail technicians. Julie and Syi were specifically praised for their skills and expertise. Julie was commended for doing nails fast and exactly how the customer wanted them, while Syi received positive feedback for his attention to detail and ability to shape nails perfectly. This indicates that Pretty Nails Place has talented and experienced staff members who can deliver high-quality results.
In addition to the skills of specific technicians, the overall atmosphere of the salon was also praised. Customers mentioned that the staff was super nice and welcoming, following all protocols. This indicates a friendly and professional environment, which can contribute to a positive customer experience.
Another strength mentioned by a long-time customer is the competitive pricing. The customer stated that Pretty Nails Place offers the best prices compared to other similar establishments. This affordability can be a significant advantage, as it appeals to customers who are looking for value for their money.
Moving on to the weaknesses mentioned in the comments, one recurrent issue was the lack of punctuality and respect for customers' time. Several customers complained about their appointments not being honored at the scheduled time. They had to wait for extended periods, causing inconvenience and frustration. One customer even mentioned that they called ahead and were told that there was no availability, only to be told after waiting for 30 minutes that there was someone ahead of them. This indicates a lack of organizational management and appropriate scheduling practices at Pretty Nails Place.
Furthermore, poor service was mentioned by several customers. One customer had their appointment taken by someone else, resulting in a delayed start. Additionally, this customer experienced multiple issues during their appointment, such as cut toes, damaged cuticle skin, and incomplete services. Another customer mentioned an incident where a nail technician was rude after cutting their toe. These incidents point to a lack of attention to detail, inadequate training, and a disrespectful attitude towards customers.
Another weakness mentioned in one comment was the outdated appearance of the salon. The customer noted that it looked old, which may create a negative impression and deter potential customers. This suggests a need for investment in renovation and modernization to create a more inviting and updated environment.
To summarize, Pretty Nails Place has strengths in terms of talented technicians who provide excellent service, a welcoming atmosphere, and competitive pricing. However, there are weaknesses in terms of punctuality, customer service, and the outdated appearance of the salon. These weaknesses need to be addressed to improve the overall customer experience and attract more clientele.
Best TL Reviews
Never going back I had an appt scheduled for 1pm and the girl (Linda) took someone else at 1250pm ????♀️ so she said give me few minutes but those few minutes took 58 minutes literally an hour. Not only she took me in late prolonging my personal time, but she cut my toes 3 times and damaged my pinky cuticle skin with the filler machine and did not even removed the ingrown nails nor clean under my toe nails and did not even put the warm towel to massage your feet which its a service included with the package. I love July she does an excellent job but her workers this time when out of line with bad service.
Julie and Syi are amazing...too notch in La Area a must Go! Live more than 20 years.
Super nice and welcoming...following all protocol as well too...Julie did a great job on my nails
I use to come here for years! I stopped coming and today I realized why! Lisa's arrogance and the lack of respect they show for other people's time. I called they said they had no one. Lisa after 30min said she had a person ahead of me and an appointment after 1hr 30min and 6 people that went ahead of me Nancy did my nails.
I have been going there I could say cens Kevin parents had that place he knows me by name & my boo by name too. There prices are the best of other places ????????????????
never disappointed.
Me and my mother came and both got our nails done by Sy he did a great job. My mom is super picky and she was happy with her nails. I got coffin shape and every nail was evenly shaped, he did a perfect coffin next time in town I’ll for sure go here. Btw the prices our unbeatable for the work. This place knows how to shape.
Julie always does my nails fast and just how i want them, her daughter does some really nice work too but more on the natural side but really nice. Must make appointment.
It does look old and they're only a few good nail technicians but, this is the best pedicure. I've tried a few places closer to my home & still end up returning here for a quality pedicure. I just ask for the same person. If you don't ask for someone they'll give you the slowest and newest person. One lady cut my toe & then was rude after I didn't get over it! I'm still looking for a new place.
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Pretty Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
Planning
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Appointments recommended
Payments
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Cash-only
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 10:00 AM - 08:00 PM |
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