TLC Nails

+1 770-971-8055

80 Powers Ferry Rd # A7, Marietta, GA 30067 United States of America

Open Today: -

Quick Facts About TLC Nails

TLC Nails place has received both positive and negative feedback based on the comments provided. To analyze the strengths and weaknesses of the salon, let us first address the strengths mentioned in the comments.

One of the strengths of TLC Nails place is their friendly and welcoming atmosphere. One customer appreciated the great energy and felt cared for during her visit. This indicates that the staff is able to create a positive environment and make customers feel comfortable. Additionally, another customer mentioned that the other clients seemed pleased with their experience, suggesting that TLC Nails is capable of maintaining a satisfied customer base.

Another strength highlighted in the comments is the skill and attention to detail of the staff. One customer mentioned that they were detailed in their work and knowledgeable about different designs and colors. This indicates that the salon has skilled technicians who can provide a range of options and deliver quality results.

The ability to accommodate customers is another strength noted in the comments. One customer mentioned that TLC Nails went above and beyond to accommodate them when they arrived early. This suggests that the staff is flexible and willing to accommodate customers' needs, enhancing the overall experience.

Furthermore, the salon is commended for their nail art at a good price. This indicates that they provide a service that is in demand and offer it at a competitive price. Many customers appreciate this combination, as it can be difficult to find both quality and affordability in the area.

Lastly, one comment highlighted the efficiency and professionalism of a specific nail technician named Helen. This suggests that the salon has skilled and reliable technicians who can consistently provide excellent service. This is an important strength, as having talented technicians can contribute to customer satisfaction and loyalty.

Now, let us address the weaknesses of TLC Nails place based on the provided comments.

One significant weakness is the poor quality of a customer's nails. The customer expressed disappointment with the uneven and rough appearance of their SNS nails with extensions. This suggests that there may be inconsistencies in the work done by the technicians, potentially leading to unsatisfactory results. Additionally, the customer felt that the staff became defensive when they tried to express their concerns, indicating a lack of effective communication or customer service skills in dealing with constructive feedback.

Another weakness mentioned in a comment is the lifting of a customer's manicure less than 24 hours after being done. This indicates a lack of attention to detail and quality control by the nail technician responsible for the job. The fact that the technician had to fix it for free suggests that mistakes are made, which can be frustrating for customers.

In conclusion, TLC Nails place has several strengths, including a friendly and welcoming atmosphere, skilled and detailed technicians, the ability to accommodate customers, competitive pricing for nail art, and the presence of efficient and professional technicians like Helen. However, the salon also has weaknesses in terms of inconsistent quality and difficulties in addressing customer concerns effectively. By addressing these weaknesses and focusing on maintaining their strengths, TLC Nails place can improve and provide a better overall experience for their customers.

Best TL Reviews

I’m so disappointed. I just got engaged today and wanted simple SNS nails with extensions. They look horrible, they are uneven and rough at some edges (my pinky is all mis-shaped), bubble gum looking nails. I tried to explain but felt they were getting defensive, and I am a non confrontational person. Anyhow, I’m home now crying because they are so ugly.

Another women who was working on my manicure asked me to let her know if she was hurting me. A small consideration but I really appreciated it. Made me feel cared for. There was just really great energy all around. The other customers seemed very pleased.

Took my boyfriend for a Father's Day pedicure and they were great. Very wonderful experience overall. They went above and beyond to accommodate us when we arrived a little early and our feet looked great when we left.

I've been to sunset manicure a few times already. The owner's staff are all very detailed when it comes to their work. They come in many colors and know a lot of different designs. Most of all they are very friendly and easy to talk to.

One of the only places that does great nail art at a good price! Hard to find in the area. People are sweet. I don’t get nails done often but when I do I come here. Thank you!

I’m very picky about my nails especially after the dozen of bad experiences I’ve had over the years and finally finding a nail tech that gets me back in NYC. Down here to visit a friend she recommended this place and Helen to do my nails, I definitely see why. Helen was efficient and extremely professional with her work not only with me but with my friend as well.

For context, we had gone in because my friend’s mani was lifting (the paint/powder another lady had used was somehow lifting off her nails less than 24 hours of her being there) on two fingers. Helen fixed BOTH her hands free of charge as well as gave me exactly what I wanted with us calling roughly 30 minutes before walking in to find out if they were available for walk ins. Truly good techs are so hard to find. Helen is wonderful. Highly highly recommend this place and her!

Love my new nails! The ladies here are professionals, they did a great job! Exactly what I want. Will definitely come back here again

Absolutely blown away with the quality, time, and care put into my new acrylic set!! . They were very quick to accommodate my appointment request and on arrival she was friendly and very open minded.