Upper Kut Salon & Spa

+1 260-726-4000

101 N Meridian St, Portland, IN 47371 United States of America

Open Today:

Quick Facts About Upper Kut Salon & Spa

Upper Kut Salon & Spa has several strengths based on the comments provided. Firstly, the stylists are commended for their friendliness and ability to give customers the cut they desire. This highlights their strong customer service skills and expertise in hairstyling. Additionally, the staff is accommodating to customers with special needs, as seen in Melissa's patience and understanding towards a child who initially disliked haircuts. This demonstrates the salon's inclusivity and willingness to go above and beyond for their clients.

Another strength is the salon's ability to handle walk-in customers quickly. This shows that they are efficient in managing their appointments and can accommodate customers who prefer not to make prior arrangements. The well-lit and clean environment also contributes to the positive experience, creating a pleasant atmosphere for customers.

The friendly staff is mentioned multiple times, indicating that they consistently provide a welcoming and enjoyable experience. This is crucial for customer satisfaction and building long-term relationships. The talent of the staff is also praised, with specific mention of Kacey's exceptional haircuts. This highlights the expertise and skill of the stylists at Upper Kut Salon & Spa.

Based on the comments provided, the salon's weaknesses are not explicitly mentioned. However, it is important to note that the sample of comments may not encompass all potential weaknesses. Some possible areas for improvement could be the availability of appointments, as customers may need more flexibility in scheduling. It is also worth considering expanding the range of services offered to cater to a wider clientele.

In conclusion, Upper Kut Salon & Spa demonstrates several strengths based on the comments provided. These include excellent customer service, a willingness to accommodate special needs customers, efficient management of walk-ins, a pleasant environment, friendly and talented staff, and a focus on meeting customer expectations. While potential weaknesses have not been explicitly mentioned, it is important for the salon to continuously evaluate and improve its services to ensure continued customer satisfaction.

Best TL Reviews

I've been getting my hair cut here for a while and it's been great! Definitely recommend, all of the stylists are super nice and will give you the cut you want!

I have a son with special needs. When he first started going to her he HATED I MEAN HATED to get his hair cut. MELISSA was always understanding and patient with him. He walks in she calls him by name with makes him feel more comfortable. He sits down in her chair ready for his haircut. She has took the time to get him familiar with the electric clippers. Now she uses them with no problem. Melissa Lugar has always went above and beyond for my son. Thank you very much Melissa.

They were able to take my mom as a walk in within 10 mins (my mom never wants to make appointments)! It was well lit and very clean. It was a very pleasant atmosphere with smiling faces.

Always very friendly sometimes im a little early on my appointments but they seem to manage to get me in when they got time definitely coming back ????

My 1st time there. Very friendly staff. I absolutely loved my hair and will be going back as a regular. Very nice place.

My honey went there every week for over a year to get her hair cut by kacey. She killed it every single time! Their all really good!

I love upper kuts!!! The ladies there are very nice and they give you exactly what you ask for!!! Very pleased! Thank you Rose for my trim today! I'm very happy with it!!

Love it here. Always have had great service and such a friendly environment and talented staff!