Quick Facts About US Nails & Spa
US Nails & Spa has received a mix of positive and negative feedback, highlighting both strengths and weaknesses of the place. In order to provide an extensive analysis, we will explore these comments and elaborate on the different aspects of the business.
Starting with the strengths, many customers express satisfaction with their nail services. Multiple comments mention that the salon provides great nails and eyebrows, demonstrating their skill and expertise in these areas. The positive experiences have led some individuals to consider US Nails & Spa as their go-to place for nail treatments. This loyalty speaks to the quality of their services and the ability of the staff to consistently meet the expectations of their customers.
Accommodation is another strength noted in the comments. The salon is commended for its willingness to accommodate large groups of customers, emphasizing the importance of making reservations in advance. This level of flexibility shows that the salon values its customers and is willing to go the extra mile to ensure their satisfaction.
Additionally, the pedicures at US Nails & Spa are praised for making customers' nails look beautiful. This indicates that the staff is skilled in providing excellent pedicure services. However, one comment mentions a negative experience where a customer's pinky nail dried out and swelled. While this could be an isolated incident, it highlights the importance of maintaining cleanliness and hygiene standards to prevent any negative health effects on customers.
Moving on to the weaknesses, pricing is a recurring issue raised by several commenters. Customers mention that the salon quotes one price initially, but charges a higher amount during checkout. This inconsistency in pricing can lead to customer dissatisfaction, and it should be addressed by the salon to ensure transparency in their financial transactions. Additionally, one customer expresses disappointment regarding the high cost of refill and set services, deeming them as overpriced. The inconsistency in pricing and the perception of being overcharged reflect a weakness in the salon's financial policies.
Several comments also mention rudeness and a lack of cleanliness as weaknesses of US Nails & Spa. Customers report encountering impolite staff members, which creates a negative atmosphere during their visits. Rude behavior from employees can be off-putting to customers and may lead them to seek services elsewhere. Furthermore, one comment raises concerns about the cleanliness of the salon, describing it as dirty. Maintaining a clean environment is essential for any spa or salon, as it directly impacts the customers' perception of the establishment.
In conclusion, US Nails & Spa has received both positive and negative feedback, highlighting several strengths and weaknesses. The strengths include the salon's ability to provide exceptional nail services, accommodating large groups of customers, and offering pedicures that make customers' nails look beautiful. On the other hand, weaknesses include inconsistent pricing, perceived overcharging, rudeness from the staff, and cleanliness issues. By addressing these weaknesses and building on their strengths, US Nails & Spa can further enhance their customer satisfaction and reputation in the industry.
Best TL Reviews
They did the greatest nails they did my eyebrows. It was the best easy going they always do a good A great job.. Here are my nails see for yourself.
We have been coming here regularly, and we love everyone here! We usually have quite a large group, so we do call in advance. They are always so accommodating!
Pedicures are amazing, they made my nails look so beautiful. But one day my pinky nail started to dry out and swell.
Someone used a dirty tool on my nails n gave me a nail infection. And it ruined my nail
Nails turned out beautifully and the lady who did them took extra time on them. I'll definitely return.
All they do is tell you one price then when you check out it's another. Refill on short acrylic 40.00! Set 60.00! And ppl are rude. Place is dirty. Got nails done for years, they have gone to hell and rip off you
They did a fill in in my colored acrylic ombre nails. I knew it would be nearly impossible to match because the original set was done in Florida. These are better than the original $60 set of nails. Love it. Will definitely go back
This is my go to place for nails. The service is always good, everyone there is friendly and welcoming. They listen and pay attention to what you want.
This Place is THE BEST!
DO NOT go to any other nail salon! I have been to a few and been highly disappointed! Everytime I have came here they have done amazing!
I prefer Andy but they're all good!
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US Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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