Boxdrop Twin Falls Mattress and Furniture

+1 208-432-2263

136 2nd Ave S, Twin Falls, ID 83301 United States of America

Open Today: -

Quick Facts About Boxdrop Twin Falls Mattress and Furniture

Boxdrop Twin Falls Mattress and Furniture place has received mostly positive reviews from customers, highlighting their excellent customer service, reasonable prices, and wide selection of furniture. However, there is one negative review mentioning a durability issue with the mattresses.

Strengths: 1. Excellent customer service: Multiple customers have praised the amazing service they received from Boxdrop Twin Falls. Customers appreciate the friendly and accommodating attitude of the staff, as well as the efficient delivery and setup services. This demonstrates the focus on providing a positive and convenient shopping experience.

2. Reasonable prices: Many customers have mentioned that Boxdrop Twin Falls offers furniture at reasonable prices. Several reviews have compared their prices to those of competitors, highlighting the affordability of the products. This suggests that Boxdrop Twin Falls offers competitive pricing, making it an attractive option for customers looking for budget-friendly furniture.

3. Wide selection of furniture: Customers have commented on the wide selection of furniture available at Boxdrop Twin Falls. This variety allows customers to find furniture that suits their preferences and needs. The positive reviews indicate that customers have been able to find the right mattress or living room furniture that they were looking for.

4. Knowledgeable staff: Some reviews mention how helpful and knowledgeable the staff, particularly Greg, was during the purchasing process. Customers appreciate the guidance provided by the staff in selecting the right mattress or furniture for their specific needs. This indicates that Boxdrop Twin Falls has trained and informed staff members who can assist customers in making informed decisions.

Weaknesses: 1. Durability issues: One negative review highlights that the mattresses purchased from Boxdrop Twin Falls broke down within two years of use, with exposed springs and ripped material. While this is only one review, it raises concerns about the durability of the products sold by the store. If more customers have experienced similar durability issues, it could affect the store's reputation and trustworthiness.

In conclusion, Boxdrop Twin Falls Mattress and Furniture place has garnered positive reviews from customers primarily due to their excellent customer service, reasonable prices, wide selection of furniture, and knowledgeable staff. However, there is a potential weakness in terms of durability issues with the mattresses, as highlighted in one negative review. It is important for the store to address this concern and maintain the quality of their products to ensure continued customer satisfaction.

Best TL Reviews

Amazing service!! I purchased a full sized mattress with an adjustable base and a Beautiful double loveseat recliner. Very nice furniture for a reasonable price. They delivered and set up everything! I'm so pleased with the service I received!! If you need a bed or living room furniture, you need to go see what they have!!

Another great review for Greg. Went to a competitor down the road. Competitor tried selling us a twin mattress for way more then Greg charged and that mattress was terrible quality. Came in to see Greg was in and out satisfied in 15 minutes with a mattress.

I am so glad I stopped in to get a new mattress here last week. The customer service and selections are outstanding! I just got my second purchase today and I am a happy camper. This place should be everyone's FIRST stop when looking to purchase a new bed. I will recommend BoxDrop 100% everytime. Thank you for helping us!!

???? Joelee

Edit: mattresses broke down in less then 2 years with springs exposed and material ripped. Buyer beware! My husband and I are both about 150 lbs each, the beds were completely broken down within 2 years of use.

We purchased a Queen sized, pillow top mattress from BoxDrop. We needed a mattress quickly for our guest room. Greg gave us some nice options, and made it happen before our guests arrived. One couple said it was very comfortable! After my niece slept on it, she came out the next morning, and said, "That's the best bed I've ever slept on!" Thanks, Greg! You have our business when we need more mattresses in the future :-)

Greg was wonderful to work with. I simply needed a full and twin sized mattresses for the children on their bunk bed and he knew exactly what to sell. The process was so quick and so simple. They are so accommodating to certain needs. Will definitely be a returning customer.

Greg was amazing to work with! Definitely a no pressure purchase. He provides a comfortable environment and made it easy for us to decide which mattress fit us best! I can’t wait to sleep on our new mattress knowing it cost us less than 1/2 of regular retail locations!

My daughter was looking for a new mattress so we stopped in to take a look. With Greg's help we were able to find her the perfect mattress for an awesome price. I was really impressed with our overall experience. I will definitely be back for any future mattress needs.

I’m amazed there are imperfect reviews for these guys. 1 they’re extremely reasonable price wise, they beat the name brand big stores. 2 over the phone they were professional and helpful. 3 they came in way late to help me buy what I needed, well after close! I support local, especially when they go out of their way to be excellent people. Very thankful, I’ll be back for EVERY need.