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Unique beauty supply

+1 216-641-9425
7511 Kinsman Rd, Cleveland, OH 44104 United States of America
Open Today: 09:30 AM - 09:00 PM

Quick Facts About Unique beauty supply

The Unique beauty supply place seems to have several strengths based on the comments provided.
Firstly, the employees are consistently described as helpful, nice, friendly, and courteous. Customers appreciate the positive interactions they have with the staff, which creates a welcoming and pleasant atmosphere. This is an important strength as good customer service can greatly enhance the shopping experience and increase customer satisfaction.
The prices at the Unique beauty supply place are also mentioned as a strength. Multiple comments highlight the good pricing, suggesting that the store offers competitive or affordable prices compared to other beauty supply stores in the area. This can be a major advantage as customers are often looking for good bargains and value for their money.
The store is described as well-stocked, with lots to choose from. This indicates that there is a wide range of merchandise available, providing customers with ample options and variety. Having a well-stocked store can attract customers and increase the likelihood of finding desired products.
Another strength mentioned is the availability of specific hair products. One comment states that the store had a particular product (Glover s) that the customer was looking for. This demonstrates that the Unique beauty supply place caters to specific customer needs and offers a diverse selection of products, further enhancing customer satisfaction and loyalty.
The quick check-out process mentioned in one comment is also a strength. A fast and efficient cash register process can save customers time and minimize waiting, improving overall customer experience. This can be especially important in a busy store or during peak hours.
However, there are a few weaknesses that can be identified based on the comments as well. One customer mentioned "terrible pricing" and expressed dissatisfaction with the hair bundles being stretched. This suggests that there may be inconsistencies in pricing and quality control, potentially leading to customer dissatisfaction. It is crucial for the Unique beauty supply place to address these concerns to maintain customer trust and loyalty.
Another comment states that the store was busy despite having only one staff member. While the staff member was described as nice and helpful, the lack of sufficient staff may lead to delays in attending to customer needs, especially during peak hours. This could result in customers feeling rushed or overlooked, potentially leading to a negative shopping experience.
Furthermore, the comment about the store being small and packed raises concerns about the store's layout and space management. A crowded store can make it difficult for customers to navigate and find products easily. This could potentially lead to frustration and a negative shopping experience.
In conclusion, the Unique beauty supply place has several strengths, including helpful and friendly staff, good pricing, a well-stocked store, product availability, and a quick check-out process. However, there are potential weaknesses related to inconsistent pricing and quality, a shortage of staff, and store overcrowding. Addressing these weaknesses will be crucial for maintaining customer satisfaction and loyalty.


Best TL Reviews

First time here while rushing to an appointment. People whom worked there were helpful and nice. Prices were good also.
Terrible pricing and they stretch their hair bundles. I wouldn't know personally but my wife who does hair complained about them as compared to other hair store's in the area.
I Love Them????????Everybody Is Nice & Friendly????Good Quality Merchandise & Customer Service????
Looking Fer Glover s and they had it
So happy
The store was busy and well stocked. There was only one staff. He was nice and helpful.
Always friendly and courteous. I buy the same hair ALL the time and he (not sure of his name) but he keeps it behind the counter waiting for me just so that I'm never without. That is service that can't be matched !!! I pass by several beauty supply stores on my way there and won't think twice about stopping. Its worth the extra mile.
Absolutely love this hair store and the employees the man always is nice and the women are always helpful n helping me find what I need never walk out empty handed
I bought braiding hair here. This store is small and packed, but has lots to choose from. The hair I bought was priced well and the check out process was very quick. The hairstyle lasted a long time. I'll go back soon to see what's new.

Place Pictures

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Unique beauty supply Info

Amenities

Service options
  • Curbside pickup
  • In-store pickup
  • In-store shopping
Health & safety
  • Safety dividers at checkout
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Quick visit
Payments
  • NFC mobile payments
  • Credit cards

Today

Opening Hours

Monday 09:30 AM - 09:00 PM
Tuesday 09:30 AM - 09:00 PM
Wednesday 09:30 AM - 09:00 PM
Thursday 09:30 AM - 09:00 PM
Friday 09:30 AM - 09:00 PM
Saturday 09:30 AM - 09:00 PM
Sunday 10:00 AM - 07:00 PM

How to go there

Location