James Beauty Supply

+1 916-993-9945

1304 Fulton Ave, Sacramento, CA 95825 United States of America

Open Today: -

Quick Facts About James Beauty Supply

James Beauty Supply Place, based on the comments provided, has both strengths and weaknesses that can be analyzed.

Starting with the strengths, it is evident that the staff at James Beauty Supply Place is highly praised. Customers describe them as awesome, friendly, helpful, and patient. The positive energy and great smiles of the staff create a welcoming and comfortable atmosphere for customers. This is a significant strength as it contributes to customer satisfaction and makes them want to return to the store. Additionally, the wide selection of items available at the store is highly appreciated by customers. The variety of products makes it easy for customers to find what they are looking for, and this is seen as a great advantage of James Beauty Supply Place. Lastly, customers mention that the prices at the store are reasonable, and the products are of good quality. This combination of affordability and quality enhances the value customers receive from their purchases.

However, despite these positive aspects, there are several weaknesses that have been brought up in the comments. One major issue highlighted by customers is the perceived rudeness of the staff. One customer specifically mentions being racially profiled, which is a serious concern and can greatly impact the reputation and customer base of the store. The staff needs to ensure they treat all customers with respect and avoid any kind of discriminatory behavior. Another weakness mentioned in the comments is the limited payment methods accepted. The store does not accept mobile pay, which can be inconvenient for customers who prefer cashless transactions. Updating the payment methods to include mobile pay would enhance the customer experience and cater to a wider range of preferences.

The pricing of products is also a subject of criticism. Multiple comments remark that products at James Beauty Supply Place are significantly overpriced. This can deter customers from making purchases and drive them to seek more affordable alternatives elsewhere. It is essential for the store to review their pricing strategy and find ways to offer competitive prices without compromising on quality.

Furthermore, the store's inventory management and organization have been scrutinized by customers. One customer mentions that many products are unnecessarily locked up, making them inaccessible without assistance. This creates inconvenience and frustration for customers, limiting their ability to browse freely and slowing down the shopping process. Additionally, the poor lighting and disorganized layout of the store contribute to a subpar shopping experience and can make customers feel less inclined to return.

In terms of competition, one customer mentions switching to another beauty supply store, Joyce's Beauty Supply, due to a better experience and more diverse workers. This highlights the importance of diversity in staffing and the need to create an inclusive environment. Additionally, the customer mentions better prices at the competitor's store, indicating a potential weakness in James Beauty Supply Place's pricing strategy. The store should research competitors' prices and adjust their own pricing accordingly to stay competitive in the market.

In conclusion, while James Beauty Supply Place has strengths such as friendly staff, a wide selection of products, reasonable prices, and good quality, there are noticeable weaknesses that need to be addressed. The issues include perceived rudeness, limited payment methods, high pricing, locked-up products, poor lighting, and disorganization. By addressing these weaknesses, the store can improve the overall customer experience and strengthen its position in the beauty supply market.

Best TL Reviews

Awesome people, great smiles. The energy was amazing it have me goosebumps. Keep up the good work and I'll definitely be back soon. Can't wait to tell all my friends and family about you. Great work! Everything went well the product was well worth it and I looked what I brought. No complaints here.

They were a bit rude. They do not accept mobile pay, they should update payments methods. I was also racially profiled here and that is the main reason I will not be going back to do business. They are significantly overpricing products! Only came here a few times as it is convenient because it is close to Sac State campus. After today, I will no longer be going back. Ended up having to go to Joyce’s Beauty Supply, it was a better experience then here. More diverse workers, better prices. At this store, I was going to spend around $75 and at Joyce’s, I only spent around $50.

This is one if my go to wig and beauty supply stores. I've always been able to find whatever it is that I was looking for. Yhey have a great selection of items which make it easy to find something you like. The people there are very friendly, helpful and patient. And they are reasonably priced with quality product. No Complaints From Me. 5 stars.

NICE STAFF PLENTY OF HAIR TO CHOOSE FROM MY REASON FOR 4 STARS IS THE PRICES FOR WIGS ARE TOO HIGH FOR THE QUALITY. THE WIGS I BOUGHT FROM THEM SPECIFICALLY DIDN'T LAST VERY LONG AT ALL EVEN HUMAN ONES TWO MONTHS MAX EVEN WITH GOOD CARE SO I BUY EVERYTHING HERE EXCEPT FOR THEIR WIGS I NOTICED OTHER PEOPLE SAY AND DOTHE SAME AS WELL

5 years ago K. Banks', review commented on the manger, lack of care for customers. Daggone guy still there. Must be owner. Decided to stop purchase item only found at a beauty supply store, won't do that again. "Creme of nature", kiwi I was told get big bottle, which wasn't stocked there. I asked unsure, if the item came in a bigger bottle? Open myself up to a sarcastic response. I was going to buy that smaller bottle, before the "what you see is what we got" comment. Let's wrap it up with, inventory is decent, know what you're looking for or finding yourself talking about the nerve he has. Like, K. Banks, "I'll stick with the beauty supply store, I know appreciate my earnings spent. Try Kings in Rancho Cordova, the people there may find you something better to use, not sit behind the checkout shouting sarcasm. To that manager guy, look at the photo. They come in a larger size, no hurry though I found elsewhere to buy

Everything here for hair care small is 6.99 mostly overpriced everything is about 45cent more then everywhere else don't go crazy with buying more then one or two items in a hurry .

They have a variety of products but I don't plan on returning. Many products were unnecessarily locked up (ie: $12 passion twist hair was inaccessible without a key). The store has poor lighting and is unorganized with cameras everywhere as if customers are planning to steal their inventory.

Definitely my favorite beauty supply THEY HAVE EVERYTHING!! I been coming here since they opened!! I'm glad people have stopped stealing from them because this family owned business is an asset to our community! Great job BEST BEAUTY SUPPLY STORE IN SAC!!