Nail Bar

+1 218-847-7994

908 McKinley Ave, Detroit Lakes, MN 56501 United States of America

Open Today: -

Quick Facts About Nail Bar

Nail Bar Place is a nail salon in Detroit Lakes that has received a mix of positive and negative reviews. In order to analyze the strengths and weaknesses of the business, we will consider the comments provided.

Strengths: 1. Skillful and Amazing Nail Technicians: Multiple customers have praised the skills and talent of the nail technicians at Nail Bar Place. Lyla, in particular, has been mentioned for doing an amazing job. 2. Wide Range of Gel Options: Customers appreciate the variety of gel options available at Nail Bar Place. This indicates that the salon offers a diverse selection to cater to different preferences. 3. Positive Experiences: Several customers have mentioned that they have been going to Nail Bar Place for years and have never had a bad experience. This suggests that the salon consistently provides satisfactory service. 4. Accommodating and Customer-Focused: One customer mentions that the salon is their go-to place for self-pampering. This indicates that the staff at Nail Bar Place prioritize customer satisfaction and strive to create a welcoming and relaxing atmosphere.

Weaknesses: 1. Poor Customer Service: One customer reported a negative experience with a rude and unprofessional nail technician. The technician did not listen to their concerns and caused discomfort during the treatment. This suggests that some staff members might not prioritize customer satisfaction. 2. Inconsistent Appointment Management: Several customers express disappointment with the appointment management at Nail Bar Place. Complaints include long waiting times and a lack of punctuality. This indicates a potential problem with scheduling and time management. 3. Lack of Listening to Customer Preferences: One customer mentioned that their desired nail design was not followed, and instead, the technician did what they thought would look better. This indicates a lack of attention and consideration for customer preferences.

Overall Assessment: Nail Bar Place has several strengths that contribute to its positive reputation. The skillful nail technicians, wide range of gel options, and positive experiences of long-time customers indicate that the salon provides quality services. However, there are notable weaknesses that need improvement. The instances of poor customer service, inconsistent appointment management, and a lack of attention to customer preferences suggest areas where Nail Bar Place could enhance its operations.

To address the weaknesses, Nail Bar Place should prioritize customer satisfaction and invest in staff training on professional behavior and effective communication. Implementing efficient appointment management systems and ensuring punctuality will ensure a smoother experience for customers. Additionally, encouraging staff to actively listen to customer preferences and maintain open lines of communication will help create a more personalized and satisfactory experience.

By addressing these weaknesses, Nail Bar Place can further enhance its strengths and ensure that customers have consistently positive experiences.

Best TL Reviews

Lyla does an amazing job. I love all the gel options they have. Have been going for about 3 years and have never had a bad experience.

I went there with a design in mind and asked if they could do it and they said yes and they did not disappoint!! I was so happy with the results and how well they are holding up! Best place in DL!!

Ask and you shall receive at Nail Bar Detroit Lakes. My go to nail salon for self pampering ????????♥️

I went got a full gel set today. The filing hurt so bad and i kept telling her but she didn't care and was VERY rude. After she was done filing my nails i looked at them and LITERALLY had skin hanging off each finger. When I asked for discount for practically filing my skin they tried to turn it around on me and say my skin was dry, which was NOT the case. The lady was rude from the start and basically criticized me for wanting a white nail with white design on the top. She did what she wanted anyways. Would not recommended going here. 1st pic is what I got 2nd is what I wanted. SMH

While I think they do a good job, I have an issue with appointments. I scheudle an appointment for a reason. I do not like waiting 15 to 30 minutes to get into my appointment. What's the point of making an appointment? And what would happen if I showed up 30 minutes late to my appointment? They would not have time to get me in...

First time here, service was amazing in 2021. Recently I booked an appointment for 2 Mani/pedis at 1. We waited for over a 1/2 to get going. My tech took a hot towel out that was far too hot and started to small my legs! I yelped. Thankfully she took it off and waited a minute before continuing. Mani was rushed, chipped quickly. Pedi is still good though!

I usually don't leave negative reviews.. overall disappointed. My daughters cuticles bled for awhile and then were left sore for days. For myself I wasn't listened to at all on what I wanted. The lady ended up doing what she thought would look better.

We won't be returning.

Always a good spot to get nails done. Many options and professional staff.