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Big League Haircuts

+1 513-204-0000
8230 Arbor Square Dr, Mason, OH 45040 United States of America
Open Today: 10:00 AM - 07:00 PM

Quick Facts About Big League Haircuts

Strengths:
1. Fast service: Many customers have commented on the quick and efficient service provided by Big League Haircuts. This is a strength as it indicates that the salon is able to accommodate a large number of customers and reduce waiting times.
2. Great staff: Multiple reviews mention the friendly and professional staff at Big League Haircuts. This is a strength as it shows that the employees are skilled in their craft and provide a positive customer experience.
3. Skilled hair stylists: Several customers specifically mention the great haircuts they receive at Big League Haircuts. This indicates that the stylists at the salon are talented and capable of meeting their clients' needs.
4. Affordable pricing: Many customers appreciate the reasonable pricing at Big League Haircuts. This is a strength as it attracts customers who are seeking quality haircuts at an affordable price.
5. Use of reputable hair care brands: Some customers mention that Big League Haircuts uses Crew, which is a well-known and respected brand in the industry. This is a strength as it indicates that the salon values quality products and ensures that customers receive a high standard of service.
6. Variety of services offered: Customers mention receiving additional services such as scalp massages, hair washes, and neck and shoulder massages at Big League Haircuts. This is a strength as it enhances the overall customer experience and adds value to the haircutting service.
Weaknesses:
1. Inconsistency with stylists: One customer mentions wanting to find out where a specific stylist has moved to. This suggests that there may be some inconsistency with stylists at Big League Haircuts, which could potentially impact the continuity of service for customers who prefer a particular stylist.
2. Unprofessional behavior: One customer mentions receiving a poor experience with a stylist named Brooke, who was said to have a bad attitude and lacked knowledge. This indicates a weakness in terms of customer service and highlights the need for consistent professionalism among all stylists at the salon.
3. Limited availability: Another customer mentions going to a competitor because Big League Haircuts was closing soon. This suggests that there may be limited operating hours or availability at the salon, which could potentially inconvenience customers who have time constraints or last-minute hair needs.
4. Potential inconsistency in customer service: While most customers praise the staff at Big League Haircuts, there is one review where a customer felt ignored and had a negative experience. This indicates a weakness in terms of consistency in customer service, as not every customer may receive the same level of attention or care.
In conclusion, Big League Haircuts has several strengths, including fast service, a great staff, skilled hair stylists, affordable pricing, the use of reputable hair care brands, and a variety of services offered. However, there are also weaknesses to address, such as potential inconsistency with stylists, unprofessional behavior exhibited by some staff members, limited availability, and potential inconsistencies in customer service. By addressing these weaknesses, Big League Haircuts can further enhance its strengths and improve overall customer satisfaction.


Best TL Reviews

Loved this place, fast service great staff! Brooke was beyond great! Got the perfect haircut that I wanted. And they use Crew which is also a great brand for hair! For $16 got a cut, a scalp message, hair wash and they used a message machine for,the neck and shoulders!
New name here. Home Run Haircuts if I remember correctly. Still same great place and team though. Nikki always does a great cut on my hair.
Does anyone know where Jean moved to? I mostly use to get my haircut done by her, and she use to do a great job.
I have cut my sons hair his whole life. I retired recently and he was reluctant about going to a new stylist. I went to school with Brooke so I knew he'd be in good hands. He's happy with every haircut she gives him.
Lady barber does a great cut every time. Been going there for 5 years.
I've been going to Big League Haircuts for the past 5 years. Some of the nicest/best hair stylists in the Mason area. Decent pricing and highly recommended!!!!
I routinely go big league haircut for my two boys and they are usually nice, however today my husband went there for the first time and stylist name Brooke (I think , she is tall lady, manager there) didn't even know what upper cut is and gave a such a attitude. When I asked her what's wrong and she even ignored me. I didn't want to tip her but I didn't want to be a same person, so I even tip her more. It was terrible experience that I don't want to go there anymore.
Went to competitor in the parking lot behind...they closed in an hour and a half .they had one customer waiting and said it was too late...puzzled I left and happened to see this place so I drove around and saw that they closed in 15 min...I went in not hopeful especially since there was 3 other folks there ..I asked if it was too late and they it was no problem to get me in...I thanked them even though it kept them over 15 min...they never once treated me like I was an inconvenience... haircut was fantastic and I really appreciated it!

Big League Haircuts Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 09:00 AM - 05:00 PM
Sunday 02:00 AM - 04:00 PM

How to go there

Location