Quick Facts About Attraction Nail & Spa
Attraction Nail & Spa is a nail salon that has received mixed reviews from customers. In order to provide a comprehensive analysis of the strengths and weaknesses of this establishment, we will examine the comments provided by customers.
Strengths:
1. Friendly and Nice Staff: Several customers commented on the friendliness and kindness of the staff at Attraction Nail & Spa. They appreciated the warm and welcoming environment, which made their experience enjoyable.
2. Reasonable Prices: One customer praised Attraction Nail & Spa for having the most reasonable prices in Shreveport/Bossier City. Affordable prices can attract customers and contribute to their loyalty.
3. Talented Nail Technicians: Many customers mentioned that the nail technicians at Attraction Nail & Spa are skilled and talented. They are capable of delivering high-quality nail services and making customers' nails look perfect.
4. Quick Service: A customer who visited Attraction Nail & Spa for the first time in April mentioned that the salon provides quick service. Efficiency in their work can be a strength, especially for customers who are looking for a quick and efficient salon experience.
5. Flexibility and Adaptability: One customer commented on the staff's ability to deliver exactly what they ask for, regardless of the style. This shows that the nail technicians are knowledgeable and proficient in their work, making customers feel confident in their abilities.
Weaknesses:
1. Poor Customer Service: One customer expressed disappointment with the customer service at Attraction Nail & Spa. They felt that the salon did not take responsibility for their nails chipping and instead accused the customer of lying. This shows a lack of accountability and empathy towards customers' concerns.
2. Rude Staff: Another customer who had been a long-time customer of Attraction Nail & Spa mentioned that the staff had become incredibly rude. This is a significant weakness as rude staff can lead to a negative and unwelcoming atmosphere in the salon.
3. Lack of Accountability: The same customer who had issues with chipping nails also mentioned that the salon did not take responsibility for the poor quality of the service. This lack of accountability can be a major weakness, as it shows a disregard for customer satisfaction and loyalty.
Based on the comments provided, Attraction Nail & Spa has strengths in terms of friendly staff, reasonable prices, talented nail technicians, quick service, and flexibility. These factors can attract and retain customers. However, the salon also faces weaknesses concerning poor customer service, rude staff, and a lack of accountability. These weaknesses can negatively impact customer satisfaction and loyalty.
In order to improve, Attraction Nail & Spa should focus on addressing these weaknesses. They need to prioritize customer service and create a welcoming and respectful environment for their customers. Additionally, taking accountability for mistakes or issues raised by customers is essential for building trust and maintaining a positive reputation. By addressing these weaknesses, Attraction Nail & Spa can enhance their strengths and provide a better overall experience for their customers.
Best TL Reviews
They were so nice here. It's been almost 3 months since the last one, and it was time.
THE WORST CUSTOMER SERVICE EVER!!! I had my nails done, French powder dip for MY WEDDING done on Nov 1st for my wedding on Nov 6th MY NAILS STARTED CRACKING AND CHIPPING THE DAY OF MY WEDDING NOT EVEN A FULL WEEK AFTER HAVING THEM DONE, I pulled them off because I could do nothing with them as they were chipped half the nail was off exposing my natural nail, went on my honeymoon with ugly terrible nails, went today to see if they would make it right considering it had not even been a week and was basically told she did not believe the nails chipped BECAUSE I didn’t stop my honeymoon to go get my nails fixed… I just wanted pretty nails for my wedding and will never be going here again for my nail service and I get my nail done every 2.5-3 weeks. I know quality and this place did not give me quality and called me a liar. You could have made it right I had proof my nails were done here….
Have used this place for 10 years, loved them until recently. They have become incredibly rude, you would think after being a customer for that long a little respect would be given.
Best salon in Shreveport/Bossier City with the most reasonable prices! Highly recommend them for nails, pedicures, brows etc… Every Tech is great at what they do! ♥️ Attraction Nails!!!
I been going there for bout 12 years now! I love the service and the quality that they give! if I had an issue it was fixed. Will always be the best nail spa ever!!!
They have the best nail techs, everyone in there knows how to make your nails look perfect. No need to request just one person here!!!
I went here for the first time in April and they are quick and really talented! Nice people work there too! Definitely glad I found them after trying a few places in shreve and bossier! Highly recommend
No matter what style i bring in, the staff is always ready to deliver exactly what i ask for! They are knowledgeable and proficient in the art and i won't go anywhere else. I'm in field sales and am always in front of various clients. I constantly get compliments on my nails!
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Attraction Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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Location
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