Quick Facts About End Zone Bar & Grill
The strengths of End Zone Bar & Grill can be summarized as follows:
1. Real sports items: The bar has a unique aspect of having authentic and officially signed sports items, which can be appealing to sports enthusiasts or collectors.
2. Friendly staff: Despite some negative comments, multiple reviewers mentioned that the staff, particularly the waitresses and bartenders, were nice and hospitable.
3. Good food: Many reviewers spoke positively about the food at End Zone Bar & Grill, stating that it was good and enjoyable.
4. Friendly atmosphere: Several commenters highlighted the friendly and welcoming atmosphere at the bar. They mentioned feeling comfortable and at home while being there.
5. Pool tables: The bar has a nice pool table, according to a reviewer. This adds to the entertainment value and gives customers an opportunity to engage in a friendly game of pool.
6. Customer interaction: The owner of the bar interacts with customers, shakes their hands, and talks to them. This personal touch can make customers feel valued and appreciated.
7. Price: One reviewer mentioned that the prices at the bar were reasonable. This can be a strong factor in attracting customers, especially those looking for affordable options.
However, the weaknesses of End Zone Bar & Grill are as follows:
1. Inconsistent service: One customer mentioned that they had to wait a few minutes before the bartender was present, making them think the place was closed. Another reviewer mentioned that the waitress was trying to multitask, causing delays and potentially affecting the quality of service.
2. Smoking establishment: One reviewer explicitly stated that they did not like the fact that the bar allows smoking. This can be a significant drawback for non-smokers or those who do not enjoy being in a smoking environment.
3. Language and behavior: A commenter noted that one of the bartenders used foul language while talking to other patrons. This can create a negative or uncomfortable environment for some customers.
4. Dark and dirty atmosphere: One reviewer mentioned that the bar was very dark, making it difficult to read menus. They also noted that there was dirt and dust on everything. This can contribute to a less pleasant and unhygienic atmosphere.
5. Cold temperature: A customer mentioned that the bar can be freezing on certain days. This can affect the comfort and overall experience of the customers.
6. Slow or negligent service: Another complaint was that the bartender sometimes ignored customers to finish conversations before acknowledging them. This can be seen as rude and may result in customers feeling unwelcome or unattended to.
7. Jukebox quality: A reviewer mentioned that the jukebox at the bar was not up to par, specifically mentioning the need for TouchTunes. While this may seem minor in comparison to other weaknesses, it can impact the overall entertainment experience for customers.
In conclusion, End Zone Bar & Grill has its strengths, such as real sports items, friendly staff, good food, a friendly atmosphere, pool tables, customer interaction, and reasonable prices. However, there are also several weaknesses, including inconsistent service, smoking, inappropriate language/behavior, a dark and dirty atmosphere, cold temperatures, slow/negligent service, and a subpar jukebox. It is essential for the management of the bar to address these weaknesses and improve customer satisfaction to attract more patrons and attain their full potential.
Best TL Reviews
Bartender was not present for a few minutes. Thought the place was closed. Prices were ok. Went for wings based on reviews. Meh. Food was alright. Not high stars. The bartender that came on F bombed every other word talking with other patrons. Most surprising as she was at work...this is also a smoking establishment. Decided to get food to go. I will not be returning. Smoking and language just not my style.
Awesome awesome awesome.
Always a great time… and full of surprises!
This Bar & Grill got the best & official signed real sports items I've ever seen. The waitress was nice but was trying to tend bar take food orders & cook at the same time. Was not right for her. I had job like that once. ONCE. Was very very dark in there could not read menus at all. There is a lot of dirt & dust on everything. The food was good.
Needs a little work but which bar does not, the owner is down to earth he shakes customers hands and talk to them, the food is pretty good and the drinks are there, make the best out of our military town with so many Heroes from right here in Kulpmont
I went there to shoot APA 8 ball pool. Nice table, friendly people, and great workers! Not typical of a town pub. You'll feel at home.
Freezing in here on certain days, the bartender will ignore you to finish whole conversations before acknowledging you. It's rude just not my cup of tea.
The DJ and the patrons are good people. The bartenders are always nice and the food is good. You want to have a good time and laugh on a Thursday or Saturday night come to the end zone. I know you will be coming back for more the next week or so.
Great food and drinks also a good atmosphere.
Awesome place to hangout have some drinks and food and play pool. Jukebox sucks tho they need touchtunes
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