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Imperial Plaza Barbers

+1 845-297-8327
1201 U.S. 9, Wappingers Falls, NY 12590 United States of America
Open Today: 09:00 AM - 06:30 PM

Quick Facts About Imperial Plaza Barbers

Imperial Plaza Barbers place has several strengths based on the comments provided. One strength is the excellent customer service and friendly atmosphere. Customers appreciate the kindness and understanding of the barbers, particularly when it comes to dealing with young children. This creates a welcoming environment for families and establishes a positive reputation among customers.
Another strength is the skill and attention to detail demonstrated by the barbers. Multiple comments highlight the quality of the haircuts, with customers praising the precision and professionalism of the barbers. The fact that customers return for future haircuts indicates their satisfaction with the service provided.
The diversity of barbers at Imperial Plaza Barbers place is also a strength. Customers express trust in multiple barbers, such as Frankie, Frank, Skylar, Sarah, Joey, and Neddy, suggesting a range of skilled professionals to choose from. This ensures that customers have options and can find a barber who best suits their preferences and needs.
The accessibility and inclusivity of the barbershop is another strength. A customer who is deaf and physically disabled commends the employees for their respect and assistance, noting that they hold the door open and make the customer feel comfortable. This demonstrates a commitment to providing an inclusive and accommodating environment for all customers.
However, there are also weaknesses that can be observed from the comments. One weakness is the issue of long waiting times. While some customers mention a short wait time, others note that the shop can get busy, causing longer waiting times. This may deter customers who are looking for a quick haircut and could potentially lead to a loss of business.
Another weakness is the presence of a racially insensitive encounter. A customer reports a negative experience with an employee who displayed racist behavior. This incident can create a negative perception of the barbershop and may deter potential customers, particularly those who are of Mexican descent or stand against racism.
In conclusion, Imperial Plaza Barbers place has several strengths, including excellent customer service, skilled barbers, a friendly atmosphere, and inclusivity. However, weaknesses such as long waiting times and a racist encounter should be addressed to ensure continued customer satisfaction and loyalty. The shop should prioritize efficient scheduling and employee training to prevent incidents of discrimination and create a positive and inclusive environment for all customers.


Best TL Reviews

So thankful to have found this place for my nephews first haircut!!!
Everyone was so friendly. The barber was so kind and understanding of a toddlers behavior. He was patient and did not seem inconvenienced by having to wait a bit to start.
My nephew looks so handsome, everyone absolutely adores hit cut. Will definitely be back again.
Frankie is the best barber in the area. Problem is-the word is out. If you have the time to wait for him you will never be disalpointed. If not, all the barbers here are very capable. Today, Frankie was 8 deep so the kind lady in the front cut me. I was in and out in 25 mins. 30 plus tip. Very pleased as always. Thank you!
I been looking for a great barber shop for me and my family. But I was shocked and mad to find out from a African American man at the shop that was rude and seem to be racist to me and my family. All I wanted was a hair cut for my son but I will not pay $65 for it. Smmfh RACISM that's Inglewood for you . If your Mexican or even a person that stands against racism you don't want to support this barber shop.
Been here twice now and both times the haircut was great! Ive been getting my haircut done by Frank whos very friendly and pays attention to detail. Will be back for my next one!
Ive tried plenty of spots in the wappingers area but this one has been the best.
Keep up the good work!
I came to Imperial Plaza Barber shop in 2013 for the first time and observed the employees skills. I noticed business owner Frank was exceptionally skilled from my observation and decided I’d give him a try.
I’m a very sensitive guy. I’ve ditched several barbers over the years. A little mistake is all it takes to lose my business, except if the barber apologizes and makes me feel comfortable.
I’m deaf and physically disabled. And I like my hair properly and professionally done.
I tried the employees at this business and Frank quickly became my favorite. He’s the main guy I go to when I need a haircut, but that doesn’t mean the other guys aren’t credible, too. It just means Frank understands me better.
The employees are friendly, respectful, and always open and hold the door for me when I walk in using my walker. Some times waiting time can be long but that’s understandable as the employees aren’t rushing but to ensure their customers are satisfied with their business.
I’ve been a customer for 9 years now and this is only because Frank and his employees are the best barbers around
Skylar did such an amazing job on my sons first haircut!! Professional, sweet, and such a great atmosphere to bring my one year old son there. Can’t wait to bring him back for his future haircuts!
This is the place i come to when i need a haircut and would not want to go anywhere else. The three guys I trust to cut my hair are Frank, Joey, and Neddy. They're good dudes and have never let me down, I can count on them for a clean cut any day of the week.
New to this shop. I've tried them twice and gotten the two best haircuts I've had in years. My hair was cut by Skylar and Sarah. Very happy with both experiences. I have found my new barber shop and could not be happier.

Imperial Plaza Barbers Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:00 AM - 04:00 PM
Tuesday 09:00 AM - 05:30 PM
Wednesday 09:00 AM - 05:30 PM
Thursday 09:00 AM - 05:30 PM
Friday 09:00 AM - 06:30 PM
Saturday 08:00 AM - 03:00 PM
Sunday Closed

How to go there

Location